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Sofitel Bogota Victoria Regia Hotel

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Carrera 13 85 80 Cundinamarca, Bogota 110221 Colombia
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US$239
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US$239
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US$211
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Free cancellation until 18/08/22
SofitelUS$264
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Traveller (470)
Room & Suite (206)
Dining (81)
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About

#19 of 419 hotels in Bogota
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Sofitel Bogota Victoria Regia enjoys an upscale location in the north of Bogota. Perfect for business or leisure, it is close to the city's main financial and business districts as well as renowned art galleries for indulging in a spot of culture. With the many restaurants and boutiques you'll be spoilt for choice! The international airport is just a 30 minute drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
VIP room facilities
Iron
Laptop safe
iPod docking station
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, Portuguese
1403Reviews10Q+A100Room tips

Reviews
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Traveller rating
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B d A wrote a review 6 Aug
Athens, Greece797 contributions331 helpful votes
Next to the 4 seasons, a brick clad attractive property lacking lounge facilities with relatively small rooms, in a noisy restaurant area. Willing personnel but insufficient property. Unduly pricey and breakfastless. Occasionally parties next door could be most taxiing. Thus, there are much better deals in town. The French company shall be cautious of the fine ambassador stationed in this fine locality of Bogota mismanaging its credentials. Minimal banqueting, beds very soft, unduly aggressive pricing when some of the competitors are more stylish and provide with more originality.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Manfred R wrote a review Jun 2022
1 contribution
Absolutely a great hotel. The rooms are spacious and well-appointed. The entire staff is great. My wife and I were very satisfied. Comment: The TV is hard to operate and when you just turn it to TV, it switches back to the Sofitel start screen automatically which is annoying. There was a water problem that lasted about 1/2 hour. All in all, it was excellent.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jimmyktown wrote a review Jun 2022
Bogota, Colombia75 contributions132 helpful votes
I've been staying at this hotel for 25 years, including long three stays in 2002. The service is ranks with the best five star hotels I've been anywhere - including New York, London, Shanghai, and elsewhere. The staff and management have a true culture of excellence that never falters. I'm always stunned that they continue to surpass their already outstanding work. This is the best location in Bogota, without doubt. Rooms are really comfortable, and the food is wonderful (I'm a diabetic and vegetarian, and they cook whatever I want, even though it's not on the menu). Countless accolades!!
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Date of stay: June 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 25 Jun 2022
Dear jimmyktown What a flattering and gratifying comment we have received about your stay at Sofitel Bogotá Victoria Regia. It is a pleasure for us to know that we are at the height of the great hotels in the world and that although the years have passed, you can still feel in every space of our hotel that effort that our colleagues make to maintain quality, as well as that heartfelt service that encourages them to be ready to serve always with a great disposition. I will share your comments with our team to motivate them to continue surprising you as they did 25 years ago. I am sure that these comments will serve as an encouragement to all our staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the last one. Sincerely,
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flab19 wrote a review Jun 2022
Los Angeles, California104 contributions95 helpful votes
I highly enjoyed my stay at the hotel. The location is central to restaurants, shopping, bars, etc. It's conveniently located to other popular parts of Bogota. What really stood out is the customer service by the entire staff. From the help offloading our bags, to the front desk, to the services, etc. - the staff truly makes this an unique and wonderful place! When checking into the room, they provide fresh fruits & a Covid bag (sanitizer, masks, etc.). I really appreciate help from Gina and Juan. Gina messaged a few days before asking about Covid tests required to return home. Juan went above and beyond to help me with various items throughout my stay. Highly recommend!
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 25 Jun 2022
Dear flab19 We appreciate very much to know that you had a wonderful stay in our beloved hotel. We are delighted to read that you had an excellent stay and that from the person who received your luggage and all our colleagues who had to do with you in all your needs were always up to the quality of service you deserve. It is always a pleasure to receive positive feedback. I will share your comments with our team and will make a very special mention to Gina and Juan, who with their service attitude contributed to make your stay unforgettable. I am sure these comments will serve as an encouragement to all our staff as we strive to continually improve the quality of our services. Thank you for your kind comment and we hope to see you again soon on another great trip with us. Yours sincerely,
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Steve B wrote a review May 2022
2 contributions
This is a great hotel, friendly and helpful staff. Comfortable beds and rooms, quiet location. Amazing breakfast and close to many great restaurants and shops. Clean rooms with daily local fruit. Everything you would need for a comfortable stay including COVID test and drivers if needed.
