Excellent customer service, good breakfast, clean rooms, good location. I will be back with all the family like this time. Close to Unicentro, Restaurants, zona rosa. I will recommend this hotel For business or family trip.
Staff was friendly and courteous. Bartender Nicholas was awesome. He waited on our table with 8 people by himself and was able to multitasking the entire night. He deserves a raise. The cleaning of rooms was daily and the cleaning staff did an excellent job.
I spent my birthday in Colombia, and I chose hotel Dann Carlton Bogota, excellent choice. They prepared a nice room decorated with balloons and a pieces of cake. Every single detail was very nice. Excellent service.
Me and my family stayed in the hotel for 5 days. It was great. The room was very clean and the beds were very comfortable. The breakfast has a variety of tropical fruits and Yogurts. The hotel personnel was very attentive and provided an very good service. I really recommend staying in the hotel.
Excelent. You could not ask anything more. However, other than ample, clean rooms, the customer service, quality and respect of the staff are second to none. I can sincerely say that your problem is their staff's problems to take care of, and they do.
They advertise this hotel as a 5 star hotel, when the rooms are terrible, even a motel has better rooms. The beds and the quality of the sheets are terrible. The quality of the food is terrible and they even charge you for the extra shampoo you use. It is the WORST hotel I have been to in Colombia. Avoid having an unpleasant experience staying at this "MOTEL".
The security of the hotel is very poor. We left small earrings in a bag where we put the cosmetics and we left the bag in the bathroom. Somebody took away the earrings from the bag. We looked for the earrings everywhere in the room and they disappeared. I reported it to the receptionist and they told me they will report it to the manager. I am disappointed and I cannot recommend the hotel to other people.
Hotel staff was friendly and professional. Breakfast at the hotel was delicious with different options everyday. The rooms were nice and clean with 3 different kinds of pillows!! Location was great for our trip and the private car service they offer was a plus for our trip:)
We loved everything about this hotel! The entire team was pleasant, respectful and attended us with kindn ess. Carlos, Sergio, Juan G were awesome! Thank you guys!. and the rest of the team! Excellent restaurant! Great location! just a super happy time there!
I usually stay over 225 nights a year away from home at hotels. For a frequent traveler, what you are looking for is a great attitude of the employees no matter the time of the day or night when you come in, excellent a/c, a clean and ample room with excellent hot water, good desk, excellent lighting in the room and your desk, large windows to let the sunshine in, fast internet, excellent restaurant, i.e., the breakfast buffet and the service of the Captain are second to none, and, above all, you want to feel at home taken care of your needs by employees that really care about your well being. At the Dann Carlton, you get all of these for an unbelievable economical price. The place to stay in while in Bogota.
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