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ZamZam Pullman Makkah

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812 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Manama
Reviewed 3 days ago NEW

My parents had booked the President suite for a week. It is a 2 bedroom suite with dining table for 6 and comfortable lounge area. This suite is big enough to easily sleep 6 adults and could fit in another 2 comfortably! Check in was a breeze (I recommend online check in to speed up the process). All rooms also...

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Helpful?
Thank ozabid
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I went recently with my elderly mother and young son and this was an excellent location. Normally it would have taken five minutes to the haram but because of construction it was about 15 minutes from Our hotel door to the haram. Breakfast buffet was extensive and delicious. Service impeccable.

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Helpful?
1Thank Smera Z
About Hotel's Favourite Review
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mrs. Smera, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive a...

Reviewed 3 days ago NEWvia mobile

I was extremely excited to be staying in this hotel however it soon disappointed me, firstly we requested a triple room but got a triple room with 4 beds in making it crapped. The rooms are very dark and the lighting is awful in the room making them seem dark and depressing. On a plus note bathrooms are nice size....

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Helpful?
Thank Fazy_1
Dammam, Saudi Arabia, Middle East
Reviewed 4 days ago NEW

We stayed at Pullman Zamzam Makkah from 1-4 March 2017 in the Quad Room. We booked through booking.com. While checking-in, the receptionist did not check properly and said that there was no booking causing us panic. On insistence he checked again and confirmed the booking was indeed confirmed. The room was spacious and quite clean. The problematic thing was the...

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Helpful?
Thank IfrahMirza
cbn
Reviewed 4 days ago NEWvia mobile

Located inside the clock tower, only took 5 minutes walking distance to masjid al Haram. The location is strategic. We can finds so many food stalls & branded shops at the lower ground. Bed & pillow were nice. Breakfast was varied, mostly mediteranian & western menu. The staffs were not friendly. I couldnt see a willing to help, especially the...

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Thank gustinfi
Reviewed 4 days ago NEW

everything we needed was catered for exceedingly well. Imam Hossain looked after us very well, also helped look after my 90 year old granmother when she had locked herself out the room. He made sure she was well until i had returned.

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Helpful?
Thank Husnain J
Alkhobar
Reviewed 4 days ago NEW

Being accor member I usually stay in this hotel and find it a very good value of money, nice, clean , close to Harram. It is highly recommended for Umrah travelers . The staff is very attentive, co-operative and food quality is wonderful. The breakfast in Executive lounge was extreme luxury, especially the duty manager Irshad and staff boy Fraung...

Review collected in partnership with Accorhotels.com
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Thank Muhammad T
Riyadh, Saudi Arabia
Reviewed 4 days ago NEW

The service is very great and the employees are very friendly and helpful. Hygiene of rooms can be improved. Everything else is just fine. Room service: 100/100 (polite, generous, and friendly) Check in/out: 95/100 Fast and friendly Buffet: 90/100 Nice variation and delicious food Great experience, sure will be repeated

Review collected in partnership with Accorhotels.com
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Thank HeshamKo
Reviewed 4 days ago NEW

Perfect location.Excellent catering team especially Irshad, Anvar and Faruk. First room had A/C not working. Next day, room upgraded and chaned. Perfect breakfast, very competent team. Dinner, we've seen better. Overall very good stay. it's not our first time

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Thank riadh a
midland
Reviewed 5 days ago NEW

excellent location but the standard is not up to 5 star may be nearer to 4 star although hotel has drop of and pick up point my transport was not allowed in by hotel security to pick us up specially with our luggage at the pick up point although there were lots of staff there but my plea fell in...

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Helpful?
Thank sollylunat

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Amenities

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About the property
  • Wheelchair Access
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  • Non-Smoking Rooms
  • Family Rooms
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  • Air Conditioning
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  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
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  • Banquet Room
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Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: €124 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and ACCOR so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca, Saudi Arabia
Hotel Style:
#9 Luxury Hotel in Mecca
#17 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
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Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kaaba view is amazing but very pricey. I recommend just taking the partial haram view and then switching on the live haram channel ;)”
 of 5 bubbles ozabid, 22 Mar 2017 | Read review
“Perfect location”
 of 5 bubbles IfrahMirza, 21 Mar 2017 | Read review
“view in much higher rooms is not preferable.”
 of 5 bubbles 68Mahmoud-J, 8 Mar 2017 | Read review
“Twin rooms offer two queen beds which is great space for small family. Executive lounge is extreme luxury for breakfast”
 of 5 bubbles zeeshan815, 7 Mar 2017 | Read review
“Room overlooking the Kaaba”
 of 5 bubbles engmohdbatook, 21 Feb 2017 | Read review
5 of 5