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Raouche Arjaan by Rotana

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#16 of 119 Hotels in Beirut
Certificate of Excellence
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381 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Dubai, United Arab Emirates
Reviewed 25 January 2016

Arjan Rotana Rauche employees have the best customer service attitude I have seen lately. They wear their uniforms with pride but also they treat the customers with a value. Well informed and solution oriented service. Se view is not rivaled. Perfect to watch rain and sunset... looking over to the Rauche.. 2 minutes to Hamra fun and shopping, 5 minutes...

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Helpful?
1Thank Arzu T
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for rating us as a hotel with super customer service and perfect sea view. Kindly note that I have shared your feedback with my respective team members, since your words are very rewarding for us and show that we have succeeded in making your stay experience with us a memorable one. Sir, please feel free to...

Abu Dhabi, Abu Dhabi, United Arab Emirates
Reviewed 29 December 2015 via mobile

Crowded reception ... Impersonal ... I should have seen the rest coming! Corridors and room smelt terribly humid, looked dirty, w smudged mirrors and finger prints as well as smudged furniture. I stayed at three hotels right on the sea and never once saw such a humid, smelly room! Toilet seat was brown , bath tub , not hotel type,...

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Helpful?
1Thank WithAida
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed you. I would like to advise you that we at the Raouché Arjaan by Rotana continuously give special attention to our esteemed guests feedback. Therefore, Please rest assured that your comments have been well...

Dubai, United Arab Emirates
Reviewed 8 December 2015

Lovely, Finest & Pleasant stay place in Beirut overlooking beautiful Mediterranean Sea and the famous Raouche Rock’s! It’s a nice place to stay both for business travelers and tourists be it for a short or long stays. The property has a good rating primarily because of its workforce, which contributes towards its success factors. You will always find the sense...

Review collected in partnership with this hotel
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Helpful?
2Thank John A
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for your detailed feedback and nice words which are very much appreciated. My team and I were very delighted to receive a review of such positive nature, since it has always been the goal of Raouche Arjaan by Rotana to foster a comfort, pleasant ambiance and deliver the highest and finest level of hospitality to our...

baghdad,iraq
Reviewed 6 December 2015

i came here so many times before and i reccomended it to many people but it seems that i come in the summer because now in winter the rooms are freezing and the central heating doesnt work. I asked the front desk and they said yes we did not switch the heating yet it is so cold outside yet only...

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Helpful?
Thank doctoranees
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review posted on trip advisor has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed. I would like to assure you that I have shared your comments regarding the heating system with our Chief Engineer, and the reason for this inconvenience is that we have...

Mijas, Spain
Reviewed 30 November 2015

I was recommended this hotel because has Excellent views, and good amenities, but... I personally find it expensive for being beirut!!. I 've found the hotel has wonderful staff, In doubt for next time.

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Helpful?
Thank Nuria-Fuente
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for sharing with us your feedback with regards to your stay at the Raouché Arjaan by Rotana hotel. We are very happy to know that your rated our staff as wonderful which show that we have succeeded in meeting your expectations. Please rest assured that the same has been well communicated to our colleagues. Please note...

Reviewed 28 November 2015 via mobile

i recommend this hotel for its nice staff (very helpful they recommended very good places) and a very nice view. I came several times and the service is always good I also recommend the amazing breakfast.

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Helpful?
Thank Rim B
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Miss, Thank you for posting such a great review regarding your experience at the Raouché Arjaan by Rotana hotel. It is gratifying to learn that you always enjoy your stay with us since you are a loyal guest, and that you liked the view, breakfast and facilities provided. As well, it is nice to read your recommendation of the...

Abu Dhabi, United Arab Emirates
Reviewed 23 November 2015

Average and definitely not 5 stars! I booked the summer offer advertised by Rotana worldwide. The rate was good, but they ended up giving me the worst option of a room! overlooking the ventilation machines, a cornered room that is minimum size! there was water leakage from the AC and part of the carpet was wet all day and night!...

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Helpful?
Thank Lanilynn001
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review posted on Trip Advisor has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed. Please rest assured that your comments have been well acknowledged, I have shared the same with the concerned department heads with regards to the AC. leakage and the necessary maintenance...

Hyderabad, India
Reviewed 22 November 2015

The Best place to stay in Beirut. Rotana, I stayed here for more than 2 years now, excellent view of raouche rock, beautiful sea view. The Rooms are very big and comfortable with excellent 24X7 service. The location of the Hotel is the plus point and pool on top of the roof is my favorite. Friendly staff made me feel...

Review collected in partnership with this hotel
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1Thank Bhaskar_Ivaturi
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Allow me first to thank you for your loyalty to Rotana hotels over the past two years, and for your feedback which is very much appreciated. We are very happy to know that we were rated as the best hotel in Beirut with excellent sea view of the Raouche rock, and that our spacious rooms, hotel services and...

Thessaloniki, Greece
Reviewed 12 November 2015

Nice hotel with reasonable cost located close to the center in a secure area, facing the sea (for the sea view rooms). Nice breakfast, quality food, good variety. Friendly and helpful personnel. Requires maintenance at the entrance area and the shower in the room. There was no heating available in the room. Switched off from the mains. Complaining at the...

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Helpful?
Thank Stefan791
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Greetings from Beirut. I would like to thank you for sharing with us your feedback with regards to your time spent at the Raouché Arjaan by Rotana. We are pleased to read that it was a good stay experience in terms of location, service, food variety, and helpful colleagues. Please note that I have taken into consideration your...

Beirut, Lebanon
Reviewed 5 November 2015 via mobile

I have stayed in this hotel for several nights and I have a membership at Rotana, I really felt that I was at home , rooms are very clean , upper floors have the best view in all hotels that are facing the famous pigeon rock , plenty of food options around and the best of all is the breakfast...

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Helpful?
Thank Hadi M
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Allow me first to thank you for your loyalty to Rotana hotels and for choosing the Raouché Arjaan by Rotana as your home in Beirut. Your positive feedback is very much appreciated, and we are very pleased to read that your stay with us was unforgettable one in terms of location, room experience and especially sea view type,...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Raouché Arjaan by Rotana is a modern property designed with up-to-date technology and facilities catering to both long-term guests and families alike. Travellers planning on staying in a city for longer than the average traveller will appreciate the more spacious accommodation, whilst families relish the promise of an environment which more closely resembles home. ... more   less 

Additional Information about Raouche Arjaan by Rotana

Address: Chouran, Beirut, Lebanon
Region: Lebanon > Beirut
Price Range: €86 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Raouche Arjaan by Rotana 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Raouche Arjaan By Rotana Hotel Beirut
Hotel Style:
#5 Business Hotel in Beirut
#5 Romantic Hotel in Beirut
#10 Best Value Hotel in Beirut
#16 Luxury Hotel in Beirut
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Questions & Answers

Here's what travellers have asked, with answers from Raouche Arjaan by Rotana staff and other travellers.
4 questions
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Questions? Get answers from Raouche Arjaan by Rotana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you must visit the rooftop!!!”
 of 5 bubbles sdarine, 6 Sep 2016 | Read review
“Room 1505 for smokers”
 of 5 bubbles Sara4Egypt, 5 Aug 2016 | Read review
“Ask for higher floors so that the view is nice”
 of 5 bubbles shaf_qh, 24 May 2016 | Read review
“Higher floors are probably quietest,”
 of 5 bubbles SparklingDesert, 6 May 2016 | Read review
“Sea view rooms more expensive, but worse the extra price”
 of 5 bubbles NabilA_12, 16 Apr 2016 | Read review
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