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Holiday Inn Riyadh - Al Qasr

224 reviews
#30 of 227 Hotels in Riyadh
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Traveller (144)
Room & Suite (100)
Dining (20)
Overview
  • Excellent20%
  • Very good42%
  • Average27%
  • Poor6%
  • Terrible5%
Travellers talk about
“la mode”(2 reviews)
“gym pool”(3 reviews)
“nice hotel”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Holiday Inn Riyadh - Al Qasr
Special Offer: B&B and Bonus Points
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Reviews (224)Write a Review
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All reviewsla modegym poolnice hotelolaya streetbuffet dinnerbusiness tripcar serviceevery weeksteam roomfree wifistayed there for nightssmall roombusiness areaplatinum memberfood qualityking fahadcoffee shop
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1 - 5 of 201 reviews
Reviewed 13 December 2017

I have used this hotel at least 10 times in the last few years. The standard seems to yo-yo from OK to poor to superb. I have concluded that the weak link at this hotel is the lacklustre staff. On this occasion my room was...More

Thank jonathan r
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 5 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us, please accept my sincere apology for any upset or inconvenience caused by the cases you have mentioned, We take our guest comments very seriously and always...More

Reviewed 13 November 2017 via mobile

In my opinion the hotel is too old definitely needs renovation. I asked for a nonsmoking room, and I did get a nonsmoking room, but the smell of smoke/cigarettes in the corridor is too much. The room is small and very old. Equipment is also...More

Thank hankir_salah
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 14 November 2017

Dear Valued Guest, We would like to thank you for sharing your feedback about your stay with us, as this allows us to more specifically enhance the experience for all our guests,and rest assured that your comments will be used for the purpose of bringing...More

Reviewed 9 November 2017 via mobile

The positive points : In the city center Easily accessible Nice breakfast Cons The team is uncaring specially room service Two nights they forgot to put for me towels in the toilet As a business hotel i would not expect that they charge for normal...More

Thank Semaan A
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 11 November 2017

Dear Valued guest, Thank you for taking time to share you comments during your stay at our hotel. It would always be our pleasure to deliver to you the excellent service that all of our guests deserved. We highly appreciate your feedback and it will...More

Reviewed 22 October 2017

Time spent at the hotel was uneventful as far as exceptionalities: the "wow" or the "oh no." The hotel provided everything needed for a pleasant, productive business stay. My room was clean and quiet. The breakfast options were plenty, but just average. The buffets at...More

Thank OcoeeTraveler
Response from HIAlQasr-Hazem, General Manager at Holiday Inn Riyadh - Al QasrResponded 24 October 2017

Dear Valued guest, Thank you for taking time to share you comments during your stay at our hotel. It would always be our pleasure to deliver to you the excellent service that all of our guests deserved. We highly appreciate your feedback and it will...More

Reviewed 29 September 2017

As a regular visitor to the hotel and region. The hotel quality had been on a steady decline, but the fitness centre was always reasonably good. On my last visit the machine fell apart causing the bar to crash onto the bench. Other equipment in...More

Thank Wayne P
Response from HIAlQasr-Hazem, Manager at Holiday Inn Riyadh - Al QasrResponded 30 September 2017

Dear Mr.Wayne, Thank you for taking the time to tell us about your recent experience at the Holiday Inn Al-Qasr. Please allow me to express my sincerest apologies for the inconvenience that you have encountered. We strive to provide a superior service experience for every...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Details
Price range
US$100 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Riyadh
#19 Best Value Hotel in Riyadh
#27 Luxury Hotel in Riyadh
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
US$100 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Riyadh
#19 Best Value Hotel in Riyadh
#27 Luxury Hotel in Riyadh
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (144)
Room & Suite (100)
Dining (20)
Pool & Beach (15)
Hotel & Grounds (93)
Bathroom (19)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"3rd floor is great"
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"Front view room are nice, I had a back-view which was okay"
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"Smile and ask politely for a good quiet room."
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"you can choose smoking room if you need"
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