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Holiday Inn Abu Dhabi Downtown

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#43 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Holiday Inn Abu Dhabi Downtown
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256 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Glasgow, United Kingdom
1 review
Reviewed 2 days ago NEW

Just returned home after staying in Holiday Inn Abu Dhabi Downtown, and can honestly say I have never experienced amazing customer service like this in any hotel I have previously stayed in. From the moment we arrived, Concierge-in-charge Mac was there to greet us. He arranged our check in which was very quick, and for our luggage to be taken... More 

Helpful?
Thank sarahA6517HA
1 review
Reviewed 3 days ago NEW

The location is very good , Downtown need to everything (cafes ,restaurant). The room clean , get Landry in good time, the people is smile every time and friendly. The TV include many channels but the selected channel is good.

Helpful?
Thank Rafeek M
Abu Dhabi, United Arab Emirates
1 review
Reviewed 1 week ago

To holiday inn team I would like to say a huge thank you for making my stay memorable you have friendly staff from food and beverage and front office . special thanks to Jayram Duty Manager Thank you so much! Roldan

Helpful?
Thank dhan25
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear dhan25, Thank you for sharing sweet words. We are thrilled to read your wonderful review of your stay. It is great to hear that you have enjoyed your time at our lovely hotel and we will definitely share your feedback with the team. Thank you and we look forward to welcoming you back soon! Best Regards, Holiday Inn Abu... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I stayed at the Holiday Inn Abu Dhabi Downtown for 2 nights from 7-9 November while attending a conference. I loved the location, hospitality and most of all the help that was offered to me by the concierge in term of booking taxis to the conference venue and later to the airport. The breakfast has all what is needed to... More 

Helpful?
Thank Dima G
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Dima G, We are thrilled that you had a relaxing experience during your stay at Holiday Inn Abu Dhabi Downtown. We love to know that you enjoyed our hotel amenities, food, prime location and friendly team members. We do appreciate your positive feedback and look forward to delivering further great hospitality experiences on your next return to Abu Dhabi!... More 

Plymouth, Massachusetts
1 review
Reviewed 2 weeks ago

Very clean. Extremely helpful staff from parking, reception, room cleaner and food staff. Only two useful UK TV channels but that was to be expected. Good internet connection. Spacious room with good air conditioning and plenty of toiletries. Could not fault the hotel and even enjoyed the gymnasium. There is a bar below the ground floor which is quite small... More 

Helpful?
Thank robgB1737LO
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear robgB1737LO, On behalf of Holiday Inn Abu Dhabi Downtown team, we would like to thank you for your feedback. We are pleased to read that you had an enjoyable time with us. We look forward to having you back in the near future. Best Regards, Holiday Inn Abu Dhabi Downtown Team More 

Doha, Qatar
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

I recently stayed at the Holiday Inn for meeting during the ADIPEC,I was not happy with the room it was a smoking room and the air condition did not work, The staff did what the could but they where unable to correct the issue. The Staff and Security did great job in trying to resolve the issue, the breakfast was... More 

Helpful?
Thank timothy120
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear timothy120, Thank you very much for taking time to write about your stay at Holiday Inn Abu Dhabi Downtown. We are sorry to read about the the inconvenience you have encountered, we have addressed this issue to the team to avoid this matter from reoccurring. On a different note, we are pleased to hear that our team members were... More 

Port Kennedy, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

I recently stayed at the Holiday Inn Downtown Abu Dhabi while attending the ADIPEC conference. Right from my arrival I was made extremely welcome and would like to thank the concierge Mac for his assistance throughout my stay. The Holiday Inn Downtown Abu Dhabi is located nearby to a wide variety of eateries and entertainment venues. A very enjoyable stay,... More 

Helpful?
Thank Steve B
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Steve B, Thank you so much for the wonderful review of your stay at Holiday Inn Abu Dhabi Downtown. We are pleased to read that our team members impressed you with their service and help. We will definitely share your feedback with the team. Once again, thank you for your warm comments & we look forward to have the... More 

1 review
Reviewed 3 weeks ago

Came for a Short trip Housekeeping "Pradeep Singh" is Excellent, Security is very good and my over all experience made to feel in home. Located at heart of city has a very good eatery in nearby places

Helpful?
Thank Mohan K
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Mohan K, Thank you for sharing your experience with the online community, as well as for recognizing our friendly and professional colleagues. We look forward to welcoming you back soon. Best Regards, Holiday Inn Abu Dhabi Downtown Team More 

1 review
Reviewed 3 weeks ago via mobile

Every stay is welcomed with friendly, considerate, competent staff. Always made to feel welcome, and nothing is too much trouble. Facilities are excellent and more than comfortable. Would highly recommend.

Helpful?
Thank Marc F
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Marc F, Thank you so much for your comment. We are delighted with your comments about the service and facilities. It is heartwarming to read the highlights of the genuine and friendly attitude that you have experienced at our hotel. We look forward to having you back in the near future. Best Regards, Holiday Inn Abu Dhabi Downtown Team More 

Mumbai (Bombay), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We recently visited abu dhabi for adipec 2016 and stayed at this hotel. It was very good experience. Rooms are little small but overall experience was good. Staff was very good and made us feel at home

Helpful?
Thank gohilharshal
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear gohilharshal, Thank you for the delightful review. We are overjoyed that our hospitality captivated your attention. Thank you for recognizing our colleagues. We are pleased to hear that their service made you feel like home. Thank you and we look forward to welcoming you back soon! Best Regards, Holiday Inn Abu Dhabi Downtown Team More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Abu Dhabi, the Holiday Inn Abu Dhabi Downtown offers a dynamic destination for business and leisure travellers. Indulge in the unique pleasures of Abu Dhabi hotel rooms and suites appointed with every imaginable comfort and amenity - the ideal choice for stays of a night, a week, or more. ... more   less 

Additional Information about Holiday Inn Abu Dhabi Downtown

Address: Abu Dhabi Sheikh Zayed Bin Sultan St 7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: €80 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Abu Dhabi Downtown 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sands Hotel Abu Dhabi
Hotel Style:
#21 Business Hotel in Abu Dhabi
#39 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Abu Dhabi Downtown staff and other travellers.
6 questions
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Wallsend, United Kingdom

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Questions? Get answers from Holiday Inn Abu Dhabi Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that the air condition works and that the room does smell like smoke if you are an non smoker.”
 of 5 bubbles timothy120, 14 Nov 2016 | Read review
“backside room”
 of 5 bubbles mohammadf828, 27 Oct 2016 | Read review
“Corner rooms”
 of 5 bubbles jaideor, 7 Oct 2016 | Read review
“1515 is a big room”
 of 5 bubbles benshep1, 2 Oct 2016 | Read review
“Join IHG REWARDS CLUB to book online for member discounts.”
 of 5 bubbles 847rb, 15 Aug 2016 | Read review
5 of 5
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