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Date of stay: April 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 29 May 2022
Dear U3158RZsteveb We greatly appreciate your comments about your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to know that you were able to enjoy our wonderful hotel with its unbeatable service as well as its magnificent location with its streets full of the best gastronomic options and the best luxury stores for shopping. I will share your comments with our team. I am sure these comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as enjoyable as the last. Sincerely,
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ShelleyKulle wrote a review Apr 2022
Coquitlam, Canada228 contributions55 helpful votes
+1
My experience right from airport pick up to the last day of my stay was exceptional. The staff were friendly and helpful in every way. The hotel is centrally located in Zona Rosa and close to so many fantastic restaurants and walkable to the Chapinero and Parque 93 neighborhoods. I had to do a PCR test before departing to my next destination, the hotel staff arranged everything for me, the lab tech came to the hotel for the test and it was so convenient. The lab spelled my name wrong on the results and the hotel staff sorted it out immediately without me having to make any efforts. They provided great food recommendations, being a single female traveller, safety and comfort is of utmost importance and this hotel has both - even the bath products in the room were luxurious. Highly recommend a stay here and I can’t wait to go back.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 29 Apr 2022
Dear Shelley Kulle, We greatly appreciate your comments about your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team who will be very excited to see that your efforts to provide quality service from the heart resulted in this memorable review. Thank you again for sharing your experience and your valuable recommendation, and we hope your next visit will be as enjoyable as the last. Sincerely yours, Stib Acosta Castro Reception
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evansaunt wrote a review Mar 2022
4 contributions1 helpful vote
We had a three night stay at the Sofitel a few weeks ago. It is wonderfully located with many great restaurants within a few blocks. The hotel is beautifully appointed and decorated. Our room was lovely with a terrific shower! Also, housekeeping was positively stellar. We slept late every day, and no matter the hour, housekeeping was perfect when we returned to our room late in the afternoon. But nothing can make up for the extra special service we received. We went to a wedding in another town and left our passports and wallets in the hotel safe! We needed the passports to check into our next hotel, and the way the front desk handled this - and in such a timely fashion - was wonderful. When we returned a few days later to pick up our personal items, they were in a large envelope with a complete inventory attached. Additionally, we were flying back to the US later that evening and had not been able to find a lab open to perform our COVID tests. The front desk at the Sofitel arranged for a technician to come to the hotel and administer our tests. One hour later, we were on our way to the airport - crucial personal items recovered and our test results in our inboxes. I cannot thank the staff at Sofitel enough. What a wonderful experience!
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Date of stay: March 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 29 Mar 2022
Dear evansaunt02 So pleased to read you had an excellent experience with us while in Sofitel Bogota Victoria Regia, I am glad to know that you enjoy of our perfect customer service. It is a shame that you had to left, please do come and see us again soon! Kind Regards, Stib Acosta Castro Front Desk
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Likes to travel wrote a review Feb 2022
United States954 contributions196 helpful votes
We stayed at the Sofitel Bogota Victoria Regia Hotel at the beginning of our visit to Colombia and were very pleased with the facilities, service and location. It is truly a five-star hotel, and the staff was wonderful and very helpful. Our room was nicely furnished and had good amenities and even had windows that open to let in some fresh air. The dining room was well appointed, and the breakfast buffet was very good. We left early on our last day, and they prepared an outstanding box breakfast that had a great assortment of cut fruit, homemade yogurt, croissants, cold cuts and cheeses. The staff also went out of their way to assist my wife who was suffering from altitude sickness. They arranged for a doctor to come to our room who provided appropriate mediation that led to a quick cure so we could enjoy the rest of our stay in Columbia. We were also pleased with communications we had with hotel staff before our arrival and got excellent recommendations for local restaurants and advice on breakfast options for early departure in perfect English. The room rates were also very reasonable for a hotel of this quality. We would highly recommend this hotel for anyone visiting Bogota.
