The staff was supportive and very nice. They were able to set my arrival with the nicest person, he immediately gave us a detail orientation and provided multiple useful tips to visit surroundings, even some that were free of charge. I thank you all for all the help and guidance.
The hotel is very safe and comfortable for international tourists. The staff are very helpful and they speak English. The location is nice and central, with many restaurants in the area, along with a shopping centre only a 5/10 minute walk away. The hotel also has its own restaurant and a Starbucks within the building.
What a wonderful place as our first experience in bogota. The service is exeptional, the amenities were always quality and you felt very looked after here. They really care about the satisfaction and happiness of everyone there. Daniel was exceptional in his attention and care. You can really count on this amazing hotel! Happy travels!
This is a terrific hotel. I liked the modern, minimalist decor, comfortable bed, well-appointed bathroom, and plenty of space and storage to maintain a sense of order and organization. Breakfast downstairs was good. Rooftop pool is very nice. Starbucks in the lobby is convenient with a beautiful outdoor seating area overlooking the park next door. Strongly recommend.
I arrived late, after midnite and the reception agent took good care of me..I am a light sleeper and asked Feeney ( I may have his name incorrect) for a room not facing the street, no problem..Morning came and breakfast was included,,no buffet but a huge plate of fruit to start , plus fresh orange juice, coffee and eggs, I had 2 fried plus bread and jam!...I was stuffed!...The kitchen staff took great care of me for the 3 days,,,the fruit plate filled me up each day!...I had to get a covid test for the return trip and Feeney (again, sorry) got all the info for a clinic just a 10 min. walk away...The hotel borders on a nice park area and lots of folks out with their dogs or getting exercise..felt safe each time I took a walk about!...There is a Starbucks in the hotel lobby area so if you need a fix....A rooftop pool was available but not heated enough for me to swim but it offered a great view of the mountains and city once the clouds dispersed....I ate 2 nites at La Toscana, an Italian place right across the courtyard, very good pizza and pasta and very easy on the wallet...both meals including a beer was about 10.00usd .....Fernando, the afternoon reception agent was also amazing...He was able to give me a late checkout as my flight was 1145pm. Hotel Cite is an excellent choice for your trip to Bogota!...All the employees were great , especially since I speak very little Spanish and the location and service can't be beat!...I hope to return again soon! …
I wanna highligh Jineth's work, she made our stay at Bogota very wonderful. She helped us in everything we wanted to do. Like on San Valentin she took care to customize our bedroom for the ocasion. Daniel was more a friend that we met, rather than a man working on the hotel. He helped us also looking for a Colombia's flag for the first moment when we arrived! Really a funny guy and a very nice person to talk with. Also Enah at the kitchen, really wonderful dishes and she took care of our little daughter to recommend what she could eat. I wanna recommend this place for everyone that wanna go to Bogota for first time at least. A really nice location but the people that works there is even better.
Very clean, very comfortable beds. Alex at reception was really friendly. Pool on the roof was really nice and gave great view. Great location, close to all the clubs and bars. We met a couple friends.
The hotel is in a convenient location. The hotel staff is very helpful. The rooms are clean and spacious. The roof top hotel pool is heated but unfortunately the afternoon weather did not behave to allow for a swim.
Stayed there for 5 nights and I can’t say enough about the staff! Fernando, Edison, Edna and Liliana in particular were so helpful. The hotel is small enough that they get to know you and make you feel very much at home. The rooftop pool is lovely and heated with a spectacular view. Only three lanes but great for an early morning workout. The breakfast I think is just fine...eggs made to order and any type of espresso drink you want. Fresh fruit, yogurt, breads....the whole empanada! I love the park Virrey and area around hotel. Very safe for biking or walking and lots of really neat restaurants in calle 13. I strongly recommend Di Luca. They don’t have a gym on-site but have a contract with one just down the street. Great place to get to know Bogota. They will arrange drivers for private tours, etc...at a very fair price. Would definitely come back. Muchas gracias por una muy Buena experiencia! Sharon shelton…
Breakfast could be improved. Overall Treatment was excellent. Nice work ethics and commitment to service. They arrange for my transportation and it was safe and effectively managed. Rooms were very clean and they had many amenities within.