We had another booking with a different hotel which unfortunately cancelled so we stayed at Hawa as a second choice. It's on a very busy road above a souq so we had to sleep with ear plugs. Our sink was leaking all over the floor and when we asked for a towel to mop it up reception didn't have any. Breakfast was a bit confusing - we got it delivered to our room the first day then the second day it didn't arrive and then we received a phonecall saying itd arrive in 30 mins but we had to check our before then. They were apologetic but I'm not really sure what happened. I think mainly there was a communication barrier as we don't speak Arabic and the reception didn't speak English. Overall this.place is cheap and central and the WiFi is good, so if that's all you're after it's not a bad option.…
My experience was excellent here, no complaints. I paid 22JD per night, room was clean, wifi good, excellent and friendly reception staff, perfect location right in the heart of downtown, free cold water and hot tea self-service at reception. I recommend this hotel for this price and will come back again.
The hotel is right in downtown, couldn't ask for a better location. Room was big and clean overlooking on the main street, super cool! Who really made the difference was Hassan, one of the owners, a sweet and nice man always happy to help. I can recommend this hotel to all travellers within a budget looking for a special place in a fantastic location! Thank you Hassan!!
Good location for a downtown hotel. Strong wifi. Room was clean and a lot nicer than the outside of the hotel would indicate. Desk person who had lived in Paris for a long time was delightful and so helpful. He spoke perfect English and gave great directions. Tea available. The bathroom was grubby. Sink leaked all over the floor. Toilet was broken. Breakfast was so-so.
A very courteous, service oriented, ideally located location, this hotel extends it hand to help guests. Wanting primarily a place to stay overnight and store baggage, this hotel was perfect. Although centrally located on a major street, I did not hear any traffic noise in the room. The manager was helpful in organizing tours of Jordan, he provided information on where to eat and shop around the hotel, and was helpful in many ways. The rooms were clean, well maintained, and the breakfast ample. The manager permitted me to return to the hotel and stay without a charge when I returned to Amman and was waiting for my late evening flight. The hotel provide a perfect introduction to the hospitality of Jordan
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