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Mercure Grand Hotel Doha

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Mercure Grand Hotel Doha
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371 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Manila, Philippines
Reviewed 3 days ago NEW

One of the best in Doha, Qatar. Enjoy staying here and I keep on coming back. Good staff and excellent services. Nothing to worry about your belongings. Highly recommended to try the same experience I received.

Review collected in partnership with this hotel
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Helpful?
Thank emil_2002_ph
GM-Mercure-Doha, General Manager at Mercure Grand Hotel Doha, responded to this review

Dear Traveller The team would like to join me to thank you for your valuable comments following your recent stay with us. We would like to thank you for the recommendations especially on our team and the services provided to our guest to ensure full satisfaction. It is always a pleasure to welcome you and looking forward to your next...

Perth, Australia
Reviewed 3 days ago NEW

Pros: Very Friendly & Caring Staff, Value for Money Breakfast, Small but Cozy room with Lodas of Free Nescafe Coffee Pods (for coffee lovers). Daily room and Linen services is good feature - PLUS it's very very near to Souq Waqif. Cons: The Hotel is located in one of the oldest areas in Doha, which is going through very heavy...

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Helpful?
Thank KeenWorldTraveller
GM-Mercure-Doha, General Manager at Mercure Grand Hotel Doha, responded to this review

Dear Valubale Traveller We would like to thank you for the comments following your recent stay with us We understand the noise disturbance coming from the work in the surroundings and would like to apologize for any inconvenince caused which is out of our control Let us know when would be your next visit with us and we shall organize...

Reviewed 2 weeks ago

1. Check in hassle: this hotel makes ur check in a nightmare!!!! I booked prepaid rate and the money already deducted. When checked in, they ask to see my credit card. I did not bring it with me so I showed the pic of my card. They don't accept it. They don't let us in. My pic showed my name...

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Helpful?
1Thank Zesheng D
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest This has reference to your recent stay in our hotel. With regard to your comments we understand that you are upset with the credit card issue but we would like to inform as follows; It is necessary to present the original credit card while checking in as this is for the safety and security of our customers and...

Taunusstein, Germany
Reviewed 2 weeks ago

The hotel is very close to the Souq and Corniche, which is a great advantage. The staff is very friendly and supportive. We asked for a late check-out and could stay until 4 p.m. without any additional costs. The transfer to the airport and from the airport to the hotel costs 30 Rial per person which is for two people...

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Helpful?
Thank Ramona S
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank You very much for your feedback. I will share your comments among our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Hope to see you again for a pleasant stay....

Dubai, United Arab Emirates
Reviewed 4 weeks ago

It was a good experience to stayed in Mercure Grand Hotel in Doha as all the staff will treat you as a VIP. Excellent service, hospitality and affordable rate. I will definitely stay in Mercure again once I'm back in Doha.

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Helpful?
Thank honey_0426
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank you for your excellent comment. Hope to see you again for a pleasant stay Sincerely MOSES

Wareham, United Kingdom
Reviewed 4 weeks ago

The facilities were good and the staff friendly and helpful. The buffets in the restaurant were excellent and very good value. However the hotel is in the middle of a redevelopment area and is now getting very tired. We loved it, as I was involved with the previous redevelopment of the area 35 years ago, but it may be a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Robg1949
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank You very much for your feedback. Very soon the construction work will come to an end and you can experience the new DOHA DOWN TOWN. Our hotel also by mid of next year starting the renovation. You will be able to see lot of changes. Hope to see you again for a pleasant stay. MOSES

Bristol, United Kingdom
Reviewed 1 December 2016

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Yoonkyung K
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Miami, Florida
Reviewed 14 November 2016

Location is great: 5 minute walk from the market that is full of stores and eating places. Room nice and confortable, can't say the same for the food: The chicken was hard and super dry, seems it cooked days away and just reheated. Smoke smell on 12 floor hallway and bar is terrible, which you need to go to reach...

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Helpful?
Thank WishmakerMiami
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Doha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 4 November 2016

I choose this hotel simply because I'm Le Club Accorhotel member despite I know the hotel's located in the middle of major construction area. Surprisingly, my negative view about the hotel gone when I arrived there. With a friendly staff, fast check in, and free room upgrade (newly refurbished room), I definitely rate this hotel at score 5. The breakfast...

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Helpful?
Thank Afdzal R
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Dubai, United Arab Emirates
Reviewed 2 November 2016

One of the cheapest international chain hotel hotel in the town . I stayed at this hotel on the 1st of November for 48hrs business visit in Doha and while I appreciated the kindness and availability of the staff , especially the receptionist Shatura , as well as the comfort of none smoking rooms , the experience was not thrilling...

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Helpful?
Thank Yacine B
GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
On the Persian Gulf and in the heart of the city, the hotel is located in the business district near the traditional Arab souk and the National Museum. 172 rooms and 3 suites. Non smoking floor. International cuisine at La Brasserie, Mediterranean cuisine at La Villa. The Old Manor Steakhouse and Bar. 3 meeting rooms for up to 200 people. Exhibition centre and golf course nearby. Airport shuttle (fees apply). Leisure facilities includes Swimming Pool and Fitness centre. ... more   less 

Additional Information about Mercure Grand Hotel Doha

Address: Musherib St 75 | PO Box 7566, Doha, Qatar
Region: Qatar > Doha
Price Range: €76 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Doha 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Accor Grand Hotel Doha
Mercure Doha
Hotel Style:
#10 On the Beach Hotel in Doha
#52 Luxury Hotel in Doha
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Doha staff and other travellers.
3 questions
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Questions? Get answers from Mercure Grand Hotel Doha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility to the famous and the Iconic Souq Waqif”
 of 5 bubbles KeenWorldTraveller, 15 Jan 2017 | Read review
“check the room before you stay. Some rooms are really bad in smell.”
 of 5 bubbles ZeshengD, 2 Jan 2017 | Read review
“Ask for room in a non-smoker floor.”
 of 5 bubbles WishmakerMiami, 14 Nov 2016 | Read review
“High Floor”
 of 5 bubbles afdzalr, 4 Nov 2016 | Read review
“Take high floors , preferably not on the swimming pool side where ongoing construction may keep you awake”
 of 5 bubbles 795yacineb, 2 Nov 2016 | Read review
5 of 5
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