The hotel staff is friendly and will assist you with any information or support they have available. The location is central in the city for easy of movement. The rooms are clean, spacious and comfortable, BUT the walls are quite thin. You can easily hear the people in rooms around you. The hotel does NOT have wash/face towels, you must have or purchase your own. Also, the smell of cigarette smoke is prevalent throughout the hotel even in the non-smoking rooms. Breakfast served is more a local type with breads, cheeses, fruit, a deli type meat and coffee, tea and limited juices. I rate it as highly as I do because of my opinion of the staff, cleanliness, size of the rooms, comfort and location.
We stayed here for 4 nights when visiting Amman and enjoyed our stay. The hotel is quiet and we found the room suite comfortable for a family of 3 adults. The beds were comfortable, good shower. The breakfast was outstandingly good. The staff were very nice. The only problem we had was that we found the rooms hot even with the heating switched off. It was about 19C during the day, colder 10C at night. I had thought the hotel had a/c but this was not switched on while we were there, only the heat and we were told to open our windows. Unfortunately this meant we could here the nearby very busy road. I think the hotel management should take guests requests into account and if they advertise a/c rooms, that should be in the guests control.
Decent looked hotel with spacious room. Price generally affordable and reasonable. Although the room's interior a little bit old style and some part got a little bit stain but not really a big deal. 30-45 mins walk to the rainbow street, advise to take a taxi to the city centre.
Great, comfortable room with nice, hot shower and king size bed. Breakfast was very tasty and fresh. Staff is super accomodating and helpful. They helped us make phone calls (the airline lost my bag) and even ordered a pizza for us when we arrived super late at night. Such friendly people--really some of the kindest I've met in all my travels.
Spacious room with Sitting room/kitchenette area and large bedroom with king size bed. We booked two adjoining rooms and it worked out very nicely for our family. The space was very nice and comfortable. Bathroom was a good size and had good water pressure as well as plenty of hot water. Location is walking distance to a mall for dining and shopping or a quick taxi/Uber ride to the Roman theatre and other historic sites. Reception was very welcoming and helpful with advise about the area and they arranged a car to pick us up from the airport which was very much appreciated as the driver met us with a sign and made it all very easy. Great service all around and a nice place to stay.
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