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Lancaster House

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#38 of 268 Hotels in Bogota
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Lancaster House
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1,067 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Bloomington, Indiana
Reviewed 2 weeks ago via mobile

Was promised a free drink at the bar once I arrived but when I went to the bar there was no one in site. Breakfast in the morning was very limited compared to other places in this price range. The coffee was cold which is inexcusable. Staff apologized for mistakes but better to take action to correct them before they...

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Helpful?
Thank tucomaze
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear tucomaze, thank you for your comments which let us know potential areas where we can improve. I regret we did not meet your expectations. As you can see people chose us because of the great service we provide.

Canton, Georgia
Reviewed 2 weeks ago

I booked this trip to Bogota just two weeks ago.I read all of the reviews and I could not believe that this suite hotel offers a suite with a full breakfast buffet for about 50 usd.Plus this guy named Cristian who everyone's thinks can walk on water.(no disrespect intended).I vetted the information and the consistency of this hotel being highly...

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Helpful?
Thank Jon P
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jon P, Thank you for your amazing comments. I am glad to know you enjoyed your stay with us and that all the comments you had read were just what you saw while you were at Lancaster House. It is true, we are a small hotel with an Art Deco decoration, but our true drive is in offering a...

Reviewed 3 weeks ago via mobile

I went to Lancaster to spend my birthday and it could not be better. The room was huge and perfect. The restaurant is great, Irecommend the fussili they serve for dinner, it is delicious. Everything was spotless in the room, but the best thing about the whole experience was the service. In the night, they sent a pie in my...

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Helpful?
1Thank Luciana M
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Luciana M, Thank you for your detailed comments. I am very glad that your birthday celebration was special, full of surprises and exceeded your expectations. We strive to provide unique experiences with excellent service to our guests. I am pleased you chose us for your birthday celebration and hope to welcome you back for other celebrations.

Saint Louis, Missouri
Reviewed 5 weeks ago

Beautiful Art Deco interior design from the beautiful vintage elevator to the nicely designed rooms. Spacious bedrooms with great amenities. Service was good. I'm definitely staying here my next stop in Bogata!

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Helpful?
1Thank Andrew T
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Andrew T, Thank you for your comments. I am pleased to read that you enjoyed the Art Deco decoration of our hotel, our spacious suites and of course the personalized service we provide our guests. I am glad you chose us as your hotel in Bogota and hope to welcome you back soon.

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 19 January 2017 via mobile

Place is very nice, my family really enjoy the time here. People who are working here have very good service, richy plays piano like an star. specially comment for Alex who has an outstanding performance. 100% recomendable.

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Helpful?
2Thank A TripAdvisor Member
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear guest, thank you for your comments. I am very pleased that you recommend us to future travelers, it is the best recognition for our team. I am glad that your family and yourself enjoyed your stay with us and thank you for letting us know which of our team members made your stay memorable. I am glad you chose...

Bogota, Colombia
Reviewed 6 January 2017 via mobile

All things considered, this is my favorite hotel anywhere. It is not the most luxurious and definitely not expensive but there is a certain aura about it. Friendly staff, great breakfast. My advice; request a room on the east side.

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Helpful?
1Thank weulander
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear weulander, Thank you for your comments. I am delighted to read Lancaster House is your favorite hotel anywhere. We strive to provide excellent service to our guests. I am pleased you chose us as your hotel in Bogota and hope to welcome you back in the future.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 January 2017 via mobile

We are two Aussies traveling and stayed 7 nights at the Landcaster house. The rooms were amazing and the staff were very helpful and polite especially Cristan who could speak great English and helped us out a lot. The service was impeccable and we would definitely stay again next time in Colombia. Luke and Simon 👌

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Helpful?
1Thank A TripAdvisor Member
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Luke and Simon, Thank you for your comments.I am pleased to read you enjoyed the comfort and spaciousness of our suites as well as the personalized service we provide. I appreciate you mentioning Cristian as someone who stood out in the service provided. I am glad you chose us as your hotel ion Bogota and hope to welcome you...

