One of the excellent hotel in terms of service and cleanliness, good service and types of food, a hotel that really deserves a visit and stay without exaggeration Special thanks for Mr. OSAMA AL BANNA from HK for his kind service that he provide during our quarantine for our rooms 1508 + 1509 +1503 +1502
I am sending this feedback to express my sincere gratitude and appreciation for the exceeding standards service I experienced at The Regency Palace Hotel during my quarantine. I arrived on 23rd, since the moment I arrived to Amman, I was pleasantly impressed by the excellent service provided by each one whether at the airport, the military officers and hotel employees. This emails serves as my sincere gratitude for the service provided by the hotel employees and especially Mr. Nidal Biltaji - Duty Manager , Mr. Murad Ghanem - Restaurant Manager, Mr. Sultan - Chef, and Mr. Haytham Al Adam - Captain , in addition to all reception employees and assistants who were always attentive to answer our inquiries or requests. I would like as well to thank Dr. Mohammad Al Sharif from Ministry of Health and Major Tareq Sawalha from Jordan Armed Forces. The amount of care and help provided by them made us feel like we are at home and made this experience interesting and tolerable. Thank you again for everyone in The Regency Palace Hotel who was part of this great work, it makes us feel proud that our beloved country Jordan is way ahead of other countries in the way they are handling this pandemic. May Allah (SWT) bless Jordan and its people, and inshAllah we will pass this stage peacefully with the collaborative efforts of everyone who can be part of giving the service. Batool Alasker…
from the pictures it looked great but my gosh they don’t even have airconditioner. it’s hot every night. we have to open the windows and listen to traffic!!! it has seen its days!!!! terrible!!! bathroom so outdated! Room is dark at night. rug looks dirty. Pros, staff are friendly and the food served at the mezzanine is good. Aside from that we did not have a comfortable stay.
This place is bit hyped. I really fell for it and booked for 4 nights. It's seriously not worth the price. I mean u can actually get a real 5 star Hotel with this price. I think it was 5 star 10 years back, I am telling this because it's totally outdated.
Very well arranged hotel in amman. Nice location and a big hotel. We went a official function. Thay have done awesome way. Hall is supperd. Nice decorations with wwooden stratues. Good lighting system. Dinner was really delicious. Staff was so friendly and did the best service as they can. There mojito made well. Team work hard to entertain us. Think they succeed
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