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Sheraton Abu Dhabi Hotel & Resort

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#44 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,348 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 978: English reviews
A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

We had the best stay in this hotel.The view from our room is a nice beach.The staff are mostly filipinos and so everyone is friendly. You can have any food you want during breakfast. We will definitely recommend this hotel.

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Thank A TripAdvisor Member
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, It is wonderful to receive such positive feedback from you. I am happy that your stay was so enjoyable and that you found all your favourite food at our breakfast buffet. Thank you for recommending Sheraton Abu Dhabi Hotel & Resort to fellow travelers on TripAdvisor. I hope you will return to us in the future. Warm regards,...

Bengaluru, India
Reviewed 3 weeks ago

Located in central Abu Dhabi. Hotel is very old and rooms are pretty average. They have artificial beach in the hotel which is formed from the back waters and is a good place to hangout. There is nothing around the hotel in walking distance in terms of sightseeing or shopping. Need to rely on taxi

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Helpful?
Thank Haribean
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for sharing your feedback. I am of course disappointed to hear that you did not enjoy your experience with us as we wish you would have. The Sheraton Abu Dhabi Hotel & Resort was one of the first hotels to open in the capital – it was of course renovated since then and we put a...

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

While the hotel stood up to the Sheraton brand, the health club esp. he gym was a bid let down. 1. First day the headphones weren't working, not one but 2 of them. The next day they did not dohones as I was informed that they were not functional. Also they do not have changeable covers for the headphones. Only...

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Helpful?
Thank Nitpripl
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your valuable feedback. I am pleased to hear that your overall experience at Sheraton Abu Dhabi was positive. I would like to thank you for your detailed feedback regarding the Health Club – comments such as yours allow us to continuously improve our services. I was somewhat surprised to see some of your notes as...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

We stayed at the Sheraton hotel with Christmas and it was a great experience. The people who worked there were very friendly and helped us with everything we needed. They have a very nice pool and a nice beach were we relaxed quite a lot. Definitely want to come back here! A big thank you to the staff who made...

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Helpful?
Thank nina226
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your lovely review. I am happy to hear that you stayed at our hotel for Christmas and had such a wonderful time. Our team value friendly interactions with guests and strive to support them throughout their experience in our hotel. I am sure my colleagues will be very pleased when I share your feedback with...

Brisbane, Australia
Reviewed 4 weeks ago via mobile

I read reviews for this hotel & was a little apprehensive as some of the reviews weren't to good. Well let me tell you we as a couple & as a family have travelled quite extensively and this hotel was good. Yes the sunbeds were faded ( its a hot country ) & a bit worn but very comfortable, the...

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Helpful?
Thank Maureen G
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Maureen, Thank you for your lovely review of our hotel. I am very happy to know that our service delivery exceeded your expectations, despite the initial doubts you had. I believe, your positive feedback will be particularly rewarding for the Food & Beverage team. It is wonderful that their creativity and hard work made such a great difference in...

Oshawa, Canada
Reviewed 15 December 2016

This is a cozy little property with great customer service. With a lagoon at the back, a swim is just out the back door. This hotel presents a very relaxed environment, while maintaining the Sheraton standards.

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1Thank westerner1
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your kind comments. I am happy to hear that you enjoyed staying at Sheraton Abu Dhabi. Indeed, our lagoon and the palm tree garden create an atmosphere of relaxation even though the hotel is located in the heart of a busy city. Every weekend at 7:00 PM we turn our beachside area into an open-air...

Reviewed 14 December 2016 via mobile

This was the second stay in this wonderful hotel which is one of the oldest in Abu Dhabi. Previously we've only used the resort for the swimming pool and private gym. The staff on reception are most pleased to see you. Check in was smooth. We had two rooms connected by a middle door overlooking the resort and out to...

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2Thank stephenwoo
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Stephen, Many thanks for taking the time to write such a detailed and positive review. It is wonderful to hear that you stayed with us after experiencing our resort area and had a very enjoyable time. I always feel it is very important to remain consistent in what we do to build long-lasting and trustful relationship with our guests....

Wakefield, United Kingdom
Reviewed 13 December 2016 via mobile

Our stay at this hotel was 2 fold. The hotel is a great place to stay unwind and relax. There are several places to sit and have a drink as well as some very tasty restaurants. The pool areas are good and there is a small man made beach if you prefer sand to stone. The serving staff are all...

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Helpful?
Thank PnA63
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you very much for your detailed feedback. I am pleased that you enjoyed the hotel’s restaurants, resort area and lagoon. I am especially happy that you were well-looked after by our staff – they are the heart and soul of the hotel and always try to make our customers’ stay as comfortable as possible. I appreciate the...

Surrey, United Kingdom
Reviewed 13 December 2016 via mobile

Have stayed here many times but this year things felt very different, uses to be a lot of staff around, don't think I saw our housekeeper once and no one taking drink orders by the beach or pool! It was nice to see some old faces the girls in the club lounge are alway great and always look after us!...

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Helpful?
Thank Kezbux
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest. Thank you for taking time to share your experience on TripAdvisor. I am of course well disappointed to hear that your most recent stay at our hotel was not as enjoyable as the previous ones. I can assure you that our guests’ comfort remains our top priority. While some of our long-service team members have recently returned home...

Johannesburg, South Africa
Reviewed 12 December 2016 via mobile

I've been there last week, stayed 5 nights. The hotel is really good, the breakfast buffet is really nice. I enjoy running in the morning so the hotel is very close to the beach , ideal location to run in the morning.

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Thank RodrigoMarques_12
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Rodrigo, Thank you for your review of Sheraton Abu Dhabi. I am happy that you spent some quality time at our resort and enjoyed your stay. Indeed, breakfast at Flavours is a perfect way to start the day. Our chefs put together a great selection of international dishes which is highly appreciated by our guests from all around the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Middle Eastern, Armenian, Mediterranean
La Mamma
La Mamma
Cuisines: Italian, Mediterranean, European, Pizza
Bravo
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Cuisines: European, Spanish, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: €88 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#40 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Club Rooms”
 of 5 bubbles Subhrendu, 9 Dec 2016 | Read review
“Resort view is better than a busy road. High floor to left of the lifts will give you a better sea view.”
 of 5 bubbles liveforthehols, 25 Nov 2016 | Read review
“ask for a room facing the beach”
 of 5 bubbles Legsfromessex, 20 Nov 2016 | Read review
“Choose club level rooms which are much nicer than the standard”
 of 5 bubbles BLC81, 5 Nov 2016 | Read review
“ask for garden room”
 of 5 bubbles cyril17, 1 Nov 2016 | Read review
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