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Novotel Abu Dhabi Gate

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#38 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Abu Dhabi Gate
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514 Reviews from our TripAdvisor Community

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Showing 435: English reviews
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Bournemouth, United Kingdom
Reviewed yesterday NEW

We stayed in the Ibis side of this complex. Our room was not ready when we arrived---not something you want to hear after a sleepless 20 hour journey. We were told to come back after an hour when the room would be ready....it wasn't and at this point we were told we would have to pay extra for checking in...

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Helpful?
Thank 19Kathy57
Philippines
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017

From airport Abu Dhabi Internationa Airport, it will take you 15 minutes to reach this hotel. It is ideally situated between Abu Dhabi Gate City and Bain Al Jessrain. Facilities that will help your stay convenient includes onsite restaurants, coffee shop, pool bar, gigantic outdoor swimming pool, Hookah lounge, fitness gym, Sauna & Spa Center. Some tourist attractions which are...

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Helpful?
Thank Denver L
About Hotel's Favourite Review
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Denver L, Thank you very much for taking the time to share your excellent feedback with regards to the stay and we are elated to know that it was to your utmost satisfaction. It is always a pleasure to have appreciation of our excellent staff and the hospitality we provide and we wish to have the opportunity to welcome...

Dubai, United Arab Emirates
Reviewed 3 days ago NEW

Check-in (We reached the hotel at 1500 hrs and were given the room around 1700 hrs and that also after an argument with the Front Office staff. They kept me waiting for 2 hrs with my kids. The mentioned check in time was 1400 hrs). Room (We specifically mentioned that we need a double room but after waiting for 2...

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1Thank nasarwaqas
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

I stayed here two nights on the weekend of 13-15 April for a theatre show, and it was great. I had an Entertainer voucher (stay two nights but pay for only one) so that made it an excellent price, and that weekend the hotel had a deal of buffet breakfast for 50 Dh per person (instead of 88 Dh) if...

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Helpful?
Thank amusedb0uche
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Amusedb0uche, Thank you very much for taking the time to share your detailed review about the stay with us and we are delighted to hear that it was to your expected satisfaction and enjoyed it. It was lovely to hear how much you liked the room and the great hospitality you experienced from the entire team. We sincerely appreciate...

Reviewed 1 week ago

Talk about a sight to see! The lobby, the restaurant and the pool view are splendid! This hotel is a 20 min drive to the airport and 40 min drive to the bus station. We took a bus to Dubai after our stay in AD. The service at the front desk was professional. . we arrived at noon, our room...

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Helpful?
Thank Jessica B
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Jessica B, We very much appreciate your outstanding review about our hotel Novotel Abu Dhabi Gate and the services along with the facilities we offer. We are delighted to hear such positive feedback and it will be my pleasure to share your thoughts with the team and we look forward to have the pleasure of welcoming you back again...

Reviewed 1 week ago

I have been staying here for the past 2 years now and have not experienced a single flaw either while checking i/out or my stay...I prefer this place to any other, very friendly staff Specially the front office staff, from Beverly to Shiva and the restaurant staff from the breakfast place to the Belgian cafe on the ground floor. A...

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Helpful?
Thank Philip A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Philip A, We truly appreciate you writing a great review for the hotel and highlighting all the areas of your experience that made your stay enjoyable. It gives me a great pride whenever our staffs are being commended for their warm hospitality and professionalism. I will definitely extend your appreciation with the team in particular to Beverly and Shiva....

Reviewed 2 weeks ago via mobile

Spend 2 nights with my family, and for the price, it simply a one time visit. The hotel is very "cold" definitely below standard, compared with any of the very nice choices in UAE. The staff was actually nice, but without proper training, and most of all, without any type of management. All running, but in different directions... 45 minutes...

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Helpful?
Thank Diegosameiro
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Diegosameiro, Thank you very much for taking the time to share your experience with us and we are extremely sorry to hear that your expectations were not met and we are sorry for the inconvenience caused. I wish you would have informed us of the situation at the time it occurred as we would have been able to rectify...

