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Hilton Beirut Metropolitan Palace

Dimitri Hayek Sin El Fil - Horsh Tabet, Beirut 55555 Lebanon
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Traveller (91)
Room & Suite (38)
Dining (7)

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About

#22 of 129 hotels in Beirut
Location
Cleanliness
Service
Value
Stay at the remarkable Hilton Beirut Metropolitan Palace and enjoy stunning views of Beirut from all guest rooms. Enjoy authentic Italian cuisine at Venezia, sample all-day dining in Al Shindagah offering an international selection, savor Asian dishes in Summer Place or retire for the evening in the hotel's lobby lounge Tea Garden. Situated in the heart of Sin El Fil and overlooking the city skyline, this Beirut hotel has a health club and spa. Visit Beirut's attractions like the Mohammad Al-Am Mosque and the National Museum or take a stroll in the famous Beirut Souks. Shopping is easy at Le Mall which is within walking distance of the hotel offering a wide range of shops and entertainment. The Mediterranean beaches are just a short drive away and the ski slopes of Faraya can be reached within an hour. Jeita Grotto and many historical sites are in easy reach too. Hilton Beirut Metropolitan Palace has nine function rooms for 2-800 guests, including six multi-purpose meetings rooms practically located on one floor, a 24-hour business center and a dedicated Meetings Manager. The hotel boasts an Executive Lounge and wireless internet access in all public areas. All Hilton Beirut Metropolitan Palace hotel rooms are equipped with the very latest facilities, including wireless internet access and flat screen televisions. This Beirut hotel offers 20 elegant suites ranging from one-bedroom suites to the ultimate in luxury - the four-bedroom Penthouse Suite boasting spacious lounges, dining room, kitchen and a private terrace. All suites and Executive Rooms have exclusive access to the Executive Lounge with complimentary food and beverages served throughout the day. Beirut City Center is only a five-minute drive away from the hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid internet
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Arabic and 3 more
249Reviews1Q+A33Room tips

Reviews
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Basak wrote a review Aug 2023
Hatay Province, Türkiye1 contribution1 helpful vote
+1
The hotel is in a beautiful location. close to all attractions. The rooms have everything. the beds are very comfortable. You can watch the magnificent Beirut view from the window while sipping your coffee. everyone is very helpful. Dear Sara, Nadia, the breakfast team and the welcoming team were all perfect. especially Dear sara treated us like an older sister and made us feel at home. He helped us sincerely in everything during our stay, we loved him ♥️
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nagham Daher, Marketing at Hilton Beirut Metropolitan Palace
Responded 16 Aug 2023
Dear basakben, Thank you for your feedback regarding your recent stay at Hilton Beirut Metropolitan Palace. We are thrilled to hear that you had a wonderful experience and that our team members made your stay unforgettable. We just shared your warm comments with our team who were truly grateful. We would be very happy to have you with us again. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eng.AhmadAlshammari wrote a review Jun 2023
Kuwait City, Kuwait58 contributions56 helpful votes
I want to thank you for the warm hospitality and welcoming, starting from checking until check out. Thank you everyone to the gentleman who did my check in for the security guys who took my luggage is and took care of me especially mohammad and rabea Check out was wonderful with sweet Jana I was told the hotel is old and location is not good. Actually it was very super the lounge in the 16th floor was amazing. The staff was very caring and welcoming. The room was huge.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nagham Daher, Marketing at Hilton Beirut Metropolitan Palace
Responded 27 Jun 2023
Dear Eng_AhmadAlshammari1, Reviews such as yours are a great incentive for us and a motivational reward to our team members who strive hard to offer our guests memorable experiences. We are proud to share with our guests a genuine sense of hospitality through our friendly and devoted team members. Thank you for this wonderful review! We just shared your warm comments with our team who were truly grateful. We look forward to having you with us again in the future. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nader201 wrote a review Jun 2023
Cairo, Egypt2 contributions
I was in business trip for 13 nights,and I enjoyed the saty in Hilton Metropolitan as people were very friendly and cooperative, also the room was extremely comfortable. Food was good taste, but the variety was little bit limited.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nagham Daher, Marketing at Hilton Beirut Metropolitan Palace
Responded 2 Jun 2023
Dear nader201, We are truly heartened to receive your generous review of Hilton Beirut Metropolitan Palace. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohamad Naamani wrote a review May 2023
Dubai, United Arab Emirates2 contributions
Beautiful luxurious place with a city view and very welcoming and friendly staff. Special thanks to Jana and Gaelle ! Clean rooms, great hospitality, excellent location and a calm and safe area. We had dinner also in the Italian restaurant that was amazing also from service to quality of food to the ambiance!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nagham Daher, Marketing at Hilton Beirut Metropolitan Palace
Responded 29 May 2023
Dear mohamadn45, Thank you for your feedback regarding your recent stay at Hilton Beirut Metropolitan Palace. We are thrilled to hear that you had a wonderful experience and that our team members made your stay unforgettable. We just shared your warm comments with our team who were truly grateful. We would be very happy to have you with us soon again. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide15068746745 wrote a review Mar 2023
1 contribution
Dear All, So far, my Beirut Hilton Metropolitan stay 7-14 march has been fantastic. Due to my disability( wheelchair dependent ) I prefer to stay in a safe, clean and honest environment with excellent services when I’m in need of anything. The Hotel’s location created a safe heaven from which you can explore Beirut and Lebanon by taxi. There are plenty of reasons to stay at the Hotel for more relaxation. For me relaxation is provided best with visiting the gym at the Habtoor(connected with a walking bridge) and get helpful training by George the fitness instructor After seeing plenty of things in a day in and around Beirut finishing it with an al dente Pasta and Tiramisu at Venice(adjacent) is a must. This hotel provides plenty of reasons to feel safe while exploring the beauty Lebanon harbors. See you in October!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Get used to taking a taxi or just relax and enjoy the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rômulo R wrote a review Jan 2023
6 contributions1 helpful vote
I am very disappointed with the service provided at the Hotel Hilton Beirut Metropolitan Palace. Definitely it cannot be a standard service of Hilton Hotels at all! The hotel gave me room 1403 that had a horrible internet connection. I called the front desk to address the problem and I was told someone will be in my room to verify the problem. After 35 to 40 minutes, nobody came. Later on I was putting my clothes in the closet and the door came off and fell on me. I was able to hold the door with my arm otherwise it would have fallen on my head. My left arm was sore until the following day because of the heavy door. I called to the front desk again asking someone immediately in the room, because the first time I called about the internet service, but my call was ignored. In the end, the door could not be fixed and I was relocated to another room, 809 I think. In the second room, I found a pin or a needle on the carpet as soon as I entered that could hurt my or somebody else's feet. I picked up the pin or the needle and placed it on the hand of the agent that came to change me to the other room. I told him that could hurt someone. The agent said “ok!”