Houston
Reviewed 28 December 2016

The best thing this hotel had eas the customer service we received from Christian. He was very helpful and made sure he addressed all of our needs while we were at the Lancaster House. He is the reason I am even doing this review.

Review collected in partnership with this hotel
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Helpful?
Thank gooch_nicole
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear gooch_nicole, thank you for your comments. I appreciate that you let us know the amazing job done by Christian.

Reviewed 26 December 2016

This hotel has a beautiful art deco style, very spacious room an comfortable bed. The location is good, with restaurants near by, even if it far from the downtown (tho it's kind of easy to get there in a rental car or taxi). there is a little noise coming from the highway that runs in front of the hotel (but...

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Helpful?
1Thank Alfonso F
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Alfonso F, Thank you for your comments as they let us know the areas in which we excel and those where there is room for improvement. I am glad you chose us as your hotel in Bogota and hope to welcome you back in the future.

Whitehall, Michigan
Reviewed 23 December 2016

The staff is excellent. Christian was especially helpful. Free breakfast buffet is sumptuous. It is a little far from tourist sites, but cabs are inexpensive. A ten minute walk from restaurants and shopping in a safe modern neighborhood.

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Helpful?
1Thank Andrew F
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Andrew F, Thank you for your comments. I am pleased you enjoyed your stay with us at Lancaster House and that you appreciate the personalized service we provide. I thank you for sharing the person in our staff that stood out. I am pleased you chose us as your hotel in Bogota and hope to welcome you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Lancaster House is an all-suite, seven-story, Art-Deco style hotel in northern Bogota. It is located in the upscale neighborhood of Chico-Navarra, near major business, commercial and residential districts, and only 20 minutes from the International Airport. The hotel offers 55 very ample suites ranging from 500 to 900 square feet. There are 45 Junior Suites with one bedroom and one bathroom, and 10 Master Suites with two bedrooms and two bathrooms. Suites on the second floor offer an outdoor private terrace as well. All suites feature a living room that includes sofa-beds, LCD's, Home Theaters, dining room and full kitchen. For your convenience, suites offer complimentary high-speed internet, Wi-Fi, international Satellite TV channels, mini-bar, direct dial, and a safety box. The hotel has 2 restaurants. Gatsby Restaurant offers international cuisine, and monthly culinary festivals. Bistro 106 serves light fare meals, and pizzas in a casual environment. Kosher and Vegetarian meals are available on request. The Chimney Bar features international cocktails, and live music. A business center is equipped with computers, Wi-Fi and broadband internet connection, faxes and more. Six conference rooms are ideal to host business and social events. Fitness center contains cardiovascular, weight-training equipment and a sauna. Other services provided by the hotel include 24-hour room service, turn down service, concierge desk, Wi-Fi throughout the hotel, underground parking, 24/7 security surveillance, and transportation. Lancaster House is ideal for families, business guests and others needing extra space; as well as for those who need extended stay services. ... more   less 

Additional Information about Lancaster House

Address: Paralela 106B | 28, Bogota 110911, Colombia
Region: Colombia > Bogota
Price Range: €27 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda and Travelocity so you can book your Lancaster House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster House Hotel Bogota
Lancaster Hotel Bogota
Hotel Style:
#12 Green Hotel in Bogota
#12 Romantic Hotel in Bogota
#14 Best Value Hotel in Bogota
#21 Luxury Hotel in Bogota
#22 Business Hotel in Bogota
#26 Family Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster House staff and other travellers.
9 questions
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Questions? Get answers from Lancaster House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Cristian”
 of 5 bubbles P1520LBjonp, 8 Feb 2017 | Read review
“Choose room 207 you will love it.”
 of 5 bubbles davidcO9699UB, 20 Oct 2016 | Read review
“Our room on the second floor had a huge patio. Also, it was quicker to walk up/down a flight of stairs then wait for the escalator.”
 of 5 bubbles LaulauSF, 6 Sep 2016 | Read review
“Rooms in back are quieter from street noise.”
 of 5 bubbles Srsuerte, 21 Aug 2016 | Read review
“You can hear all of the traffic throughout he night but it was clean.”
 of 5 bubbles jerrrrnette, 25 Jul 2016 | Read review
5 of 5