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Date of stay: February 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 23 Feb 2022
Dear greenhillbeachUS, We would like to thank you for your wonderful comment. It is pleasing to know that you had a wonderful stay at our property and that the service we provided was outstanding making your stay a Magnifique Experience. We hope you can visit us again and thank you for taking the time to tell us about your visit. Best regards, Stib Acosta Castro Front Desk
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Matthew R wrote a review Sep 2021
Columbia, Maryland175 contributions179 helpful votes
I have wanted to try out the Sofitel Bogota Hotel for quite some time now and finally had a chance to do so recently. I only stayed one night but felt that it was more than enough to share my impressions of the hotel. In summary, this is a solid choice for a place to stay while in Bogota. The hotel is comfortable, very well-located in the heart of Bogota's shopping and entertainment district, and features very comfortable beds that Sofitel is known for in general. I also got a pretty good rate so I can't complain there. All employees were friendly and helpful overall. L'Occitane bathroom amenities which is a favorite brand of mine although besides (small) hand soap they use "communal" amenities in the shower such as shampoo, body wash, conditioner, etc, which I know is environmentally-friendly but I think I'm not really a fan of. Oh well. There was certainly some room for improvement though. The hotel's restaurant has a pretty limited menu for lunch/dinner (I didn't have time to try breakfast) and when I went in for dinner, while there was only one other table of guests, it was sort of awkward to get the attention of the restaurant staff. It seemed like there was one bartender and one waiter (maybe?) and I almost felt ignored for a moment as they were focused on other things. However, when they did notice me they were decently friendly. The club sandwich was only mediocre at best and the "egg salad" that comes on it is kind of gross. The other areas for improvement, in my opinion, in order to really be at a five star level (as they advertise themselves to be, and as the Sofitel is known to be in general as a company) is to provide turndown service (which the Four Seasons next door does) as well as to invest in better towels in the rooms. The towels in my room were some of the worst I've had in any hotel in a long time--paper thin, rough, cheap...sad. I'd like to think that the towels should be just as high quality as the bedding--in this case the bedding was great while the towels were the opposite. Oh well, at least I got a good exfoliation when drying off! This is a recommendable hotel especially if you get a good price. However, it is no Four Seasons so if that's the kind of level of service and amenities that you're looking for then go next door. The Sofitel Bogota in my opinion is more of a four and a half star hotel--keep that in mind and your expectations will probably not exceed the reality of the place.
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Date of stay: September 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Stib Acosta, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 28 Sep 2021
Dear Mr Matthewr613, We hope you will accept our sincere apologies for the service shortcomings you experienced during your recent stay at the Sofitel Bogotá Victoria Regia. It is especially disappointing that we failed to deliver the level of service you have come to expect of the hotel. Again, my apologies for the inconvenience and discomfort for you. I appreciate your taking the time to give us your candid and constructive feedback and hope you will give us another opportunity to make amends. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All our team is working together to fix and check the points you mentioned. We look forward to welcoming you back to the Sofitel Bogotá and ensuring your next visit is in keeping with your expectations and standards. Stib Acosta Front Desk
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brianmdr9 wrote a review Sep 2021
Los Angeles, California50 contributions55 helpful votes
This hotel lived up to the Sofitel name. Unlike it sister property in Cartagena this boutique property was well worth it. Not a bad value. The room is not extraordinary but the bed is one of the most comfortable hotel beds I have ever stayed in which after a long flight was well needed. Staff and management were incredible, well trained, attention to detail and kind. Location was spot on in the most secure and safe parts of the city and made my time in Bogota a pleasure.
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Date of stay: August 2021
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yanelis Sepulveda, Guest Services / Front Office at Sofitel Bogota Victoria Regia Hotel
Responded 13 Sep 2021
Dear Monsieur Brianmdr9, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to know that you enjoyed "slepping over the clouds" in our beds. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Front Desk
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PRICE RANGE
US$126 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel bogota victoria regia hotel bogota, bogota sofitel
LOCATION
ColombiaBogotaChapinero
NUMBER OF ROOMS
102
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Frequently Asked Questions about Sofitel Bogota Victoria Regia Hotel
Which popular attractions are close to Sofitel Bogota Victoria Regia Hotel?
Nearby attractions include Centro Comercial Andino (0.4 km), Centro comercial el retiro (0.4 km), and Clandestino Club (0.2 km).
What are some of the property amenities at Sofitel Bogota Victoria Regia Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Bogota Victoria Regia Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Bogota Victoria Regia Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sofitel Bogota Victoria Regia Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sofitel Bogota Victoria Regia Hotel?
Conveniently located restaurants include Storia D'amore - Zona T, Cantina La 15 Bogotá, and Restaurante QUN.
Are there opportunities to exercise at Sofitel Bogota Victoria Regia Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Bogota Victoria Regia Hotel have airport transportation?
Yes, Sofitel Bogota Victoria Regia Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Bogota Victoria Regia Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Bogota Victoria Regia Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Bogota Victoria Regia Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.