Reviewed 3 weeks ago via mobile

We thought it was good and relaxing time so we decide to stay for 1 nyt ..never I expect how they do service like this.no bathrobe,no towel,etc...even .....so shame our money never it happen to spent back.

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1Thank Lynnia Ross R
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Lynnia Ross R, Thank you very much for sharing your feedback and I am extremely sorry to note that we were not able to meet your expectations and please accept our apologies for the inconvenience. We appreciate you sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the...

Schio, Italy
Reviewed 4 weeks ago

5 nights in this hotel during a business trip in Abu Dhabi. It is a good hotel in perfect position for a business trip. Room have sufficient space as well as the bathroom, cleaning was sometimes happening very late, even later than 18.00! Personell at reception always very kind. There is a great buffet for a great breakfast offering a...

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Helpful?
Thank Seventy4ever
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Seventy4ever, Thank you for sharing your feedback and I am pleased to note that we were able to meet your expectations in some areas of your experience. It was a pleasure to hear that the breakfast buffet was to your satisfaction and not to forget our Gabbiano Italian restaurant and the Belgian Cafe. I have also noted the point...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 5 weeks ago

This hotel offers value for money. It is located along one of the main roads into the city center and easily accessible from different directions. Rooms are modern decorated, with all amenities you need.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank paulvO3128KZ
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear PaulvO3128KZ, Thank you very much for sharing a detailed review of your experience that will help other travelers to consider Novotel Abu Dhabi Gate and we look forward to have the pleasure of welcoming you again in the near future. Sincerely, Nicola Hochgruber General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
The 4-star Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek between Abu Dhabi Gate City and Bain Al Jessrain in Al Maqta area. Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure. ADNEC, Abu Dhabi Airport, Yas Water World, Ferrari World and Yas beach are all only 15-20 minutes from the hotel. Free high speed Wi-Fi is provided in all public areas and rooms Featuring 164 individually decorated modern yet spacious and comfortable superior rooms and 60 one bedroom suites with all kitchen facilities, 24-hour room service, minibar and safety deposit boxes. All rooms have a flat-screen LCD TV with satellite channels for in room entertainment Novotel also offers access to 7 meeting rooms, a 24-hour business center along with many dining experience in Belgian Cafe, Gabbiano Italian restaurant, Aroma cafe and Al Nasseem pool bar which features a hookah lounge and Arabic dining fare in the evenings. Horizon restaurant serves an extensive buffet breakfast with oriental specialties, and international buffet lunch and an Indian evening dinner buffet is offered with a wide variety of dishes from our Indian chefs. For the young ones there is a children's play area along with children's swimming pool and a temperature controlled outdoor swimming pool. At In Balance we have Sauna, Jacuzzi, Moroccan bath, Steam room and Spa services to relax and revitalize. ... more   less 

Additional Information about Novotel Abu Dhabi Gate

Address: 34 St, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: €66 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Gate 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, ACCOR, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Abu Dhabi Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#23 Spa Hotel in Abu Dhabi
#36 Luxury Hotel in Abu Dhabi
#38 Family Hotel in Abu Dhabi
#40 Romantic Hotel in Abu Dhabi
#44 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Abu Dhabi Gate staff and other travellers.
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Questions? Get answers from Novotel Abu Dhabi Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For free access to Pool,spa etc book into the adjoining sister hotel (Novotel)”
19Kathy57, 26 Apr 2017 | Read review
“Rooms face either the highway or the creek - really, neither view is impressive. Exceptionally quiet throughout!”
amusedb0uche, 23 Apr 2017 | Read review
“Lovely Hotel setting very High Standards..”
KaranKaundal, 16 Mar 2017 | Read review
“The wardrobes are a bit cramped if you go on a business trip for more than a week, like i usually do, otherwise all is fine. ”
benpelser, 5 Feb 2017 | Read review
“Waht ever you do, you will love it”
MOTASEMAG, 17 Dec 2016 | Read review
5 of 5