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Hilton Beirut Metropolitan Palace

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90 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Beirut Metropolitan Palace
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Showing 76: English reviews
Amsterdam, The Netherlands
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 December 2013 via mobile

Stayed here now for the third time. It is a very clean and luxurious Hotel that is reasonably priced. The rooms are big and clean. I had a room with a balcony with a great view. The only down side was that the pool was still not finished being renovated. Luckily guests can use all facilities of the adjacent Hilton... More 

Helpful?
Thank Serge R
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Serge R, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share your thoughts with us on Tripadvisor. It makes me really glad to learn about the nice experience you had with us; I am truly delighted you enjoyed our rooms, the overlooking views and your overall stay. I would really... More 

Istanbul, Turkey
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 December 2013

My wife and I went to Lebanon and stayed in this Hotel in Aug 2013. When checking in Recepcionist asked for US$100 deposit for minibar etc. It was my first time being asked for deposit, I was dissappointed, I already paid all 4 nights plus 4 breakfast in advance. Anyways, next morning we woke up to have breakfast but we... More 

Helpful?
1 Thank Abdullah E
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Abdullah E, thank you for staying with us at Hilton Beirut Metropolitan Palace during your recent visit to Beirut and for taking the time to share your comments with us on Tripadvisor. Your sincere feedback is highly appreciated and we thank you for that; as it highlights areas in which we can improve our service and reinforces our high... More 

Zagreb, Croatia
Level Contributor
342 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 456 helpful votes
Reviewed 23 November 2013

Well, I was disappointed. After brilliant stay in Hilton Habtoor, I expected more or less the same standard in Metropolitan. But, form the moment you enter the hotel, smell of food/kitchen hits you hard. No special HH welcome, no upgrades offered. Hotel is old and I really wonder why would someone choose Metropolitan over Habtoor (both Hilton's are connected with... More 

Helpful?
2 Thank Dinko P
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Dinko P, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share your comments with us on Tripadvisor. While it makes me glad to learn that you previously had a nice stay at Hilton Beirut Habtoor Grand, with big regret I read your review as your experience is not the type... More 

Dubai, United Arab Emirates
1 review
Reviewed 30 September 2013

Extremely recommend to anyone would have a business meeting in Beirut as the area is so safe, Quiet and away from the crowded of midtown. Also, Services in the hotel were reflecting too much professionally. Enjoy your Trips.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rami F
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Rami F, thank you for choosing Hilton Beirut Metropolitan Palace during your recent stay in Beirut and for taking the time to share your thoughts with us on Tripadvisor. I am truly delighted to read your comments above and learn about the great experience you had with us. Thank you for mentioning your appreciation for our location, in the... More 

Beirut, Lebanon
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 September 2013

Hilton Metro politan Palace Hotel in Beirut as a part of the Hilton Group is one of the best Hotels i have ever stayed in everything was excellent starting from the location, Assets, Services, front Desk and i was more than welcomed when i arrived with all the help i could ever get

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rami R
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Rami R, thank you for staying with us at Hilton Beirut Metropolitan Palace and for sharing with us such a great review on Tripadvisor. It makes me really proud to learn about the excellent stay you had with us. I am glad our team members have made you feel home and delivered to you an excellent service. I am... More 

Islamabad
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2013

It was an average hotel.....not the best of hotels. There is a tunnel inside the hotel connecting to the mall. That was a good thing. Far from city centre. Some strawberry farms are nearby. Used to get some berrys early in the morning. Over all not the best of experience s.

Helpful?
Thank Yawarsiddiqui83
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Yawarsiddiqui83, thank you for staying with us at Hilton Beirut Metropolitan Palace and for posting your comment on Tripadvisor. Thank you for mentioning your appreciation of our pedestrian bridge, linking our sister properties together and allowing convenient access to our neighboring mall. I would also like to inform you that we are running twice a day, a free shuttle... More 

Ashburn, Virginia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2013

We stayed at the Metropolitan Palace in July. The location was close to beach, mountains, Beirut downtown, and Le Mall. When we arrived, we were greeted kindly by Carla and fruits and nuts were waiting for us in our room. The breakfast buffet had many great quality pastries and other foods. Not to mention the waiters, Jeanine and the head... More 

Helpful?
Thank teach4ldn
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi teach4ldn, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share your thoughts with us on Tripadvisor. At Hilton Hotels Beirut, we are committed to providing exceptional service for all of our guests and we are thrilled to learn that our team members were so helpful during your stay. From your... More 

