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Sonesta Hotel Bogota

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#25 of 267 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Sonesta Hotel Bogota
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789 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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Cary, North Carolina
Reviewed 2 days ago NEW

Had a great stay at this Sonesta Hotel in Bogota! The rooms are comfortable and clean. Staff was friendly and always helpful. They were resourceful when I needed cleaning of my white pants and helpful when we needed transportation or recommendations. Our lack of Spanish was a bit of a barrier but staff persevered to understand our communication. We regretted...

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Helpful?
Thank greenisusan
Orlando, Florida
Reviewed 2 days ago NEW

I'm very pleased with my stay in Sonesta Hotel Bogota, I travel a lot due to nature of my Real Estate Business and this was one of the first time that I really enjoyed my stay way from home. I was very satisfied with my accommodation and the staff of Business Center as well. I liked the opportunity to go...

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Helpful?
Thank StClairFernandes
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear StClairFernandes We are extremely happy to know that your stay in our hotel was an excellent experience and when you say that you really enjoyed your stay away from home during your visit is the best compliment that we can receive, thank you very much and it would be a pleasure to have you as our guest again. Best...

United States
Reviewed 4 days ago NEW

It was my first to this country so am comparing it mostly to US hotel standard, which may be NA in some cases. Service overall was very good and most of staffs did speak good English -- the only exception was when I checked in, very late in the night, and it took a good while to get it with...

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Helpful?
Thank Steven Y
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Steven Y Thank you very much for your comments, it was a pleasure to welcome you on your first visit in our city, although we are sorry to know that we did not reach your expectations, we will take in count every important suggestion that you are giving us and I present our most sincere apologies for the inconveniences...

Belgica
Reviewed 4 days ago NEW

I spent a week for Business. Overall the Hotel is very good but the matrass are too firm and I usually like firm... I had neck pain the first 2 days. Also, the match between the working table height and the height of the chair is not great, making it very difficult to work comfortably. I preferred working in the...

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Helpful?
Thank herve20172017
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Mr. De Keuleneer Thank you very much for your comments and for your valuable suggestions, we are really sorry to know that you could not rest well in our rooms, we will take in count every recommendation made in order to keep with our continued improvement. Best regards, Hernan Duran General Manager

Seattle, United States
Reviewed 3 weeks ago

Love the style, room technology and staff. Access to the private gym sets them apart from all the other hotels in the area. The location of the hotel puts you close to everything. Will always stay here when I'm in town.

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Thank Leonce B
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Leonce B Thank you very much for your kind comments, we are really glad to know that you had an excellent experience during your stay with us and it would be a pleasure to have you as our guest again, our best reward is to know that on your next trip to Bogota, our hotel is going to be...

New York City, New York
Reviewed 4 weeks ago

We chose this hotel for the location - this was our 1st visit to Bogota, and we are not well versed in Spanish, to say the least. (That was not a problem with the staff and they were much nicer than I would have been in that situation.) It was comfortable and a good value - there was much to...

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Helpful?
Thank Sarah B
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Sarah B Thank you very much for your kind comments, we are really glad to know that your experience in our hotel was unique and memorable, it was a pleasure to have you as our guest and we hope we can count with your visit very soon again. Best regards, Hernán Duran General Manager

Texas
Reviewed 15 February 2017

All reasonable well...except the internet service in the room was basically non-existent...this was a problem for many staying at the hotel...staff were all very nice and friendly. Meals were hit or miss.

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Helpful?
Thank James L. G
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear James L. G Thank you very much for your comments, we are really glad to know that our staff provide to you and excellent experience with their service and attentions, regarding the internet service, I present our most sincere apologies and I would like to confirm to you that we are making the respective following to the issue because...

New York
Reviewed 13 February 2017

It was a good hotel. My biggest issue was the bed, if you like extra firm mattresses, this is the place for you. I was glad that I was only there for two nights. Would I stay there again? I suppose so.

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Helpful?
Thank markwilliamf2017
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Markwilliamf2017 Thank you very much for your comments and for letting us know your point of view in regards to your past stay, for us is really important every comment and suggestion that our guest give to us, because they are always a chance to improve, it would be a pleasure to have you as our guest again and...

Washington DC, District of Columbia
Reviewed 5 February 2017 via mobile

VERY noisy hotel. Unless you're ok staying at a hotel that sounds like you're in the middle of a nightclub all hours of the night, don't stay here. Exceptionally frustrating when you're counting on a good night sleep during a business trip.

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1Thank smp930
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear Smp930 I would like to apologize to you for the inconvenience presented during your stay with us, unfortunately, we had an event that had a little bit of more noise that what we expected, now we are taking the corrective measures need it to assure the total rest of our guest in our hotel. We hope we can count...

Ottershaw, United Kingdom
Reviewed 26 January 2017 via mobile

Convenient and modern hotel. Pleasant staff and good breakfast. But the walls are paper thin, and the locked interleading doors have no sound insulation. Even your neighbour's snoring will be heard, never mind any more interesting sounds....does not mix well with jet lag if you are after a good night's sleep! Otherwise clean and cost effective - have stayed here...

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Helpful?
1Thank BobMorry
Hernan D, General Manager at Sonesta Hotel Bogota, responded to this review

Dear BobMorry It is always good to know that you enjoy the service provided by our entire staff and our breakfast, by the other hand, I would like to apologize for the incident that you had in your room, right now we are taking the corrective measures needed to prevent this kind of situations in the future, it was a...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
SONESTA BOGOTA HOTEL The Sonesta Bogota Hotel opens the doors to a modern and exclusive hotel in the north of Bogota opposite the Unicentro Shopping Mall and with a cutting edge design and sophisticated personalized services. Accommodation in the capital of Colombia designed for business travelers and visitors seeking a comfortable hotel for their vacations and getaway breaks to Bogota. Book a great place to rest with the maximum guarantees in this Bogota hotel with free Wi-Fi, restaurant, meeting rooms, car park... ... more   less 

Additional Information about Sonesta Hotel Bogota

Address: Carrera 15A # 125-26, Bogota 110111, Colombia
Region: Colombia > Bogota > Usaquén
Price Range: €70 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Bogota 4*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#7 Family Hotel in Bogota
#10 Business Hotel in Bogota
#11 Spa Hotel in Bogota
#16 Luxury Hotel in Bogota
#16 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Bogota staff and other travellers.
4 questions
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Clifton Park, New York
9 months ago
Dallas, Texas
10 months ago

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Questions? Get answers from Sonesta Hotel Bogota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sixth floor is a good option”
 of 5 bubbles 266janyp, 21 Oct 2016 | Read review
“Avoid the rooms above the Reception as very noisy with music - go for high floors”
 of 5 bubbles SJW-Ely, 7 Aug 2016 | Read review
“Solo es aceptable la vista a la calle, y no tomar la vista al mall.”
 of 5 bubbles J5793OYjorgea, 25 Jul 2016 | Read review
“Very quite, new and fashion, the bed is good!”
 of 5 bubbles Richardymx, 15 Jun 2016 | Read review
“Higher floor for less noise from the conference areas”
 of 5 bubbles Osdanuwati, 2 Jun 2016 | Read review
5 of 5