We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Makkah

Visit hotel website
Traveller (638)
Room & Suite (150)
Video

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. The hotel includes two restaurants, one meeting room, and one business centre. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only Makkah hotel with a direct entrance through Ajyad Street.
Read more
Property amenities
Free Internet
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
2,066Reviews
669Photos
50Q+A
100Room tips
Traveller rating
  • 1,080
  • 511
  • 239
  • 85
  • 151
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
+5
Checking in was fast and efficient. Rooms are clean and fresh. Had the junior suite with City view ( let’s say the view was of another room, ) there is no view. Junior suite has 2 toilet and one shower . Lounge room has sofa and dining table. Big double bed and plenty of
Read more
Response from AccorMakkah H, Guest Relations Manager at Swissotel Makkah
Responded yesterday
Thank you for choosing to stay at Swissotel Makkah and for giving us such a perfect rating. Glad to know that you enjoyed your stay with us. Looking forward to welcoming you again.
Read more
I visit swissmakka on 2 to 9 and 18 to 21 feburary total nine night breakfast included hotel was outstanding cleaned , big rooms , great hospitality, specially staaf was very humble and helpfull and always smilling, specially it is near to haram i m glad that i chose this hotel
Read more
Response from AccorMakkah H, Guest Relations Manager at Swissotel Makkah
Responded 2 days ago
Thank you for giving us such a perfect rating and recommending our hotel to other travelers. It's our pleasure that you enjoyed our breakfast, rooms, hospitality, and unique location. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again. Regards.
Read more
Excellent hotel. One of the best hotel iv stayed in. Very close to the haram and very convenient. The house keeping service is brilliant. I would like to name specially one house keeper called Sasl whi did our room 524.
Read more
Response from AccorMakkah H, Guest Relations Manager at Swissotel Makkah
Responded 3 days ago
Thank you for choosing to stay at Swissotel Makkah and for giving us such a perfect rating. Glad to know that you enjoyed our unique location which is one of the things that we are really proud of. I'm sure ou staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to your next visit. Regards.
Read more
a friendly family atmosphere. employees are very friendly and keen to serve you and make your stay comfortable. the view to al Kaaba is amazing and very much worth the price. I had a first time stay and as satisfied as I was, this is my second time.
Read more
Review collected in partnership with swissotel.com
Response from AccorMakkah H, Guest Relations Manager at Swissotel Makkah
Responded 6 days ago
Dear Maliha, thank you for choosing to stay at Swissotel Makkah and for sharing your comments about your stay. It is our pleasure to receive positive feedback about our professional staff and unique view. I will share your comments with our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards.
Read more
Booked 4 rooms on floor 3. (304,305,306,307) What a service. Rooms were cleaned daily to a time suitable for us. It was our first visit here. The hotel is inside the mecca tower less than 5 minutes walk straight into haram sharif. Food court and shops are all built internally.
Read more
Response from AccorMakkah H, Guest Relations Manager at Swissotel Makkah
Responded 6 days ago
Dear Umair, Thank you for giving us such a perfect rating and for recommending our hotel to other travelers. Glad to know that you enjoyed our service, room cleanliness, location, and food. Hoping to see you soon again. Regards.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementSwissotel Makkah
Triple Room
View from the room Umrah February 2017
This is the view from level 12
View from room window
PreviousNext
12345630
I think it will not be a big deal, but it's true that their rooms are not that big so having a cot will cut the space. Don't even think about it much, I tell you why. I just got back from Umrah and stayed in this hotel for 5 nights. We have two kids 2 and 6 yr old. When we checked in the room a staff came with a baby cot and was asking if we needed that or had requested for that, but we did not actually. So don't worry about it even before. as your kids are pretty young so better to get youngest in a cot and they will provide you on request Insha'Allah.
1 vote
Show all answers
Ok that's great jazakallah
2 votes
Show all answers
Prices are different depending what you ordering The staff is very good. Ask for managers when you arrive there and ask them to help you with room. They are very accomodating. You will have a good experience
0 votes
How it far from Masjid Al Haram
It is about5 minutes walk from masjid haram .
2 votes
Show all answers
PreviousNext
12345610
"Nice quiet rooms and comfortable beds plus storage space."
"Out Bathroom on 8th Floor was dated and not 5Star. Make sure the Fridge works"
"lower floors will be easier to access as they have more lifts for those in contrast to the top floors."
"would definitely recommend this but if you need more space then book their bigger suites that could cost you even more."
"Higher floors have less A/C unit noise"
PreviousNext
12345620
PRICE RANGE
US$113 - US$288 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
1487
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing