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We found out online from the Kuwait government website that if your layover is more than 8 hours your airline needs to pay for your stay in this hotel. Google Safir Airport Hotel and Kuwait air traffic law to find out more!!
"Under Kuwaiti air...More
Response from Gamal H, Manager at Safir Airport HotelResponded 16 May 2018
Thank you for your review, your feedback is extremely valuable for us we are looking forward to having you again in our hotel.
Gamal.helmi front office manager
Great hotel amenities with the best customer service. Rooms are spacious and there is a business area for customer use. The pool and gym were clean and not over crowded. Staff was very courteous and food was fantastic. Look forward to future stays.
Response from Gamal H, Manager at Safir Airport HotelResponded 7 May 2018
We would like to take this opportunity to thank you indeed for choosing Safir Airport Hotel
For your accommodation . and thank you for time spent for the beautiful feedback.
Gamal Helmi Front Office Manager
After last weeks review of Dome in Dubai what a pleasure to come to Kuwait and get great service with no attitude.
Airport coffee is a must but where I choose Starbucks due to availability of seating and I was not disappointed.
Upstairs top level...More
Response from gamal h, Manager at Safir Airport HotelResponded 19 April 2018
Dear sir, thank for your drop lines you made at Kuwait International Airport , as you mention is a great experience and priority.. Thanks and regards.
Front Office Manager
I was to stay for about 6 hours in this hotel while traveling from Delhi to Amaan as transit passenger. As per Kuwait airways ticketing provisions, anyone who has a wait period of more than 8 hours for connecting flight, is entitled for stay with...More
1 Thank shailesh D
Response from gamal h, Manager at Safir Airport HotelResponded 3 April 2018
Dear Shailesh D , it's our pleasure to have you stayed in our hotel, rest to assure that we will comply and up-grading our service to our value guests.. Thank you for your comments .
Usually we see people smile at the door of any hotel, but it seems like they haven’t got enough training about how to smile and treat the guests.
We had a flight delay for more than 12 hours then the airline company sent us to...More
Thank Ibrahem A
Response from gamal h, Manager at Safir Airport HotelResponded 31 March 2018
Dear Mr. Ibrahim thank you for your value comments regarding our hotels staff first of all we have to apologize for the incident & we will take necessary regarding your mention point and we wish if we will be positive on your next stay with...More
Response from Ibrahim G | Reviewed this property |
Go to the transit desk but be fast as if theres many people with layovers it maybe first come first serve. Food is also included with hotel in for of a either buffer service for breakfast lunch or dinner. The Kuwaiti air... More
Go to the transit desk but be fast as if theres many people with layovers it maybe first come first serve. Food is also included with hotel in for of a either buffer service for breakfast lunch or dinner. The Kuwaiti air transit law states layovers of 8 hours should be given accommodation. Allah knows best.