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Pullman ZamZam Makkah

Traveller (488)
Room & Suite (168)
Dining (29)
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Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia See on map
Name/address in local language
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
5 Star accommodation
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Offers from Pullman ZamZam Makkah
7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,248)
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All reviewsroom servicekaaba viewthe executive loungeclock towerexcellent servicedining tableal haramabraj al bait complexking abdul aziz gateexcellent locationspecial thankspartial viewduring ramadanshopping mallfood courthouse keepingcleaning staff
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1 - 5 of 972 reviews
Reviewed 2 days ago via mobile

I stayed in Pullman during my Umrah trip in February 2018 aswell as my hajj trip in August 2018. The breakfast and evening meal consisted of a range of items to choose from. The food tasted good and was filling. The rooms are a good...More

Thank Noureen123
Hotel's Favourite
Reviewed 20 July 2018

Assalamu Alaykum. We stayed at the Pullman during our Umrah trip in Dec 2017 and it was a great experience. Location does not get any better and very convenient to enter the haram, especially for elderly or wheelchair bound (no stairs). We went with my...More

Thank I B
Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded 21 July 2018

Dear Mr. Bari, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your...More

Reviewed 3 days ago via mobile

We came early but Mr Waleed at reception accommodated us and provide us with room quickly. Mr. waleed has been very helpful to me He is very professional and look for him whenever you are in pullman makkah. The hotel is good with a straight...More

Thank InnonomI
Reviewed 4 days ago

The stay was nice except we wanted to cancel the last day breakfast because our flight was on 3AM but they didn’t approve the refund but overall was a nice stay and serving for the room people are available for help and the room was...More

Review collected in partnership with Accorhotels.com
Thank Zainab A
Reviewed 4 days ago

I really enjoyed my stay with such wonderful hotel, everything was great and they have very nice and friendly staff. I really like staying there and will be one of the top recommended hotel to my friends

Thank Karam M
View more reviews
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King ...More Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$87 - US$271 (Based on Average Rates for a Standard Room)
Also Known As
Pullman ZamZam Makkah Mecca, Saudi Arabia
Saudi Arabia > Makkah Province > Mecca
Traveller (488)
Room & Suite (168)
Dining (29)
Business Centre & Event Rooms (5)
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Questions & Answers
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7 May 2018|
AnswerShow all 4 answers
Response from I B | Reviewed this property |
Assalamu Alaykum. Its perfect for the elderly: there is a very easy ramp from the entrance to the Abraj complex which makes it easy for wheelchairs or the elderly who are able to walk. Others have already mentioned the... More
18 January 2018|
AnswerShow all 6 answers
Response from Kmaksoud | Reviewed this property |
Yes, they do have electric kettle in the room in addition to bottles of water. Tea & coffee as well!
miss s
25 December 2017|
Response from sadatrashid | Reviewed this property |
Yes cash machine is outside of the hotel, shopping mall level two once out of escalators turn towards escalators nearby and there are cash machines which can be used
Room Tips
"We preffered a room on a higher floor."
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"top floor to see AlKaaba"
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"Best Veiws"
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"You can choose room facing Masjid Haram or city view"
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