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Cristal Hotel Abu Dhabi

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Cristal Hotel Abu Dhabi
Cristal Hotel Abu Dhabi
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1,460 Reviews from our TripAdvisor Community

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There are newer reviews for Cristal Hotel Abu Dhabi
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Showing 1,293: English reviews
Reviewed 13 April 2014 via mobile

My wife and I were staying at the Crystal hotel on business. I asked for a recommendation on a mall, so I could shop for a birtday present for my wife. When I returned, there were balloons on the bed. A beautiful arrangement of flowers and chocolate cake was delivered after my wife returned to the room. I have never...

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Helpful?
Thank Michael H
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Michael H, Thank you for your comments. We were so happy that you chose our hotel and upon knowing that it was your wife's birthday our family members were even more delighted. We truly hope to see you back with us in the near future. Best regards, Kamal Fakhoury

Amsterdam
Reviewed 13 April 2014

I'm staying in Cristal on and off for business for two years now. The down town location is perfect. Through that I discovered Abu Dhabi as a walkable city at least a few months of the year. BUT above all this hotel give value for money. The rooms good, clean, bright ( unless you have one of the few rooms...

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Helpful?
Thank HeritageTraveler1962
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear HeritageTraveler1962, Thank you for that amazing posting. It is our privilege to have been able to make your stay so special over the last two years. Especially thanks to guests like you that share their appreciation with us that we continually strive to exceed your expectation. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Sjoholt, Norway
Reviewed 11 April 2014 via mobile

Never felt so welcomed! Thumbs up and a big smile for all staff members at the entire hotel!! Genuine, knowledgeable, smiley and service minded at all times!! Great food and amazing variety too!! Will recommend it to everyone!! Felt at home many miles away!

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Helpful?
Thank Teodorian
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Teodorian, Thank you for that lovely review. We are so happy that you felt genuinely taken care off as that is what we try our best to do every day. We also take great pride in always sharing our smiles with each other and our guests. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Al Muharraq, Bahrain
Reviewed 5 April 2014

British expat worker/ traveller, arrived at 02:00. Made to feel most welcomed by the night Manager, I think his name is Amit. Upgraded room, quiet and very comfortable, I particularly liked the boutique style and the decor of the room. Only a 2 night stay, breakfast on the 17th floor was again more than sufficient for my needs. Breakfast cups...

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Helpful?
1Thank calvin_morris
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear calvin_morris, Thank you for your wonderful comments. It is our pleasure and an honor to be listed among your Top 5 hotel choices. We truly appreciate being recognized for doing a good job by our guests and look forward to welcoming you back again in the very near future. Yours truly, Kamal Fakhoury

Dubai, United Arab Emirates
Reviewed 31 March 2014

Stayed at the hotel to lighten up on a weekend after some series of pressures at work. We chose this hotel as we find it conveniently located near some establishments yet away from the busy Corniche-Khalidiya area (where most people spend time on weekends). Booking through Expedia was smooth; though it was the first time I booked a room without...

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Helpful?
Thank Jamie_YuAJ
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Jamie_the_Explorer, Thank you for your comments. We sincerely apologize for the discomfort experienced with the bath tub drain. I have personally checked as we do not have an issue with our bath tub drains but this can happen if the valve on the tub is not opened completely. I sincerely wish that you would have contacted us directly as...

Al Ain, United Arab Emirates
Reviewed 30 March 2014

At first glance, I was sketchy about the hotel. However, there was a warm feel as I checked in. The staff were wonderful and exceeded my expectations. During my booking, I suggested several preferences. Not only did they accommodate those preferences, but also upgraded my room!!! The bathtub was huge. It was not a jetted tub (that was in the...

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Helpful?
Thank tigresstsu
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear tigresstsu, Thank you for your lovely posting. We are incredibly happy to hear you enjoyed our services. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Abu Dhabi, United Arab Emirates
Reviewed 29 March 2014

For me, the basic need of a traveler when choosing a hotel is a functioning hotel room and flexible service. We checked in so late in the evening and the receptionist is helpful enough to offer us late check out the next day at 3 pm. We were so happy. When we went into the room and started to freshen...

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Helpful?
1Thank Sunkissed M
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear EatPrayLove J, Thank you for your comments. I have personally investigated the matter and assure you there was no drainage problem in our hotel, the issue you faced was that the drain valve on the bath tub was turned to shut off position (to fill the tub), if you twisted it open there would have been no problem. I...

Doha, Qatar
Reviewed 29 March 2014 via mobile

We stay on March 2014 last week for 2 days with family in one kitchenette suite. Was excellent experience, dedicated car parking, and I can blindly recommend to my friends & relatives. There is one nice vegetarian restaurant just opposite to hotel. And near by shopping mall with food court, lulu center ... etc. .., easy access from hotel to...

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Helpful?
2Thank Musheercmr
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Musheercmr, Thank you for your Excellent review. It is our pleasure to have been able to make your stay so special. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Melbourne, Australia
Reviewed 29 March 2014 via mobile

Our room, amber room is great. It's got one king bed and a separate living area. Very close to madinat zayed shopping centre. Staff very helpful and friendly. Location is okay as we took taxi everywhere. From the hotel to marina mall cost around 15-17 dirhams, to Abu Dhabi mall about 10-12 dirhams, to yas island (Ferrari world and water...

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Helpful?
Thank Christina S
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Christina S, Thank you for your posting. We are delighted you enjoyed your stay and appreciated the cleanliness of our hotel. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Abu Dhabi, United Arab Emirates
Reviewed 24 March 2014

I regularly choose Cristal for stay in Abu Dhabi. The location is off main road & quiet. It helps to concentrate on morning yoga & spiritual session. Rooms are uniquely designed & you feel special when the phone intercom is addressed to you. We Indians love spicy food & just get whatever we are looking for at the restaurant. Spa...

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Helpful?
Thank Devanand13
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Devanand13, Thank you for your lovely comments. As you enjoy Yoga I would highly recommend you try it around our Indoor swimming pool (if its not busy), its extremely relaxing. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 

Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: €70 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com and Prestigia so you can book your Cristal Hotel Abu Dhabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Luxury Hotel in Abu Dhabi
#5 Spa Hotel in Abu Dhabi
#8 Best Value Hotel in Abu Dhabi
#12 Business Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#25 Family Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Cristal Hotel Abu Dhabi staff and other travellers.
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Questions? Get answers from Cristal Hotel Abu Dhabi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I went through Hotals.com and paid $745 for 3 nights...searched again and it was over $300 for 3 nights....hmm feeling a little ripper off”
 of 5 bubbles AdeleS226, 25 Feb 2017 | Read review
“quite floor and city view”
 of 5 bubbles taralets0922, 22 Feb 2017 | Read review
“Rooms with a kitchenettes are excellent for long term stays.”
 of 5 bubbles Ashok_K_B, 12 Feb 2017 | Read review
“I stayed in room 803 and it was very quiet”
 of 5 bubbles este1945, 9 Feb 2017 | Read review
“you can choose the room on higher floors and of course non smoking area”
 of 5 bubbles 0908Chris, 19 Jan 2017 | Read review
5 of 5