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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Bogota
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 419 hotels in Bogota
Location
Cleanliness
Service
Value
Travellers' Choice
Stay in a strategic location just 10 minutes from the airport, 10 minutes from the historic center and 2 minutes from the US Embassy. Enjoy the unparalleled view of the city and the Andes Mountains from your room. With great natural light in all areas thanks to the floor-to-ceiling windows, Grand Hyatt Bogota offers a cozy and modern atmosphere. Visit the city, relax and revitalize your body at Zaitania Spa and end your day with an exceptional dinner at one of our Ushin and Capitalino restaurants or having a drink at our Ilustre Bar with signature cocktails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Spanish, Portuguese
Hotel links
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Calle 24 A, 57-60, Bogota 111321 Colombia
Name/address in local language
Getting there
Car HireSee all Bogota car hire
1364Reviews4Q+A27Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 1,192
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- 19
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Popular mentions
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Most Recent
Excellent service, beautifully appointed rooms. I had an issue (lost my cell phone) and the staff really went above and beyond trying to help me find it. The pool/spa area was delightful. Thankful for 24/7 room service when our flight landed late in the evening. We got a beautiful room overlooking the city-- just stunning.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you want your belongings to be stolen, Grand Hyatt Bogota is the best choice in the Colombian capital. You will also have the magnificent opportunity to be insulted by the Security Manager Christiam Jimenez and by the General Manager, Philippe Frey. The tour to a filthy Colombian police station it's not included with the room, but I would recommend not to miss it and doing what I did: take an Uber and live the experience of waiting three hours surrounded by scuffed criminals. Believe me, you will not forget it.
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Date of stay: October 2021Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Several instances that showed. Me this was not a 5 star hotel ! Even at check out the woman wanted to charge my card again for a purchase that was pending on Friday when I checked in checked out Monday morning I told her and had to show her that would post that day !!! Not happy also I asked for help changing language on my television the man said would come in 15 minutes still waiting ?????
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We had no idea what to expect when we booked a stay at the Grand Hyatt Bogota but we commented throughout our stay that this hotel is flawless and is an incredibly well run operation. From the helpfulness of the staff to the immaculate condition, the architecture, lighting and design, there is no detail that wasn't meticulously thought out and it makes for an incredible experience all around. Can't recommend this hotel highly enough
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Prices of room service drinks and at the restaurant and other stores available in the hotel were competitive against local restaurant and store prices. The hotel interior is consistent with what you would expect from Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We started our annual vacation with a night at the Grand Hyatt Bogota. As a Hyatt Globalist member I received an email on the day of our trip, indicating that our room was ready for early check in. When checking in on the Hyatt app I was glad to notice that we had been upgraded to a Corner Suite. But wait… when we arrived at the hotel the lady at the front desk handed us the key to a King Size room. Sure enough, when I checked the app again our room was now a regular King Size. Upon questioning the lady replied that there was no record of any upgrade in her system, and that all suites were fully booked. Checking the app again, it showed full availability for all room types all the way to the final step in the booking process. After talking to the hotel manager on duty the lady provided us with an ADA suite on the fifth floor. Needless to say we were still disappointed. Other than that, the hotel facilities are very nice. However, if you are in town for sightseeing you may want to stay closer to the attractions.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
DracarysGOT wrote a review Jun 2022
Washington DC, District of Columbia41 contributions59 helpful votes
Really nice hotel. Seemed still new. Friendly staff. Not in city center but was very convenient for my meetings. Enjoyed the spa and pool. Selection of fresh fruit at breakfast was great and the Grand Club was excellent. Suite was very comfortable and spacious. Highly recommend!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
It's a beautiful property, had a great stay. The staff was courteous, the food at the restaurant was good. Why am I giving it 1 star? Because of the staff's inability to respond to customer requests after the customer has left the hotel. Grand Hyatt Bogota did not process my bill properly, as a result I didn't get my Hyatt elite nights or points. I have been emailing them for the last two weeks to get a copy of the invoice, so that I can get my points - but they are not replying. Did not expect this after such a great stay at the hotel. The hotel and its GM Mr Phillip Frey is absolutely apathetic to customer care. They have failed to respond to my emails over the last two months, and all I am asking is a corrected bill in my name so that I can get my elite nights and points. If the hotel reads this review, please respond to my emails. I beg you.…
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Davila, Propietario at Grand Hyatt Bogota
Responded 1 Jun 2022
Dear Guest Thank you for your opinion and information, we will get in contact with you directly. Best regards, Philippe Frey General Manager
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Staff, Cleanliness, Accommodations, Service were top notch. The staff goes out of their way to help and provide anything you need. I would recommend this to everyone that it travelling to Bogota. I had nothing but a fantastic experience when i stayed for my week. Thanks so much
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Davila, Propietario at Grand Hyatt Bogota
Responded 1 Jun 2022
Dear Guest, Thank you for your opinion, we are delighted to hear that our staff was exceptional with you during your stay. Having a fantastic experience is a great reward for us, we hope to see you soon again. Best regards, Philippe Frey General Manager
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One of the nicest hotels I've stayed at. Tremendous service, beautiful accommodations, wonderful restaurants and the nicest pool. It was also a truly amazing value. I would definitely stay there again and highly recommend it.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Davila, Propietario at Grand Hyatt Bogota
Responded 1 Jun 2022
Dear Guest, We love to hear that you enjoyed your visit and the time you spend in our pool and restaurants. We are always working to provide you the best service. Thank you so much for choosing us! It will be a pleasure for us to have you again as our guest. Sincerely, Philippe Frey General Manager
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PRICE RANGE
US$135 - US$269 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBogota
NUMBER OF ROOMS
374
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Bogota
Which popular attractions are close to Grand Hyatt Bogota?
Nearby attractions include Centro Comercial Gran Estacion (0.6 km), National University of Colombia (1.1 km), and Museo de Artes Gráficas (0.8 km).
What are some of the property amenities at Grand Hyatt Bogota?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Bogota?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Bogota?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Bogota?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Bogota?
Conveniently located restaurants include Capitalino Restaurant, Ushin Japanese & Grill, and Aldeana Market.
Are there opportunities to exercise at Grand Hyatt Bogota?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Bogota have airport transportation?
Yes, Grand Hyatt Bogota offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Bogota?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Bogota?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Bogota offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.