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Best Western Hotel Amazonia

TripAdvisorUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$165*
US$130*
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US$137*
US$149*
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Best Western Hotel Amazonia
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206 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Manchester, United Kingdom
Reviewed 18 February 2017 via mobile

If you're staying in Cayenne there's no better located hotel in the city. A good base fairly basic but all the essentials especially with the lovely swimming pool which is a must to cool down and relax by. Staff very friendly and helpful

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Helpful?
1Thank Dantol13
Joel G, Maria Chidiac at Best Western Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Crowthorne, United Kingdom
Reviewed 9 November 2016

The hotel is rated 3 stars and that's what you get. The room I was in had a great shelf for putting stuff on, but could not be described as luxurious. The shower had hot water, but the spray could have been better. The reception staff were friendly and helpful. Breakfast was good to begin with, but get there early...

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Helpful?
1Thank AlanTraveller2013
Joel G, Maria Chidiac at Best Western Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Reviewed 24 March 2016 via mobile

Loved the place. The hotel was generally good. Devil's Island was great and the food was very good. The only hotel problem was the failure of a wake up call and the failure of the restaurant to open for breakfast a little earlier as they said would happen.

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Helpful?
Thank Ed S
Joel G, Maria Chidiac at Best Western Hotel Amazonia, responded to this review
Google Translation

Très Cher Client, Merci d’avoir pris le temps de nous transmettre votre avis, car nous progressons, entre autre, grâce aux...

Reviewed 4 February 2016

Perfectly adequate accommodation and well situated but I felt like I was staying in a US motel. The hotel was totally booked so although we'd requested two beds for my father and myself, they had to bring in a hard cot. The staff were friendly and helpful but the system of passwords for the wifi was overly complicated and not...

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Helpful?
Thank Paul H
Joel G, Maria Chidiac at Best Western Hotel Amazonia, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Rome, Italy
Reviewed 6 January 2016

Nice environment, very good swimming pool and internet connection. Rooms are very clean and quiet, and very close to the cicy center. I did not like to put in every moment the password for the wi-fi (it is not memorized when you enter the first time), and the breakfast can be improved.

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Helpful?
Thank Manrico_Sebastiano
Joel G, Manager at Best Western Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Chichester, United Kingdom
Reviewed 1 November 2015

Centrally located hotel with the standard of accommodation you'd expect from a hotel in the Best Western chain. Good quality breakfast, clean rooms, friendly staff. For its class, good value hotel for a stay in Cayenne.

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Helpful?
Thank bryan t
Joel G, manager at Best Western Hotel Amazonia, responded to this review

Dear , Thank you very much for sharing your personal opinion with us. We are very glad you enjoyed the comfort of the BEST WESTERN Amazonia. Our whole staff thanks you for you positive comments about the service. We feel gratified you appreciated our breakfast. We look forward to welcoming you again...

Tucson, Arizona
Reviewed 20 July 2015

I arrived and left very early in the morning from the airport. My stay was 2 weeks in summer 2015. The hotel staff was friendly and helpful. They ordered me taxis and made sure the room was prepared for my arrival. The room was kept clean by the rather thorough and respectful cleaning staff. A safe in the closet made...

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Helpful?
Thank Josephine1213
Joel G, MANAGER at Best Western Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Skien Norway
Reviewed 17 July 2015

We stayed two Nights in July 2015. The room was rather small and was with window (no balcony) towards pool. Not much noise in room. Cleanliness good.Ok A/C. Wifi not very good in room, but ok in reception and free. Ok breakfast.The location is perfect by main square and all you may need of shops, restaurants, bars etc is next...

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Helpful?
Thank PerUrdahl
Joel G, MANAGER at Best Western Hotel Amazonia, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Roselle, New Jersey
Reviewed 16 July 2015

Staff speak very little english, we did not fresh towels and did not like the room floor covered with tiny flies because the window was left open during the cleaning. Our. Friend said it was because of the heavy rain. Breakfast was super,eggs way too soft for me almost like a custard.

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Helpful?
Thank SilverSurfer5282
Joel G, MANAGER at Best Western Hotel Amazonia, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Paramaribo, French Guiana
Reviewed 30 May 2015

Amazonia hotel is located in the center of Cayenne within walking distance shopping and the ocean. It is near the Palmiste, a central gathering place for cultural events and almost nightly local eating experiences. I have stayed in the Amazonia many times and will again.

Review collected in partnership with Best Western
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Helpful?
1Thank John B
Joel G, Manager at Best Western Hotel Amazonia, responded to this review
Google Translation

Cher client, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Best Western Hotel Amazonia

Address: 28 Av Du General Charles de Gaulle, Cayenne 97300, French Guiana
Region: French Guiana > Arrondissement of Cayenne > Cayenne
Price Range: €100 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Amazonia 3*
Number of rooms: 124
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Also Known As:
Best Western Cayenne
Cayenne Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Amazonia staff and other travellers.
4 questions
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Questions? Get answers from Best Western Hotel Amazonia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the courtyard/swimming pool.”
Josephine1213, 20 Jul 2015 | Read review
“We had a small room # 212”
PerUrdahl, 17 Jul 2015 | Read review
“Bring a french translator”
SilverSurfer5282, 16 Jul 2015 | Read review
“Rooms in the main building, face a noisy main street; of the two rooms across the corridor whjich I saw, one had dirty upholstery, the other was dark and had very dim lighting. Rooms in the back complex are better.”
tony_hogg, 30 Sep 2014 | Read review
“Back building is quieter. Those facing street are noisier but livelier (there's a police station next door).”
NEWYORKPROF, 18 Feb 2013 | Read review
5 of 5
TripAdvisor
US$130* /night
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PricelineUS$137
CancelonUS$149
HotelQuicklyUS$165
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*Disclaimer
Prices are for 1 room, 2 adults
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