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Pullman ZamZam Makkah

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Traveller (477)
Room & Suite (168)
Dining (29)
Ratings and reviews
#12 of 407 Hotels in Mecca
Travellers' Choice2018 Winner
  • Excellent57%
  • Very good21%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
“room boy”(25 reviews)
“room service”(67 reviews)
“executive suite”(9 reviews)
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
5 Star Hotel
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah...
Offers from Pullman ZamZam Makkah
Special Offer: CHEAPEST ONLINE RATES!
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Location and contact
Abraj Al Bait Complex | King Abdel Aziz Endowment, Mecca 21955, Saudi Arabia
Name/address in local language
Hotel website
74.8 km to Taif Airport
11 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,205)
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Traveller rating
504
193
119
65
58
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504
193
119
65
58
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All reviewsroom boyroom serviceexecutive suitekaaba viewexcellent servicedining tableclock toweral haramabraj al bait complexking abdul aziz gateroom cleaningclose proximityhouse keepingexcellent locationspecial thanksroom numberexcellent stay
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1 - 5 of 939 reviews
Reviewed yesterday

Assalamu Alaykum. We stayed at the Pullman during our Umrah trip in Dec 2017 and it was a great experience. Location does not get any better and very convenient to enter the haram, especially for elderly or wheelchair bound (no stairs). We went with my...More

Thank I B
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded yesterday

Dear Mr. Bari, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

My family stayed in the Pullman Zamzam twice over the month of Ramadan. Both times we received professional and speedy check in service despite the crowds. We could see the reception staff were excellent in trying to accomodate the many requests being made by families...More

Thank gentilejaws
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 2 weeks ago

Dear Our Valuable Guest, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments...More

Reviewed 3 days ago via mobile

Since all people come here for pilgrim, thus the hotel is 24/7 crowded plus their services are kind of slow and always busy. Therefore, I do recommend the hotel to make fast and efficient services..!!!More

Thank MaryamA1212
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 2 days ago

Dear Mrs. Maryam, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to...More

Reviewed 3 days ago

We would like to extend our gratitude to Ms. Asma from customer services for the great welcoming message with all the snacks and fresh fruits that were made ready for us in the room, Mr. Waleed Alsharif for his warm welcoming and all the assistance...More

Review collected in partnership with Accorhotels.com
Thank Eng Tariq A
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 2 days ago

Dear Mr. Tariq, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your...More

Reviewed 6 days ago via mobile

Location was great! Everything we needed was at reached: near to Haram Mosque, food at the connected mall, as well as small souq. They were friendly and helpful staffs and clean rooms. My family had a great experience during our stay.More

Thank rsusbandayani
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 5 days ago

Dear Our Valuable Guest, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Hotel Amenities
Room Service
Laundry Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$65 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Mecca
#16 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Mecca
#16 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (477)
Room & Suite (168)
Dining (29)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Far7861
7 May 2018|
AnswerShow all 4 answers
Response from I B | Reviewed this property |
Assalamu Alaykum. Its perfect for the elderly: there is a very easy ramp from the entrance to the Abraj complex which makes it easy for wheelchairs or the elderly who are able to walk. Others have already mentioned the... More
1
Vote
UniqueNR
18 January 2018|
AnswerShow all 6 answers
Response from Kmaksoud | Reviewed this property |
Yes, they do have electric kettle in the room in addition to bottles of water. Tea & coffee as well!
1
Vote
miss s
25 December 2017|
Answer
Response from sadatrashid | Reviewed this property |
Yes cash machine is outside of the hotel, shopping mall level two once out of escalators turn towards escalators nearby and there are cash machines which can be used
1
Vote
Room Tips
"We preffered a room on a higher floor."
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"top floor to see AlKaaba"
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"Best Veiws"
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"You can choose room facing Masjid Haram or city view"
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