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Makkah Hilton Hotel

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Makkah Hilton Hotel
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755 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Burbank, California
Reviewed 8 January 2017

We had very good experience with this hotel stay. It was enjoyable and highly comfortable. This hotel is located very near to Masjid Haram. We liked this hotel very much and would say that this is the best hotel in Makkah.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shamimj2017
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Shamimj, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

PORT LOUIS, Mauritius
Reviewed 6 January 2017

This hotel is appropriate for the elderly, they can easily get access to the esplanade of Haram or even pray in the hall at the fourth floor. The breakfast was very good with a variety of oriental, american and arabic dishes. The room is very comfortable, a large open space inside.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sakaulooz
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Sakaulooz, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton & Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton & Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

DHAKA
Reviewed 6 January 2017

The housekeeping can surely be improved, even so training of the staff will be essential as the cleaners were only looking for tips, no tip no service. 눇Close to Haram and the reception staff were polite and acted promptly on requests.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G4632UFmohammads
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Valued Guest, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. We hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton...

Aziziya
Reviewed 6 January 2017

My spiritual journey to makkah. The hotel is very very close to the holy mosque which give a time saving specially the amazing front desk staff and the housekeeping keep me felling like my next house. I would like to thank the F&B staff as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mohammeddeens
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Mohammeddeens, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Reviewed 3 January 2017 via mobile

Excellent location to haram. Perfect check in and out, but getting to the hotel entrance by car was extremely difficult 😣 Take care when coming that check in is officially 4pm!!!. I stayed at this hotel several times before years ago but foud out it has really improved alot: lifts quicker than before but again avoid rush hours at prayers...

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Helpful?
Thank othman a
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Othman , Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day! Thank again for your detailed review and It means a lot for us to read such a review. And we do love to welcome you back in the holy city to make you feel extra special at...

Shah Alam, Malaysia
Reviewed 2 January 2017

It is one of the oldest luxury property which is right across Masjidil Haram but it still has its charm. We stayed at Tower 5 and happy to have a nice comfy room facing the mosque. The strategic location and efficient elevators allow us to go to the mosque conveniently throughout the day and night. The only drawback is just...

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Helpful?
Thank azuanzahdi
kuwait, Kuwait
Reviewed 2 January 2017

all its good and the reception was very helpful mishal alsharref he was the best and he suggest that I went to the executive floor and have some tea until they finish my room card and bring it to me there .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank meshala2017
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Meshala, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Cairo, Egypt
Reviewed 1 January 2017 via mobile

Being at the Hilton is unbelievable! We had rooms overlooking the Kaaba which meant we could pray in the privacy of our hotel room and yet can see the Kaaba while praying! Service is extraordinary! Meals are fabulous!

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Helpful?
Thank Amin A
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Amin A, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We shall be looking forward to be your host during your next visit to the holy city. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Kuwait
Reviewed 30 December 2016

Bad service and stuff. I came at the evening and my room was not ready I have to stay at the lobby. The room i got smile bad and the stuff are unprofessional. I do not recommended and would not stay in again until it get renewed. Though breakfast was not bad but not to the Hilton expectations

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank salaha956
IbrahimAlfati, General Manager at Makkah Hilton Hotel, responded to this review

Dear salaha956, Warm greetings from Makkah... First of all, we would like to thank you for taking time to write for us your review and we'd like to apologize that your stay hasn't met your expectations. Secondly, we would appreciate sending for us your confirmation number so we can furtherly investigate into this matter and help improving our quality of...

Riyadh, Saudi Arabia
Reviewed 28 December 2016 via mobile

A wonderful experience with a family having small kids. Easy approach to Haram within few minutes as stairs land directly in the boundary of Haram pak and variety buffet breakfast. Friendly staff always ready to help.

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Thank Habib M

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 

Additional Information about Makkah Hilton Hotel

Address: Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: €126 - €648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Hotel 5*
Number of rooms: 694
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Priceline, Hotels.com and Travelocity so you can book your Makkah Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Hilton Hotel Mecca, Saudi Arabia
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#4 Luxury Hotel in Mecca
#5 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Hotel staff and other travellers.
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5 months ago
Walsall, England
Cairo, Egypt
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower 2 and 5, lower rooms on each floor, haram facing give good view but slightly smaller than city facing”
 of 5 bubbles Arusha11, 12 Jan 2017 | Read review
“Haram view”
 of 5 bubbles azuanzahdi, 2 Jan 2017 | Read review
“higher floors have better views of haram but lower floors are better for families”
 of 5 bubbles HusainRayman, 20 Dec 2016 | Read review
“Try to get masjid al haram view.”
 of 5 bubbles Rousseau2004, 29 Nov 2016 | Read review
“kaaba view-”
 of 5 bubbles travellerKSA, 19 Aug 2016 | Read review
5 of 5