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Burj Rafal Hotel Kempinski

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Traveller (182)
Room & Suite (98)
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Overview
  • Excellent61%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Burj Rafal Hotel Kempinski
Special Price: Save 15% with Breakfast
Offers from Burj Rafal Hotel Kempinski
Special Price: Save 15% with Breakfast
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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Traveller rating
172
74
25
12
16
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172
74
25
12
16
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All reviewsturkish restauranttugra restaurantgrand restaurantrecommend this restaurantcoffee loungegreat hotelspecial thanksturkish coffeefinancial districtcoffee shoplobby cafebusiness tripvisited this hotelclose to the airportin room diningthe executive loungeswimming pool is
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1 - 5 of 299 reviews
Reviewed 2 weeks ago via mobile

We loved our stay! Our booking was for 2 rooms connected for us and our 3 childrens we couldn't find them ready when we arrived however they gave us a junior suite with a room connected the next morning that was so nice, They found...More

Thank sarah e
Response from Burj Rafal Hote... K, General Manager at Burj Rafal Hotel KempinskiResponded 1 week ago

Dear Sarah, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it...More

Hotel's Favourite
Reviewed 15 June 2017

Nicely located close to business areas and to airport, excellent panoramic room with perfect cleaness and comfort. Good internet connection. Very polite and caring staff. I got everything on high standard, what is needed for me as a business traveler.More

1  Thank Gabi305
Response from Burj Rafal Hote... K, General Manager at Burj Rafal Hotel KempinskiResponded 18 June 2017

Dear Gabi305, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it...More

Reviewed 3 weeks ago via mobile

I booked a suid on the 4th of may 2018 , Mr.Farhan took really good care of my stay . He has very high standard of hosting and hospitality! He understands what he is doing . His gentle hosting made a difference in our stay...More

Thank Leena A
Response from Burj Rafal Hote... K, General Manager at Burj Rafal Hotel KempinskiResponded 2 weeks ago

Dear Leena, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it...More

Reviewed 3 weeks ago

Lovely hotel, easy to relax, work and dine. Staff always friendly and helpful, especially Kumar and the other staff in the main restaurant at breakfast who are always so attentive, friendly and ready to make the dining experience an additional bonus to my stay.More

Thank Tessa B
Response from Burj Rafal Hote... K, General Manager at Burj Rafal Hotel KempinskiResponded 2 weeks ago

Dear Tessa, Thank you for taking the time to share your experience. I am delighted to learn that you have enjoyed your stay with us. Our team of professionals always aim to go above and beyond to satisfy your requests. Please rest assured that it...More

Reviewed 3 weeks ago

I travel a lot for Riyadh for business, when I stay in Kempinski I know that if I missed something there after I check out, it is GONE. last time I just called them after I left the hotel when I reach the airport, they...More

Thank Ahmed E
Response from Burj Rafal Hote... K, General Manager at Burj Rafal Hotel KempinskiResponded 2 weeks ago

Dear Ahmed, Thank you for taking the time to share your feedback with us. I regret to learn that you have experienced such inconveniences during your stay. I have taken note of your valuable comments to ensure that those mishaps will not occur in the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Airport Transportation
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$210 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Riyadh
#11 Luxury Hotel in Riyadh
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$210 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Riyadh
#11 Luxury Hotel in Riyadh
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (182)
Room & Suite (98)
Dining (35)
Pool & Beach (3)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
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Mohammed A
14 October 2017|
AnswerShow all 2 answers
Response from ORostom | Reviewed this property |
I agree, since these look like repeated issues, you should raise them to the GM. Either in person or via email. If you are still unsuccessful in resolving these issues, you can write to their head office. Good luck, hope... More
0
Votes
Narnnn
4 March 2016|
AnswerShow all 5 answers
Response from Alsufyani | Reviewed this property |
I don't think so You still have to wear abayah and yes you can bring your friends too
0
Votes
Room Tips
"The view towards the Kingdom Tower is the better one. Avoid floor 17 if you are a non-smoker."
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"All the rooms are good and have good views of the city."
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"Rooms on the higher levels (14th floor and up) are the best. Great views, and no outside noise"
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"City view is all over around the hotel"
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