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Gateway Hotel & Apartments

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Traveller (26)
Room & Suite (9)
Dining (6)
Overview
  • Excellent15%
  • Very good37%
  • Average29%
  • Poor14%
  • Terrible5%
Travellers talk about
“short term”(3 reviews)
“between flights”(5 reviews)
“night life”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
There are newer reviews for Gateway Hotel & Apartments
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Traveller rating
33
76
62
29
13
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Time of year
LanguageEnglish
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33
76
62
29
13
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All reviewsshort termbetween flightsnight lifeclean roomsan overnight stayfree shuttlea bit tiredpleasant staywi ficomfortable hotelportjacksonsenzospomirontransfertoiletries
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41 - 45 of 213 reviews
Reviewed 6 November 2016 via mobile

Highlights of my recent trip included bed sheets that made me itch, lumpy blankets, old flat pillows, room service that doesn't come and staff who really couldn't care less about the quality of the stay. The only positive was that we felt safe as the...More

1  Thank BenGrand
Response from Robert O, Manager at Gateway Hotel & ApartmentsResponded 4 December 2016

Thank you for taking the time to provide us with your feedback. Firstly, I would like to extend my sincerest apologies for your recent stay with us. The feedback is appreciated and will be used as part of our overall review moving forward. Thank you...More

Reviewed 26 October 2016

I have booked into the hotel several times this year, for leisure and business. I usually choose rooms with a balcony for the fresh air and to take in the the lovely garden and pool areas. Each time I have had a relaxing restful experience...More

Thank Carolyn M
Response from Robert O, Manager at Gateway Hotel & ApartmentsResponded 28 October 2016

Thank you for taking the time to provide us with your wonderful feedback. I am pleased to read you have enjoyed your stay with us on several occasions and appreciate the comments on your consistent relaxing and restful experience each time. Thank you again and...More

Reviewed 24 October 2016 via mobile

I was surprised at the boast in the foyer that they'd win International Airport Hotel of the Year 2014, 15 & 16, unless I missed the bit where it was limited to Port Moresby only. As I sit here at 3am, in a lukewarm bath...More

Thank Kristian S
Response from Robert O, Manager at Gateway Hotel & ApartmentsResponded 28 October 2016

Thank you for taking the time to provide us with your detailed feedback. I would extend my sincerest apologies with regards to some of the issues experienced during your stay and have indeed noted them for our review. I would also like to extend my...More

Reviewed 18 October 2016

The Gateway's clientele appears to be mostly foreigners flying in or out to do the Kokoda track and it is suitable for that, but not good for a longer stay. I was there on business and stayed for three nights. On the positive side, the...More

Thank Ozday
Response from Robert O, Manager at Gateway Hotel & ApartmentsResponded 28 October 2016

Thank you for taking the time to provide us with your extensive feedback from your recent stay. Your comments were indeed fair and appreciated. Extending our gratitude for also acknowledging the effort by the team and the service provided to you during your stay. Again,...More

Reviewed 12 October 2016 via mobile

The staff is very helpful and above all very nice. But the place itself is not worth the stars that it owns. The air conditioning is always broken, sometimes there's no hot water, the laundry mixes the piece of clothes. The internet connection is very...More

Thank Vitor G
Response from Robert O, Manager at Gateway Hotel & ApartmentsResponded 28 October 2016

Thank you for taking the time to provide us with your feedback. The detailed response provided while expected given the length of time you stayed with us, it is also appreciated and will assist with our continuous review for improvements. I am also entertained at...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$143 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (26)
Room & Suite (9)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Michael P
9 February 2016|
Answer
Response from iamarugger | Reviewed this property |
They easily have rooms for a family of four. The children in a bunk bed. You guys in a double.
0
Votes
Sarah K
5 December 2014|
AnswerShow all 3 answers
Response from CoralSeaHotels | Property representative |
Hello Sarah, You have contacted Gateway Hotel & Apartments, which is part of the Coral Sea Hotel Group. We have 3 hotels in Port Moresby, the newest luxury hotel in POM, Grand Papua Hotel (located in the heart of NCD... More
0
Votes
Room Tips
"rooms near the pool are excellent to move to and from the pool."
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"We were in an apartment and loved it but but they do have hotel rooms all around the pool area that had..."
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"Do not get rooms close to the main entrance"
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"Get a room facing the entrance to the hotel. Road side rooms are noisy."
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