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Sheraton Kuwait

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Sheraton Kuwait
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282 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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World
Reviewed 1 week ago

Excellent choice for business - safe (there is a metal detector at the entry), luxurious, convenient for doing business in Kuwait City. Great restaurants, popular as well with the locals. There is a hair salon for men, though not for women. The gym apparently very good too, but I didn't get a chance to go.

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Helpful?
Thank StarfishJourneys
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay with us once again. Thank you for recognizing Sheraton Kuwait as one of the luxury experience you had. For the past 50 years our commitment to providing excellent customer service and outstanding facilities has set the...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

I usually book in Four Point By Sheraton but due to high occupancy I had to book in Sheraton. First time, it is incredibly lavish with impressive rich décor. Beautiful spacious rooms and corridors. When you look from the outside to see the board of Sheraton faded in old blue colour with old, not good looking walls, you will never...

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Thank AnwarSUK
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Anwar, We are proud to hear your experience at Sheraton Kuwait. We really appreciate your great comments and positive feedback. We're looking forward to welcome you back in the future! Kind Regards, Mazen Al Mhana Complex Director of Sales & Marketing

Gurugram (Gurgaon), India
Reviewed 3 weeks ago

a luxurious and comfortable stay at the Sheraton. The staff is very friendly, curteous and helpful. They were kind enough to give me a real late checkout which was highly appreciated. The breakfast is good with a great spread. The rooms are clean and spacious. Would be returning again.

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Helpful?
Thank Sidharath_Kapur
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Kapur, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay with us. Thank you for recognizing Sheraton Kuwait as one of the luxurious and comfortable hotel. For the past 50 years our commitment to providing excellent customer service and outstanding facilities has set the highest...

Brussels, Belgium
Reviewed 3 weeks ago

Very good hotel, as you expect. Rooms are nice, spacious and quiet so you can be sure of a good rest. We stayed for 3 nights. The breakfast is good also the roomservice, the staff is friendly and check in was good, we were ealr but had access to the room right away. Thank you!

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Helpful?
Thank 01francesco1965
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Francesco, It is truly a delight to read your review on tripadvisor.com as guest satisfaction is very close to our heart. We are committed to providing the best service and are very pleased to know that your overall stay was excellent. We look forward to welcoming you back to Sheraton Kuwait on your next visit and wish you...

Reviewed 3 weeks ago

Good morning:-) I wanted once again to thank all the staff at the Sheraton Kuwait because they know how to welcome guests:-) thank you once again for making my Business trip very comfortable, hotel very nice very good food and very friendly staff :-) A thank you from the heart to all the people who have taken care of me,...

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Helpful?
Thank Ahmed A
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Ahmed, We are happy to know that you enjoyed your recent stay with us at the Sheraton Kuwait, A Luxury Collection Hotel! It was our pleasure to have you as our guest and appreciate taking the time to share your great experience with us. We will certainly share your kind comments to the entire team especially to Tantawi...

Reviewed 3 weeks ago

I stayed at Sheraton during my business trip in Kuwait. I was upgraded to a premium room. I really loved the bed, it was so comfy. Staff in every department were very nice and smiling. You can find all necessary itenary in the room. But they a bit need to renovate the room, it looks a bit oldish. Additionally to...

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Thank Efdal G
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Efdal, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay, room and complimentary pick-up. Thank you for recognizing Sheraton Kuwait with a quote "Friendly Staff". For the past 50 years our commitment to providing excellent customer service and outstanding facilities has set the highest standards...

Cairo, Al Qahirah, Egypt
Reviewed 5 weeks ago

Hotel is nice! It is still old fashion style. It is so clean. People are amazing.Breakfast and dinner was really nice. Service is outstanding. I really recommend it. They also get you Kuwait entry VISA , if you need that. It is awesome!

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Thank Mohamed S
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Mohamed, It was a pleasure to welcome you back to Sheraton Kuwait and we are pleased to hear that you enjoyed your stay with us. We strive to ensure that each stay is exceptional and unforgettable by delivering a true 5 star experience. We appreciate your compliments regarding the quality of breakfast / dinner, entry visa assistance, and...

Calgary, Canada
Reviewed 12 March 2017

Airport service is spectacular. Very reliable Rooms are comfortable and spacious. Wonderful view of the city. In house restaurant is brilliant, anything you want it is fresh, tasty and worth value. Clean, comfortable rooms. Front desk staff are very helpful.

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Thank greatnight
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, It is truly a delight to read your review as guest satisfaction is very close to our heart. We are committed to providing the best service and are very pleased to know that your overall stay was excellent. And to name a few, the airport service, in-house restaurants and our staffs were spectacular. We look forward to welcoming...

UK
Reviewed 12 March 2017

Front desk service is incredible, complete with a serving of three dates and Arabic coffee upon arrival. The lobby is adorned with marble flooring and walls. We ate in the lobby restaurant and at the Indian and they were excellent, with lovely service. The only drawback to the hotel is the rooms are somewhat dated; it might be worthwhile to...

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1Thank Michael01UK
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Michael, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay and welcome experience. Thank you for recognizing Sheraton Kuwait and positive remark on our lobby and Indian restaurant. For the past 50 years our commitment to providing excellent customer service and outstanding facilities has set the...

Brussels, Belgium
Reviewed 12 February 2017

Although I stayed in this hotel only for a short time, it proved to be a worthwhile choice for comfort and facilities. We were able to have several meetings in the hotel. The rooms were better appointed than most large hotels I have stayed in before.

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Thank Amanda S
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Thank you for your kind comments and feedback. We do really appreciate it. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 

Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: €310 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kuwait staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Kuwait staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“re: Friendly Staff”
efdalg2015, 28 Mar 2017 | Read review
“All the rooms seemed nice.”
F8342TDamandas, 12 Feb 2017 | Read review
“I found the room facing the entrance quite good”
AnjaniKSahay, 20 Sep 2016 | Read review
“Tower rooms are designed by St. Regis and are appointed accordingly”
BigEGentle, 7 Aug 2016 | Read review
“excellent location in kuwait city, rooms are big”
lorenmedia, 25 Apr 2016 | Read review
5 of 5