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Four Points by Sheraton Riyadh Khaldia

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Four Points by Sheraton Riyadh Khaldia
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162 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

I usually stay at the same hotel during my visits to Riyadh. The staff are friendly and rooms large and clean. However, this time the smell of chlorine in the water was too much. The smell of chlorine was so high that I could smell it on my hand after I took a shower. It was a bit scary. Would...

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Helpful?
Thank sameerkm1975
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you for taking the time to share your experience about our hotel. Be assured that your comments were well noted. Our maintenance staff is diligent in addressing issues. They carefully checked the causes and have already diminished the chlorine smell. Thank you again for your helpful comment, as we consider it valuable in helping us fixing the issue. We...

Reviewed 13 September 2016 via mobile

I have spent many a week at this hotel and this after having tested multiple other hotels in Riyadh. Riyadh has the particularity of having many well overpriced hotels that are not any where near as good as they should be. This means looking at prices and expecting good service and food etc. as a result often falls short. There...

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Helpful?
1Thank John G
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Dear John G , Thank you so much for detailing your experience in our hotel and write a great review. Although our hotel location is challenging from a distance point of you, we pride ourselves by providing genuinely caring service in the heart of historical Riyadh. We look forward to being of service to you and welcome all feedback you...

New Delhi, India
Reviewed 22 August 2016

The room was excellent and i got an upgrade being an Spg Platinum Member whoch was the excellent part. The hotel was awesome from inside and outside. The staff was helpful,kind and polite with me and my friends.

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Helpful?
1Thank divyanshmarwaha
Riyadh
Reviewed 19 August 2016

Al Nakheel Restaurant in Four Points by Sheraton Riyadh Khaldia, city center Riyadh. This upscale, high-rise hotel near the business district, the real and old city center of Riyadh, near the fork Maskmak Fort built in 1865. Nearby you can still see old mud houses from 26th floor panorama lounge. The restaurant Al Nakheel is on second floor. Here is...

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Helpful?
Thank hamzaf
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you very much for your kind review of our hotel. We are very proud of our staff, and are encouraged by your comments. We have been making great efforts to provide the type of service that you have described. Your detailing of your experience is truly world class and we thank you for the time and effort you spent...

Riyadh
Reviewed 12 August 2016 via mobile

So far the place is cozy and the ambiance is nice...i like the view of there panorama lounge...nice to stay with friends and family..relaxing..the staff are accomodating...the food as well so far so good for my taste,hahahhahahahahahhahaha...

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Helpful?
Thank RAIZA S
Oakland, California
Reviewed 20 July 2016

Stayed here while in the area for business. The room was comfortable, and came with all the standard amenities. My criticism is focused on in-room dining. I ordered the lamb chops and caesar salad with shrimp. There were supposed to be 6 tiny lamb chops in the dish. It arrived with only 5. I didn't think to do a count...

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Helpful?
Thank Jen C
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Dear Jen , Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comment about room and we are glad that you found it comfortable . However , we are sorry that your room-dinning experience...

Riyadh, Saudi Arabia
Reviewed 26 June 2016 via mobile

Their suhoor buffets are like snacks buffet. In fact, none of the big hotels serve any good suhoor. Their iftar is good. A lot of varieties. But better eat suhoor at home or other local chains. Wouldn't recommend at all!

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Helpful?
Thank Moska12
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you so much for your review. I am glad you tried and liked our Iftar menu . I wish we could have come up with the same expectations for Sahour as well . I would pass your constructive feedback to our Kitchen team and hope your next visit for our Sahour Buffet would not disappoint you .We look forward...

Riyadh, Ar Riyad, Saudi Arabia
Reviewed 9 June 2016 via mobile

I know this buildding when i was a kid...it was the tallest in saudi...still in a good shape .rooms are clean ..although trafic jam..but its close batha cheep shopping area ..i love the buffet...plenty of meetings room..i worked there as a sales manager befor switching to sheraton...you can see old roiyal palace ...king abdul azeez...

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Helpful?
Thank Hesham A
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you so much for your review . You are very true about the building ,not only it was the tallest but it is still one of the famous Landmark in Riyadh . We have several attractions around our hotel , such as ,discount stores , royal palaces and King Adbul Aziz Museum . The street has local essence of...

Singapore, Singapore
Reviewed 29 May 2016

Got a great deal so I stayed there a night. The room was big and modern and comfortable. Good work space, felt great. Bathroom was big. Bed was great. Everything about the room was awesome except for two things: the floor mat in the bathroom was worn and noticeably tattered which was weird that the frays weren't at least trimmed...

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Helpful?
Thank 7ephyrT
FPRiyadhKhaldiaSaudi, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you so much for your detailed review and the positive points you have mentioned. Thank you for your constructive criticism. Your detailing of your personal experience will certainly help us pin point where we can improve our products and services. We are looking forward to being of service to you in the near future. Yours sincerely, Stefan Lourens General...

Reviewed 27 May 2016 via mobile

Very spacious rooms, clean , and they have very good service like the valet parking . The only thing that I didn't like its location ad it is the in the middle of the old city center where you can not find Riyadh vision ...

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Helpful?
Thank Hussain A
FPRiyadhKhaldia, General Manager at Four Points by Sheraton Riyadh Khaldia, responded to this review

Thank you so much for sharing your valuable feedback with us . Yes, you are right , our hotel is in middle of old city center and this is in fact this is one of the reason thats attracts our guests . I would suggest to request for the higher floors as per availability and I am sure you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Riyadh Khaldia is a business hotel located in the center of Riyadh with easy access to major corporate and government offices including the historical sites. The hotel features 240 guest rooms and suites with 1 restaurant and 19 meeting rooms. ... more   less 

Additional Information about Four Points by Sheraton Riyadh Khaldia

Address: Imam Faisal bin Turki (AlKhazzan Street) | PO Box 817, Riyadh 11421, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: €98 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Points by Sheraton Riyadh Khaldia 5*
Number of rooms: 376
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Riyadh
#17 Best Value Hotel in Riyadh
#20 Luxury Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Riyadh Khaldia staff and other travellers.
1 question
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Questions? Get answers from Four Points by Sheraton Riyadh Khaldia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avail the free valet parking, after dine in walk out to check the cloth shops near by.”
 of 5 bubbles hamzaf, 19 Aug 2016 | Read review
“The rooms overlooking the pool can be noisy with children playing, even with the windows closed.”
 of 5 bubbles JenC869, 20 Jul 2016 | Read review
“Please prefer rooms above 15th Floor”
 of 5 bubbles 899jijim, 7 Feb 2016 | Read review
“Rooms from street view are quieter, pool view rooms have noisy children”
 of 5 bubbles firstmoon3142, 21 Oct 2015 | Read review
“higher floors are quieter.”
 of 5 bubbles Angus100559, 14 Oct 2015 | Read review
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