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The Westin Bahrain City Centre

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#15 of 132 Hotels in Manama
Certificate of Excellence
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The Westin Bahrain City Centre
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422 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Reviewed 1 week ago via mobile

Stayed there for a weekend with family, we all loved the hotel, very friendly and helpful employees, very comfortable room and bed, direct access to the city centre shopping mall and almost near to most of the city attractions Overall excellent and a highly recommended hotel

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Helpful?
Thank Ahmed A
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I recently travelled to Bahrain for a short business trip and was extremely impressed with this property for several reasons. The rooms were of a high standard with all of the extras you come to expect such as toiletries, extra pillows, etc. The staff were incredibly polite and courteous and nothing was too much trouble. We held a work dinner...

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Thank Paul C
Saudi arabia
Reviewed 2 weeks ago

Well, from the beginning everything was more than perfect and all because of (SOUGO) i guess that was his name he made the check in for us. We made upgrade to the room and he was more than helpfull to us! Thank you! Nouf.

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Helpful?
Thank n_a_h92
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Dear n_a_h92, Thank you very much for sharing your recent experience at The Westin Bahrain City Center. We are pleased to hear that we succeeded to meet your expectations and Front Office associate Sougat made you feel welcome. Your provided feedback is of great importance to us hence I am happy to share this with all of our team members....

Bangkok, Thailand
Reviewed 3 weeks ago

My wife and I recently stayed at the Westin in Manama, for 1 week. We stayed in an executive (club floor) room. This is an excellent hotel. The staff are all polite, efficient and very hospitable. The club floor food is abundant and of high quality. In fact, they give so much, that you do not even need to eat...

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1Thank NRV2016
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Dear NRV2016, Thank you for sharing your recent experience at The Westin Bahrain City Centre. We aim to create memorable experiences for our guests and are delighted to hear that we exceeded in some of our service deliveries expectations. We look forward to welcoming you back. Best regards, Anna-Marie Dowling General Manager

Riyadh, Saudi Arabia
Reviewed 3 weeks ago

Hotel is ok in the mall, we got upgraded to a suit for being a Starwood member which was nice. The room was ok in terms of facilities and amenities. Room service was not up standard at all, avoid ordering go down to restaurant or the mall. The Valet parking is a disaster their is no alternative parking other than...

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Helpful?
Thank Susu_SA1
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Susu_SA1, Thank you for your greatly valued comments which were well received. Our declared aim is to leave nothing to be desired in terms of guest experience - service and product related - and it is very obvious that we missed this aim during your stay. Therefore, your feedback is of immense importance for us ensuring continuous improvement and...

Cairo, Egypt
Reviewed 4 weeks ago

Hotel is best place in BAHRAIN near every thing, has every thing you may look for, friendly people, good food, clean, modern, simple. Imagine if you go for SWEET or ROYAL SWEET, you will have Three TVS serving you, Excellent net connection, very quick chek inn and out procedures.

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Helpful?
Thank marriott967
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Thank you very much for your review. It is our great pleasure to hear that we succeeded to meet your expectations and you had an enjoyable stay with us. Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests. Best regards, Anna-Marie Dowling General Manager

Riyadh, Saudi Arabia
Reviewed 11 December 2016 via mobile

We had 3 days here and loved it! A combined business/leisure trip. We had a pleasurable ride from the airport by hotel car. Reception staff very friendly and efficient. Room was well appointed and very comfortable. Room service menu was varied and enjoyable. Breakfast was excellent- a great selection and healthy options, covering most cultural preferences. Waiting staff - very...

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Thank Margie C
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Margie C, Thank you for your positive review. We are pleased to know you enjoyed your stay and appreciated the prime location of our hotel. Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests. We look forward to welcoming you back very soon. Best Regards, Anna-Marie Dowling General Manager

Riyadh, Saudi Arabia
Reviewed 9 December 2016

Spent 3 nights in the Westin (Dec '16). Check in was very friendly and efficient. Be warned that they will sign you up to their rewards programme without asking you. 2 very nice bars at the hotel, one of which had live music which was great. Rooms are good in size and decoration. For me the bed and shower/bath are...

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Thank Kezron40
WestinBAH, Manager at The Westin Bahrain City Centre, responded to this review

Dear Kezron40, I deeply regret to hear that you encountered issues during your stay with us and would like to thank you for taking the time to share your experience. On behalf of the team, I would like to sincerely apologize for the incident happened. Please rest assured that we are looking into this matter for an immediate follow up...

Durban
Reviewed 8 December 2016 via mobile

Stayed at this location before when it was operated by Kempinski. At that stage experience was overall very positive. During this stay, noted hotel was changed to Westin. Overall stay was good however want the following to be noted. The location is very very convenient as adjacent to the City Centre Mall which is excellent. Before leaving my country ,...

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Thank Shmsy
WestinBAH, Manager at The Westin Bahrain City Centre, responded to this review

Dear Shmsy, I deeply regret to hear that you encountered issues during your stay with us and would like to thank you for taking the time to share your experience. On behalf of the team, I would like to sincerely apologize for the incident happened. Please rest assured that we are looking into this matter for an immediate follow up...

Reviewed 2 December 2016 via mobile

So I gave my car for valet because i had a function for a salsa event that was on last night. On my way out i gave the valet card that was handed over to me at the time my car was taken. The conceirge asked me if i was a guest and had a room. I said no. Then...

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Helpful?
Thank lindy825
WestinBH, General Manager at The Westin Bahrain City Centre, responded to this review

Dear lindy825, Thank you for sharing your recent experience at The Westin Bahrain City Centre. As a five star Hotel of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience – service and product related. Therefore, your feedback is of immense importance for us ensuring constant improvement and excellent guest satisfaction. Kindly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located at the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city's first Heavenly(R) Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin wellbeing promise when staying for business or leisure. The Westin is merely a few steps away from Bahrain City Centre, the nation's most popular retail and leisure destination with more than 340 retail stores. ... more   less 

Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Region: Bahrain > Manama
Price Range: €192 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bahrain City Centre 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama
Hotel Style:
#7 Spa Hotel in Manama
#8 Business Hotel in Manama
#15 Luxury Hotel in Manama
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bahrain City Centre staff and other travellers.
4 questions
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Questions? Get answers from The Westin Bahrain City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Diamond suite”
  • Diamond suite
 of 5 bubbles n_a_h92, 31 Dec 2016 | Read review
“Choose a club floor room - the lounge is excellent.”
 of 5 bubbles NRV2016, 26 Dec 2016 | Read review
“all rooms are quiet, pool view may looks good”
 of 5 bubbles marriott967, 20 Dec 2016 | Read review
“Ask for a good view”
 of 5 bubbles Kezron40, 9 Dec 2016 | Read review
“SPA is a must”
 of 5 bubbles , 6 Oct 2016 | Read review
5 of 5
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