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Makkah Clock Royal Tower, A Fairmont Hotel

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Traveller (1340)
Room & Suite (496)
Traveller (1340)
Room & Suite (496)
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King Abdul Aziz Endowment, Abraj Al Bait Complex P. O. Box 762, Mecca 21955 Saudi Arabia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,359)
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All reviews prayer room kaaba view shopping mall the ground floor excellent hotel in room dining holy city prayer times food court masjid al haram room service is house keeping umrah trip makkah lift luxury complex
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1 - 5 of 1,483 reviews
Reviewed 3 days ago

average i would say from both food and services quality, from the other hand i found that the cleanliness is excellent the location was perfect as well, but the hotel must consider the capacity of the elevators alongside its food quality was disappointing

Review collected in partnership with fairmont.com
Thank Road00089381934
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 3 days ago

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. we look forward to your next visit

Hotel's Favourite
Reviewed 9 October 2018

In terms of 5 star properties in Makkah I have been to this is one of the better ones. The service in the part of the hotel I was in was excellent, and the Fairmont Gold rooms are recommended. There are two limitations, first the...More

Thank Richard T
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 5 weeks ago

Thank you for taking the time to review your stay with us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. All your comments are essential to educating our staff about good and bad service. We...More

Reviewed 4 days ago via mobile

Though the property is located at an ideal location near Kaaba with good building and shopping area on lower few levels but the level of service was worst than horrible. You call guest service and then forget and they would never turn up. Reason given...More

Thank Naveed K
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 3 days ago

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

Reviewed 1 week ago

Double Payment made the stay horrible. I'm not sure why I've been forced to do double payments. Staff should be enlightened about the payment details and payment shouldn't be restricted to credit card only.

Review collected in partnership with fairmont.com
Thank Culture23892806469
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 1 week ago

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. we look forward to your next visit

Reviewed 1 week ago

Excellent Hotel, everything was just perfect the check-in the type of room and the view it was ka3bah view without asking for that. clean and big room very comfortable. only one thing too much cold the AC. otherwise it was really nice to stay in...More

Thank suadabdulhay
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 1 week ago

Thank you for taking the time to review your stay with us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

View more reviews
About
Description
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. More Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
945
Price range
US$131 - US$311 (Based on Average Rates for a Standard Room)
Also Known As
Makkah Clock Royal Tower, A Fairmont Hotel Mecca, Saudi Arabia
Location
Saudi Arabia > Makkah Province > Mecca
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
945
Price range
US$131 - US$311 (Based on Average Rates for a Standard Room)
Also Known As
Makkah Clock Royal Tower, A Fairmont Hotel Mecca, Saudi Arabia
Location
Saudi Arabia > Makkah Province > Mecca
Photos
Traveller (1,340)
Room & Suite (496)
Dining (54)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
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Questions & Answers
Ask a question
766aminak
10 November 2018|
AnswerShow all 2 answers
Response from Naveed K | Reviewed this property |
Simply ask your agent to provide you the reservation confirmation number issued to him by the hotel against your booking. I did the same.
0
Votes
766aminak
5 November 2018|
AnswerShow all 6 answers
Response from dickmanm2016 | Reviewed this property |
As far as I remember they provide kettle as well as tea and coffee on the room. Thanks Dickman
1
Vote
Javed I
19 July 2018|
AnswerShow all 3 answers
Response from Ayesha S | Reviewed this property |
Fairmont has adjoining rooms with a kitchenette . Check the prices on line . Or call . They vary according to the season
1
Vote
Room Tips
"I like suits more than room big and has 2 bathrooms."
suadabdulhay
1 week ago
Read review
"Visit the viewing terrace on M4."
HarryW66
30 Aug 2018
Read review
"Haram view and a high floor"
DrHameed
3 May 2018
Read review
"You can get a bird's eye view of the Kaaba if you go to the floor that has the masjid."
nighats2015
25 Apr 2018
Read review
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