. The internet connection was the same in the second room. I called the front desk and asked for access to the Premium WIfi but it was denied to me. As a Diamond member I have the benefit of that service. I was told that I have to pay for it if I want to use it. The second room was not well cleaned. I was sneezing and coughing the whole time and only an antiallergic helped me to sleep. However, when I was about to sleep someone came to my room and said I had to go back to the front desk and provide a way of payment for the reservation. It was provided when I booked the room and when I checked in. If nobody took the card information through the Hilton system or when I checked in it is not my fault, but making me go back to the front desk with pajamas when I am about to sleep is very disrespectufull and unacceptable. At the front desk, they did not want to take my American Express Hilton Card. How come a “Hilton Property” will not accept their own card? I had to argue many times until they took my card. They said Amex cards do not work for them but that is not true. The breakfast provided WAS HORRIBLE HORRIBLE HORRIBLE! There were no items for a standard breakfast for a Hilton Hotel or simple things like eggs, bacon and toast. There were a lot of local foods that I had no idea what they were. The hotels do not differentiate between non-smoking areas. While I was in the lounge or in the restaurant there were people smoking. It is disgusting having my food and my drink while someone is smoking in the same room. The drinks are not cold enough in the “lounge” and in the restaurant… There was no business center at the hotel to read my emails. I was told to walk to the other hotel if I wanted to use a computer. Unbelievably there is a simple computer to be used at the hotel to open my emails since the internet connection apparently does not work anywhere. There are many other problems and my stay in this hotel was a nightmare. I demand an answer for all this problem and I demand more respect from Hilton Hotels for publishing this place for booking in the Hilton website that apparently will provide, at least, a good service but in reality do not provide the basics.
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Date of stay: January 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nagham Daher, Marketing at Hilton Beirut Metropolitan Palace
Responded 13 Feb 2023
Dear Romulo R, We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. We offer our sincerest apologies for the less than satisfactory experience that you had at our property; We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. We highly value your patronage and genuinely hope you will afford us the opportunity to make it right for you look forward to welcoming you back. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie T wrote a review Sept 2020
Heathfield, United Kingdom16 contributions4 helpful votes
I understand that we have to wait and follow guidelines yet I feel for what we pay is substandard service To get a drink we waited over 20 minutes in a bar that was not full the breakfast was cold lunch and diner menus were lacking any quality the hotel is dated rooms to not even being cleaned throughout your stay Water bottles you have to pay no biscuits for your tea and coffee kettle full of lime scale i expect to feel like I am special comfortable and get quality which is not the case
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Catherine E wrote a review Aug 2020
Naples, Italy5 contributions3 helpful votes
Very clean, wonderful food fantastic choices, and our drinks waiter Jad Choueiry is very attentive and even remembers our drinks order from the night before very polite and pleasant to speak with. I am checking out the spa later.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: All rooms seen spacious, check the web page
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ghina Y wrote a review Feb 2020
1 contribution
Wonderful and professional team , highly recommended. We had an amazing dinner in the Italian restaurant , food was really tasty and fresh. After the dinner i went to the lobby asking for room , the receptionist was so helpful ( smiling all the time) and provided us with the max information needed . We had our wedding 3 years ago in the same hotel which was the most luxurious in the town. I would like to thank everyone here for being professional and providing excellent service.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NZureikat, General Manager at Hilton Beirut Metropolitan Palace
Responded 23 Feb 2020
Dear 880ghinay, Thank you for giving us an amazing rating and this great recommendation. We are very pleased to read that you enjoyed our friendly team member’s service and found Venezia a delicious restaurant. Looking forward to hosting you again soon. Best Regards, Naif Zureikat, Cluster General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aida K wrote a review Feb 2020
1 contribution
excellent hotel , clean room , great hospitality ,tasty food , amazing view excellent location safe and calm , best employee, service very fast and very experience very will organised, water for drink and for coffee available
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Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: best hotel , excellent food , great hospitality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NZureikat, General Manager at Hilton Beirut Metropolitan Palace
Responded 19 Feb 2020
Dear 733aidak, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards, Naif Zureikat, Cluster General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€113 - €135 (Based on Average Rates for a Standard Room)
LOCATION
LebanonBeirut
NUMBER OF ROOMS
185
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON BEIRUT METROPOLITAN PALACE - UPDATED 2023 Hotel Reviews & Price Comparison (Lebanon) - Tripadvisor

Frequently Asked Questions about Hilton Beirut Metropolitan Palace
Which popular attractions are close to Hilton Beirut Metropolitan Palace?
Nearby attractions include City Centre Beirut (1.2 km), The House Of Barrels (0.9 km), and Kidz Nation (0.3 km).
What are some of the property amenities at Hilton Beirut Metropolitan Palace?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Beirut Metropolitan Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Beirut Metropolitan Palace?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Beirut Metropolitan Palace?
Conveniently located restaurants include Bou Melhem, Up on the 31st, and Crepaway.
Are there opportunities to exercise at Hilton Beirut Metropolitan Palace?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Beirut Metropolitan Palace have airport transportation?
Yes, Hilton Beirut Metropolitan Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Beirut Metropolitan Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Beirut Metropolitan Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Beirut Metropolitan Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Beirut Metropolitan Palace?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Arabic, and Danish.