The staff is top notch and very helpful and friendly. The hotel has recently undergone an extensive remodel and the rooms are very nice. I enjoyed my stay here. Basil at the front desk always made sure I had a pleasant day.
Stayed for 2 nights, this hotel is in a good location with bakery, restaurants, grocery store and mall very near. The rooms were good size and clean. Hot water was intermittent. But the breakfast was with very little choice. Also we had dinner in the evening which was not at all good. The wifi was ok. Overall average experience.
Spent a total of 4 nights here - two at the beginning and two at the end of our tour. Both times we were given the same room. The rooms are spacious and the hotel is in a safe area with lots a shops and easy access to the airport. It is also easy to get an Uber to all the tourist sightseeing spots. As others have mentioned the bathroom showers aren’t well designed resulting in wet and dangerously slippery floors. Also it doesn’t appear that the cleaning a staff have access to a vacuum so the carpets aren’t very clean and should be removed. The rest of the room is very clean with comfortable bedding, a safe box and mini-fridge. The breakfast is included but the quality appears to vary depending on how many guest are at the hotel. Sometimes it is plate service and other times it is a buffet. Plate service can be very slow (45 minutes at least). The hotel lobby was being renovated while we were there. Hopefully they will make it a bit more welcoming. Hot water was intermittent during our stay. When we asked about the lack of hot water we were told it would be available tomorrow. It was available the next day as promised but it was inconvenient when it wasn’t available. WiFi was also intermittent but that may be caused by the renovation. Italian restaurant in the lobby was fantastic. If you get a good price this hotel is an okay option. If not, then look elsewhere.…
Simple hotel. Don't take the emergency corridor, it has to be cleaned as quit dirty. Take care when taking a shower as the floor is slippery. Bathroom very smelly at night. Not to be recommended unless the management does a good cleaning and revamping of their place. Even for 2 nights in Aman I think you could find better place. We were in a group (30 people) and some of us requested rooms without carpets.
First off I have to say that we were on a very inexpensive tour. All I expected was clean and safe. Felt safe, not clean. Carpet was so dirty looking I didn't want to take my shoes off, Bathroom was OK. Bed OK. Breakfast was fair. Room dark with lightbulbs unable to be changed til next day. No hangers in closet. Just not keot up well.