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Makkah Hilton Hotel

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1 room 2 adults 0 children
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Makkah Hilton Hotel
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783 Reviews from our TripAdvisor Community

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Showing 630: English reviews
jeddah, Saudi Arabia
Reviewed 27 February 2016 via mobile

Near to haram doors My stay were very comfortable and beautiful big room and excellent hospitality Mr Islam Hamdy in Reception helps me within check in so fast and great treatment In consierg mr Nasir also helps within checkout quickly find and help with service Really it was wonderful stay in hilton makkah

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Helpful?
Thank Redafify
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Reda A, We are pleased to read from your comments that you had an enjoyable stay at Makkah & Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton & Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers

Johannesburg, South Africa
Reviewed 25 February 2016

Hotel and Staff were exceptional throughout our stay. No better hotel to stay at in terms of service and location. Service, room quality, access to masjid are all brilliant. Highly recommended to anyone visiting Makkah.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank suhayl
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear suhayl , Thank you very much for taking the time to review our property, Your input and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are proud for your choosing our hotel and we look forward to another opportunity to host you at...

Reviewed 24 February 2016 via mobile

I reserved a deluxe king room Kaaba view 'spiritual journey' 18-23 feb. My wife and I enjoyed the comfortability, closeness to Almasjid Alharam, ground floor shopping market with Altazaj restaurant and nearby Albaik in Hilton suites building 4th floor about 200-300 meters from Hilton hotel. Room is spacious, in the excutive floor, well-furnished, comfortable bed and clean. The view is...

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Helpful?
Thank rashad75
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear rashad75, Thank you very much for taking the time to review our property, Your input and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are proud for your choosing our hotel and we look forward to another opportunity to host you at our...

Kuwait
Reviewed 21 February 2016

This is my second stay in the same hotel. Location is the most important about the hotel. one-minute walking to Haram. It is in the middle of everything. Shops, restaurants, pharmacies, perfumes and gadget are all in the mall. As for the room, it is spacious, clean, excellent amenities and toiletries, in room safe box and a kettle are available,...

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Helpful?
Thank IbizaLoveYou
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator,...

London, United Kingdom
Reviewed 20 February 2016

The hotel at best is 4*. This is after having stayed at many of the world's leading 20 hotels. The hotel lacked leadership and appropriate technical know how for a Hilton. This was highlighted by the farce of attempting to pay for a meal for my family by credit card. Technology failed requiring 5 people to come and change 1...

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Thank SAH4431
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear SAH4431, Thank you for your review and for your salient comments. We are alarmed with what have come up in your message and we have run a thorough investigation. Let us first of all assure you that the incident you have countered does not reflect the excellent service levels we are known for. Please note that the POS machine...

Alexandria, Egypt
Reviewed 17 February 2016

We had a very nice stay at Hilton Makkah Hotel It's very near to Al Masjed Al Haram King Fahd Gates. The staff is very kind, supportive, rooms are very clean and quite. High speed internet. nice restaurant and very good executive lounge. My thanks to Mr. Essam Abd El Maksoud (Executive housekeeping), Mr. Islam and Mr. Mohamed Nasser (Front...

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Helpful?
Thank Gaber20142015
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Gaber20142015, On behalf of all Hilton Hotel Staff, we would like to thank you on your great review & taking the time to comment on Trip Advisor, we are very pleased. Many thanks on your great review,we are very pleased that your stay with us was enjoyable and wonderful, your opinion about our hotel (location, services & Haram view)...

Cairo, Al Qahirah, Egypt
Reviewed 17 February 2016 via mobile

I found the hotel as excellent as it was but this time my room is at th 29 floor with a great view of keba the location cannot be nearer to the holly Keba the room is wide perfectly furnished the staff are very friendly house keeping is very good breakfast is delicious the quality matches price

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Helpful?
Thank Mostafa A
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Mostafa A , Many thanks on your kind review your time to comment on Trip Advisor, we are pleased by your nice description of our hotel location & Staff, It's a fact that we are not the only hotel near the Haram but our level of hospitality & guests care, it made us Distinct from the others. We really...

Bolton, United Kingdom
Reviewed 13 February 2016

I have just come back from Saudi Arabia and stayed at Hilton Makkah for 8 nights. From start to finish I could not complain. I spoke to Munwar Ahmed from reservation in Hilton and up on my arrival. He greeted us. We booked in twin Hilton plus room but was upgraded to a junior suite which was very welcoming the...

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Helpful?
1Thank ilyas p
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear ilyas p , On behalf of all Hilton Hotel Staff, we would like to thank you on your great review & taking the time to comment on Trip Advisor, really we are very pleased for sharing your experience about our Staff, hotel location & services, your impression is a very important for us Because it is reflecting the extent...

Al Jubail, Saudi Arabia
Reviewed 13 February 2016

Good Experience. Near to Haram. We arrived early, and they assisted as in keeping our luggage deposited in luggage locker room. They provided access to Wash-Room until we receive our rooms. Good Hospitality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Riyazudeen M
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Riyazudeen M, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers

Islamabad, Pakistan
Reviewed 11 February 2016

If you want to stay as close to Haram as possible with a luxury living experience then this is the place to stay. Easy access to Haram for all 5 times of prayers, awesome staff that make you feel at home.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Junaid M
azhar-orced, E-Commerce Coordinator at Makkah Hilton Hotel, responded to this review

Dear Junaid M , On behalf of all Hilton Hotel Staff, we would like to thank you on your great review & taking the time to comment on Trip Advisor, really we are very pleased for sharing your experience about our Staff, hotel location & services, your impression is a very important for us Because it is reflecting the extent...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
Official Description (provided by the hotel)
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 

Additional Information about Makkah Hilton Hotel

Address: Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: €28 - €695 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Hotel 5*
Number of rooms: 694
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Expedia, Hotels.com and Priceline so you can book your Makkah Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Hilton Hotel Mecca, Saudi Arabia
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#5 Luxury Hotel in Mecca
#12 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Hotel staff and other travellers.
20 questions
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7 months ago
Walsall, England
Cairo, Egypt
9 months ago

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Questions? Get answers from Makkah Hilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from lifts”
 of 5 bubbles Liverdargnies, 3 Mar 2017 | Read review
“Tower 2 and 5, lower rooms on each floor, haram facing give good view but slightly smaller than city facing”
 of 5 bubbles Arusha11, 12 Jan 2017 | Read review
“Haram view”
 of 5 bubbles azuanzahdi, 2 Jan 2017 | Read review
“higher floors have better views of haram but lower floors are better for families”
 of 5 bubbles HusainRayman, 20 Dec 2016 | Read review
“Try to get masjid al haram view.”
 of 5 bubbles Rousseau2004, 29 Nov 2016 | Read review
5 of 5