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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This place is an excellent place for a business person whether in transit or staying for a few days. In addition the hotel also provides exercise and gym facilities for a traveler's active lifestyle. Will return.More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 668mehdin
Response from RaoucheArjaan, General Manager at Raouche Arjaan by RotanaResponded 22 August 2017
Dear Valued Guest,
We would like to thank you for sharing your recent experience on TripAdvisor.
We are pleased that our hotel was suitable for your business trip since it is close to the airport and at the same time suitable for leisure and relaxing...More
poor management, needs to follow the Rotana standards , this hotel should not be rated as 4 stars, maybe 2 or 3 stars according to their services. they should be prompt and more accurate, will not visit that hotel again.More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank JJ696969
Response from RaoucheArjaan, General Manager at Raouche Arjaan by RotanaResponded 18 August 2017
Dear Valued Guest,
Thank you for sharing your experience about your recent stay with us and allow me first to express our sincere apologies for the inconveniences faced with our services.
Kindly send us more details in order to take the most appropriate measures, avoid...More
Never felt like staying in a 5 star suite. To be fair, most of hotel's personnel (checkin/lobby, breakfast, pool) deserve 5 stars, the hotel is in an excellent location with great sea view for front rooms and has all the fundamentals to make the resident...More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kostas_Ro
Response from RaoucheArjaan, General Manager at Raouche Arjaan by RotanaResponded 18 August 2017
Dear Valued Guest,
Thank you for sharing your experience about your recent stay with us.
We appreciate your notes about our excellent location with sea view and staff helpfulness. Our commitment to a quality customer care and personalized service makes the difference in creating a...More
I called reception to clean up my room and then I left the room so they can clean it conveniently. Four hours later I returned and the room wasn't cleaned. I called again and they didn't clean it until the next day.
They also put...More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank B7628XXahmada
Response from RaoucheArjaan, General Manager at Raouche Arjaan by RotanaResponded 16 August 2017
Dear Valued Guest,
Thank you for taking the time to share your experience at the Raouche Arjaan by Rotana and we congratulate you on your wedding.
It is with much regret to know about the unpleasant experience that you have encountered. Please accept my sincere...More
Thank you Raouche Arjaan, i recommend sea view on 6th floor and higher, and recommend Aquarius terrace for the fabulous view and service, thank you guys in Aquarius for your professionalism,we had a nice stay me and my wifeMore
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank baraa1979
Response from RaoucheArjaan, General Manager at Raouche Arjaan by RotanaResponded 14 August 2017
Dear Valued guest,
Thank you for staying with us at the Raouché Arjaan by Rotana and rating us as " very nice hotel".
It is great to know that you enjoyed your stay with your wife and you were satisfied by the services provided at...More