Morristown, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2013

So my wife and I stayed at the Hilton for 10 days in late June. When we arrived, they could not find our reservation. They quoted us a price that was about 400$ lower than what we booked it at through Priceline. After persisting, Hilton found the reservation from Priceline but that we would still have to pay. Of course... More 

Helpful?
Thank George P
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi George P, thank you first of all for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to bring to our attention such a detailed review on Tripadvisor. It is with disappointment that I read your comments as it is not the type of encounter we would hope for any of our guests; please accept... More 

Stockholm, Sweden
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 June 2013

Avarage business hotel, not same 5 stars as in other countries in my opinion. Quite disappointed overall due to poor services. Positive: -Good location, 30min from the airport, close to the mall/restaurants -Spacious and functioning room -clean room when it was cleaned Negative: -Swimming pool is under construction, have to walk to another hotel to use pool -Breakfast was otherwise... More 

Helpful?
Thank liitomajava
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi liitomajava, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to post such a thorough review on Tripadvisor. While we are glad to know you enjoyed our location as well as the comfort of our rooms, it is with great disappointment that we read the rest of your review. Please accept our... More 

Lagos, Nigeria
Level Contributor
5 reviews
Reviewed 24 June 2013

The hotel is breath taking with the trompe d'oeil ceiling and the glass sheet wall offering a great view from all floors. Staff were extremely polite and attentive. Rooms very clean and we'll maintained.most staff are trilingual and speak French, English and Arabic. Breakfast was extensive with a wide array of fruit which appears to be the norm in Lebanon.... More 

Helpful?
Thank TKA7
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi TKA7, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share with us such a thorough review on Tripadvisor. I am pleased to learn that you have been comfortable and well-looked after during your stay with us. It also makes me proud to know that our dining options have contributed towards... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stay at the remarkable Hilton Beirut Metropolitan Palace and enjoy stunning views of Beirut from all guest rooms. Enjoy authentic Italian cuisine at Venezia, sample all-day dining in Al Shindagah offering an international selection, savor Asian dishes in Summer Place or retire for the evening in the hotel's lobby lounge Tea Garden. Situated in the heart of Sin El Fil and overlooking the city skyline, this Beirut hotel has a health club and spa. Visit Beirut's attractions like the Mohammad Al-Am Mosque and the National Museum or take a stroll in the famous Beirut Souks. Shopping is easy at Le Mall which is within walking distance of the hotel offering a wide range of shops and entertainment. The Mediterranean beaches are just a short drive away and the ski slopes of Faraya can be reached within an hour. Jeita Grotto and many historical sites are in easy reach too. Hilton Beirut Metropolitan Palace has nine function rooms for 2-800 guests, including six multi-purpose meetings rooms practically located on one floor, a 24-hour business center and a dedicated Meetings Manager. The hotel boasts an Executive Lounge and wireless internet access in all public areas. All Hilton Beirut Metropolitan Palace hotel rooms are equipped with the very latest facilities, including wireless internet access and flat screen televisions. This Beirut hotel offers 20 elegant suites ranging from one-bedroom suites to the ultimate in luxury - the four-bedroom Penthouse Suite boasting spacious lounges, dining room, kitchen and a private terrace. All suites and Executive Rooms have exclusive access to the Executive Lounge with complimentary food and beverages served throughout the day. Beirut City Center is only a five-minute drive away from the hotel. ... more   less 

Additional Information about Hilton Beirut Metropolitan Palace

Address: Dimitri Hayek | Sin El Fil - Horsh Tabet, Beirut, Lebanon
Region: Lebanon > Beirut
Price Range: €122 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Beirut Metropolitan Palace 5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, HotelTravel.com, Hilton EMEA, Travelocity, Booking.com and Expedia so you can book your Hilton Beirut Metropolitan Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Spa Hotel in Beirut
#28 Business Hotel in Beirut
#44 Luxury Hotel in Beirut
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Questions & Answers

Questions? Get answers from Hilton Beirut Metropolitan Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Cynthia”
 of 5 bubbles memerson99, 18 Nov 2016 | Read review
“go to a different hotel”
 of 5 bubbles chris0951, 29 Jun 2016 | Read review
“Mountains view”
 of 5 bubbles 328amirahm, 19 Feb 2016 | Read review
“Upper floors provide a great view of downtown and some have great bay views.”
 of 5 bubbles DMJ123, 18 Feb 2016 | Read review
“try to book an upper floor room for a better view”
 of 5 bubbles ladyrimay, 6 Aug 2015 | Read review
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