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Makkah Hilton Hotel

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1 room 2 adults 0 children
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Makkah Hilton Hotel
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789 Reviews from our TripAdvisor Community

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Showing 635: English reviews
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Cairo, Egypt
Reviewed today NEW

The hotel was located just as I wanted. The service , the hospitality and the cleanliness of the room were all excellent. The hotel staff were friendly and they treated our requests with in a professional and friendly manner.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 313azmia
Egypt,Fayoum
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

At hij , i had stayed in hilton mecca .It was a suitable luxurious hotel just inside haram .Reaching the rows of prayers easily helped a lot for not loosing time .It was crowdy a little pit , but it is ordirnary in such holly period.Food was various and delicious , also a lot of malls in the vicinity.You can...

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Helpful?
Thank Azrak18677
About Hotel's Favourite Review
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Azrak18677, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. We shall be looking forward to welcoming you again at your second home in the holy city of Makkah. Best Regards, Ibrahim Al Fati General...

Reviewed yesterday NEWvia mobile

Exceptionally good services. And all are just perfect! I must say that they have highly cooperative and well-mannered staff. The biggest advantage for us is that its very near to haram shareef. Would love to stay again. Thanks a ton!

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Helpful?
Thank Maria S
Makkah, Saudi Arabia
Reviewed 2 days ago NEW

Have stayed at this hotel for the last 5 years and the quality has been going downhill constantly. This year was the worst. Ordered the grilled chicken for room service and it arrived uncooked ! Internet was poor to say the least and the Concierge were unresponsive. Location is important, but the Dar Al Tawhid which is next door will...

Review collected in partnership with Hilton Hotels & Resorts
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Thank navaidh2017
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Navaidh2017, First of all thank you for choosing Makkah Hilton for your stay. We really feel sorry that you were not satisfied with our hotel services. Your feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Therefore we have noted your comments and we will take...

Reviewed 3 days ago NEW

stay at Makkah Hilton for 7 days in second week of march with my family & I am pretty impressed with service of the staff every one from reception / guest relations / house keeping were so nice and helpful. everyday receive courtesy call from guest relations (Ms NORAH / Ms FOUZIA) to check if everything is ok with us...

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Helpful?
Thank Saeed A
Islamabad Capital Territory, Pakistan
Reviewed 3 days ago NEW

It was good experience overall, response on queries were slow, phone was not picked at housekeeping and front office desk. Location is excellent, rooms are comfortable, cleanliness was exquisite. Staff was cooperative.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ahmed B
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Ahmed B, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton.Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Katsina, Nigeria
Reviewed 1 week ago

Good accommodation for the pilgrims with excellent access to the mosque and shops. Very efficient housekeeping and executive lounges staff and porter staff where most accommodating during my stay at the hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank abdulazizm838
Dubai
Reviewed 1 week ago

The room request was missed up and required time to sort out the connecting door request although this was stated in the initial booking request a month prior arrival date. The Restaurant Manager on day one having breakfast was superb looking after the guest. On the second day, another Manager was not even smiling to the guest.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bin Obaid S
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Bin Obaid S, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this... Thank you for your kind understanding...

Doha, Qatar
Reviewed 1 week ago

I would express my cordial thanks to Makkah Hilton mangement for keeping the quality of 5 star hotel in the most crowded place across the world, I am visiting Makkah every month and tried almost all the 5 star hotel aroud Haram but like your hotel (quality & hospitality & cleaning & welcoming & professional and so on) I didn't...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Albakhshwan
Lahore, Pakistan
Reviewed 2 weeks ago

we are very much satisfied and will recommend others as well Jazak Allah .Staff is nice cooperative,Internet can be improved hope you will allow us max discount next time as promised .It is mentioned that I am running Travel business in Pakistan as well

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank muhammadiqball
Ibrahim , General Manager at Makkah Hilton Hotel, responded to this review

Dear Muhammadiqball, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. Thank you for your trust and recommendation. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
Official Description (provided by the hotel)
The spectacular entrance to this grand complex adds opulent style, along with seven panoramic elevators and five elegant restaurants. Main Makkah attractions are on your doorstep including the Kaaba and the ZamZam Well, with other important Islamic holy sites less than five miles away. Find a refreshing range of on-site recreational activities, entertainment, amazing restaurants and business facilities. Located in the center of Makkah, our hotel is close to many holy sites, among which is the largest mosque in the world, the Holy Haram, and the Kaaba, the most sacred place in Islam. Pray amongst the deep Islamic history, or climb the 600 steps up the nearby Mountain of Jabal Al-Nūr to reach the Cave of Hiraa. ... more   less 

Additional Information about Makkah Hilton Hotel

Address: Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: €33 - €738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Hotel 5*
Number of rooms: 694
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Hotels.com, Priceline and Expedia so you can book your Makkah Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Makkah Hilton Hotel Mecca, Saudi Arabia
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#5 Luxury Hotel in Mecca
#12 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Hotel staff and other travellers.
20 questions
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7 months ago
Walsall, England
Cairo, Egypt
9 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from lifts”
 of 5 bubbles Liverdargnies, 3 Mar 2017 | Read review
“Tower 2 and 5, lower rooms on each floor, haram facing give good view but slightly smaller than city facing”
 of 5 bubbles Arusha11, 12 Jan 2017 | Read review
“Haram view”
 of 5 bubbles azuanzahdi, 2 Jan 2017 | Read review
“higher floors have better views of haram but lower floors are better for families”
 of 5 bubbles HusainRayman, 20 Dec 2016 | Read review
“Try to get masjid al haram view.”
 of 5 bubbles Rousseau2004, 29 Nov 2016 | Read review
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