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JW Marriott Hotel Kuwait City

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268 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Kuwait
Reviewed 28 September 2016 via mobile

One of top hotels in Kuwait city. The Jahra Ball room is big and suitable for many functions. I was here today for a wedding reception. The food was excellent so is the catering service by the hotel. See pictures.

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Helpful?
Thank Hashem A
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, We are delighted to read your review and words of appreciation. Thank you for pointing out the versatility of the luxurious Al Jahra Ballroom at the JW Marriott Kuwait City Hotel. We are happy to learn you liked the food and find the catering service to be excellent, it is with comments like these we are able...

Manama, Bahrain
Reviewed 16 September 2016

I stay 2 nights from 12 to 14 Sep at JW Marriott city center Kuwait the hotel is in excellent location downtown exlellent meet and assist at Kuwait Airport same thing when i rech the Hotel excellent wellcome it take 5 mints to check in wondfull staff

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Helpful?
Thank Abdul Ghani A
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Greetings from JW Marriott Kuwait City Hotel, I would like to thank you for taking the time to share your experience with us on Tripadvisor. It gives me great pleasure to learn you enjoyed the various services provided, like the complimentary airport pick up, meet and assist service, in addition to the perfect location in the heart...

Dubai, United Arab Emirates
Reviewed 12 September 2016 via mobile

I made two short one-night trips at the Kuwait Marriott. Overall very good all round. I checked in late both times (after a long wait at immigration for a visa - be careful of this, recommend booking the VIP service before you travel) and the staff were helpful. The room and breakfast were good.

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Helpful?
Thank CCF_love2travel
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Greetings from JW Marriott Kuwait City Hotel, Thank you for taking the time to write this review on Tripadvisor. We are pleased to know that you enjoyed your stay with us, especially the express check-in service and the comfortable rooms including the dining options we provide. It is with comments like these; we are able to deliver...

Kuala Lumpur, Malaysia
Reviewed 10 September 2016 via mobile

Good overall as you would expect from a Middle East Marriott. I made two overnight business trips in 2015 and have no real complaints. The food options are a bit limited but the service is good and the city centre locations means there are other options around. Overall a good business travel option.

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Helpful?
Thank Kilt_Wanderer
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Greetings from JW Marriott Kuwait City, Thank you for taking the time to write this review on Tripadvisor. It gives me great pleasure to know that you enjoyed your stay with us and the service provided. We would like to introduce the new restaurant 'Crossroads' to you, opening shortly at the JW Marriott Kuwait City, offering the...

Kuwait City, Kuwait
Reviewed 22 August 2016 via mobile

Mafia in a 5 Star hotel !! JW Marriott Kuwait Hotel has several perks and cons. However, it has a tremendous con to the point that it doesn't even deserve one star from my perspective. I will tell you in those next lines what that con is and why is it " The Mafia Hotel" hiding behind 5 stars. First...

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Helpful?
Thank AHMED A
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us on Tripadvisor. We truly value your feedback as it is from our guests’ comments that we are able to provide the best service possible and uphold our commitment to excellence. First of all, I would like to apologize for the inconvenience caused by our service...

Kuwait City, Kuwait
Reviewed 27 July 2016

I was there with my friends for lunch on Fridays, but there was nothing special in the menu, all dishes are where not under the standard of any 5 star hotels, ambiance was good but food, not recommendable.

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Helpful?
1Thank Hanif C
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us regarding the lunch you had with your friends at La Brasserie restaurant last December. I am happy to learn that you enjoyed the ambience of the restaurant. However, I am disappointed to know that we did not meet your expectations when it comes to the...

Reviewed 20 July 2016 via mobile

It is an old hotel however they are maintaining pretty well. It's clean and has a ok location. Rooms have are clean, but not fancy, has old fashioned furniture but well maintained. Staff are super nice and friendly. Breakfast was good, room service was excellent.

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Helpful?
1Thank ElRayes33
Kuwait_Management, General Manager at JW Marriott Hotel Kuwait City, responded to this review

Dear Guest, I really appreciate your kind feedback concerning the positive aspect of your stay at the JW Marriott Hotel Kuwait city. We are happy to know you enjoyed the convenience of the location, especially our friendly staff and the excellent room service along with the breakfast buffet. I am disappointed to learn that we did not meet your expectation...

الرياض, المملكة العربية السعودية
Reviewed 13 June 2016

very clean, friendly staff, free wifi, easy to reach hotel, airport shuttle , tasty food in restaurant , expensive compared to other hotels , rooms are comfortable , has smoking and non smoking rooms , ideal for business trip

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Thank BMJ83
seattle
Reviewed 4 June 2016

This was my first trip to Kuwait but surely not my last. I was a little skeptical but pleasantly surprised. The staff at the hotel, particularly the executive lounge floor, were very, very nice and helpful. The beds were to die for and I could have slept all day. The amenities were nice and plentiful. My ONLY complaints are that...

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Helpful?
Thank jodystephens
Barcelona, Spain
Reviewed 2 June 2016

I stayed here for 2 nights, even if it is an old hotel and that outside design is not attractive, the interior is great, the rooms are well maintained, everything is clean and the service is great. The hotel has an direct door to attached mall with several restaurants options.

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Helpful?
Thank Nabilios

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about JW Marriott Hotel Kuwait City

Address: Al Shuhada Street | P.O.Box 26302, Kuwait City 13124, Kuwait
Region: Kuwait > Kuwait City
Price Range: €298 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Kuwait City 5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Agoda, Priceline, Travelocity, Expedia, HotelTravel.com and Odigeo so you can book your JW Marriott Hotel Kuwait City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Kuwait City
Marriott Safat
Kuwait City Marriott
Kuwait City Jw Marriott
JW Marriott Hotel Kuwait City
Hotel Style:
#7 Business Hotel in Kuwait City
#8 Spa Hotel in Kuwait City
#12 Luxury Hotel in Kuwait City
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Questions & Answers

Questions? Get answers from JW Marriott Hotel Kuwait City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive floor if you can afford it”
 of 5 bubbles jodystephens, 4 Jun 2016 | Read review
“Take front road facing rooms”
 of 5 bubbles NitinD_13, 15 May 2016 | Read review
“Street side rooms have better views.”
 of 5 bubbles AS_IT_IS_24, 20 Mar 2016 | Read review
“choose sea view rooms”
 of 5 bubbles marriott967, 28 Dec 2015 | Read review
“The JW Marriott r Kuwait 12th floor is the excutive floor. Pair or impair room, does not matter. Views are none from rooms.”
 of 5 bubbles juancC8723UG, 19 Nov 2015 | Read review
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