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Grand Hyatt Amman

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#5 of 146 Hotels in Amman
Certificate of Excellence
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Grand Hyatt Amman
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946 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Colombo, Sri Lanka
Reviewed 4 days ago NEWvia mobile

Comfortable and spacious rooms... very clean... nice view... I loved the Gym ( open 24 hours) .... breakfast was really good with a good spread... Good in house restaurants .... Bit expensive but worth the money....

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Helpful?
Thank Ushaan
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Ushhan, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your Hyatt experience. We are delighted to hear that you have enjoyed your stay with us. We work hard to maintain the highest guests' satisfaction; we are glad to know we were able to meet your expectations. Thank you and we hope that we...

Canberra, Australia
Reviewed 5 days ago NEWvia mobile

A nice property, spacious rooms and in a fairly good location. Rooms are ageing, need some refurbishment to bring them up to current standards. Housekeeping ok but inconsistent - replenished water etc some evenings and not others. Excellent amenities using Dead Sea minerals - really good. 32North restaurant really struggles with service. Breakfast was a reasonable selection, but no chef...

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Helpful?
Thank njsmjs
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear njsmjs, Warm greetings from Grand Hyatt Amman! Thank your for taking the time to post a review on our TripAdvisor page. We were somehow disappointed to learn that a few points left you unsatisfied. Our goal is to deliver a high- level quality of hospitality for every guest on every stay. Your feedback is highly appreciated and well received....

San Jose, CA USA
Reviewed 6 days ago NEW

On my first time in the region, I really didn't know what to expect. It all started at the Airport, when my pickup didn't show. Then when he showed, he didn't know where the hotel was. Not his fault, but you can see my trip didn't start off well. Fast forward to the Grand Hyatt. I felt welcomed. I felt...

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Helpful?
Thank FBIAgent
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear FBIAgent, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share feedback about your recent stay at Grand Hyatt Amman. Please accept our apologies for your experience with the airport pick-up. Please rest assured that your feedback was shared with our management team and it was a misstep that won't happen again. Every guest is...

United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brandoncW1975KW
Tucson, Arizona
Reviewed 1 week ago

i traveled to Amman for business and stayed at the hotel for a week. Overall, this was a great hotel. I enjoy the breakfast buffet. The workout room was never too busy, and the pool was delightful. The staff throughout the hotel were always gracious and helpful. I traveled as a single woman, and felt safe throughout my stay (...

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Helpful?
Thank terry3124
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear terry3124, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your Hyatt experience. We are delighted to hear that you have enjoyed your stay with us. We work hard to maintain the highest guests' satisfaction; we are glad to know we were able to meet your expectations. Every guest is important to us and...

Reviewed 1 week ago

more than the hotel I think the folks working here are really very good. During my stay I met awesome people like Zaid , Ahmad, Baha and a awesome talented chef -Anas ( just 20-21 years old who made an awesome salmon ( in LIncontro) Remember if an Indian guy says food is good then its good :)

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Helpful?
Thank shasank P
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear shasank P, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to let us know about your experience at Grand Hyatt Amman. We're delighted to hear about your experience and how you enjoyed the food, it is a great pleasure to be sharing your comments with us. Your compliments of our staff will be passed on...

Reviewed 1 week ago via mobile

I stayed in the Hyatt for a business meeting. The Grand Hyatt is my usual destination and preferred hotel when travelling to Amman. This time one could feel there was something different. The breakfast menu did lack many items that were usually there on previous occasions. The variety of cheeses and cold cuts. The selection of vegetables, the piece of...

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Helpful?
Thank Saad H
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Saad H, Warm greetings from Grand Hyatt Amman! Thank you very much for your candid review of your recent stay at our hotel. Please rest assured that your feedback was shared with our management team and we have taken action. We strive to deliver consistent service, and that we fell short during your stay is not something we take...

Amman Governorate, Jordan
Reviewed 2 weeks ago

Outstanding customer care and guest relations from the manager Mr Harun Darsun and his whole team at this excellent hotel. First class security, comfort and care. Nothing is too much trouble for anyone at this hotel. No need to ever leave the premises, every business need is catered for. Thank you team Hyatt for making each business trip I have...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lorraine700
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear lorraine700, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your Hyatt experience. It is always a pleasure having you with us! We are delighted to hear that you have enjoyed your stay with us. Our goal is to deliver a high- level quality of hospitality for every guest on every stay. Thank you...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank aydino654
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Amman, Jordan
Reviewed 2 weeks ago

My wife and I were delighted by the sushi buffet dinner on February 1 at 32 North. Wonderful food and atmosphere and service at a great price. We'll be back. The Grand Hyatt is such a great hotel, and not just for visitors -- even for people who live here.

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Helpful?
Thank lopez151
CelineZananiri, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear lopez151, Warm greetings from Grand Hyatt Amman! Thank you for taking the time to share your Hyatt experience. We're delighted to hear about your experience and how you enjoyed our Sushi Satay Night, it is a great pleasure to be sharing your comments with us. Your feedback is highly appreciated and well received. Thank you for recommending us. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Amman is the preferred address for the discerning business traveler and leisure travelers visiting Amman. The hotel is conveniently located in the heart of Amman's business and diplomatic district, with an invaluable link to the Trade, Exhibition and Conference Centre, and just 30 minutes from Queen Alia International Airport. Grand Hyatt Amman is also within easy access of Amman's exclusive shopping areas and is the ideal base from which to discover Jordan’s numerous attractions. Grand Hyatt Amman offers 311 elegant guestrooms, including 16 suites and Hyatt's exclusive Grand Club® accommodation. The hotel's spacious rooms offer everything from high-speed Internet connectivity to heavenly feather duvets, while the suites are a haven of exceptional luxury and modernity, accented by an Arabesque style. Grand Hyatt Amman also provides 50 luxury residential apartments for the long-staying guest. Housed in the Hyatt Tower, the apartments are linked to the hotel by a walkway. Promising the ultimate in indulgence, comfort and a home-away-from-home experience, the hotel spares no effort to ensure that every guest’s needs and expectations are met and exceeded, and that their stay is exquisite, relaxing and memorable. ... more   less 

Additional Information about Grand Hyatt Amman

Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: €149 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Amman 5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hyatt Hotels Corporation, Agoda and Hotels.com so you can book your Grand Hyatt Amman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt
Hotel Style:
#3 Romantic Hotel in Amman
#5 Luxury Hotel in Amman
#5 Spa Hotel in Amman
#7 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Amman staff and other travellers.
3 questions
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Questions? Get answers from Grand Hyatt Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing the street”
 of 5 bubbles , 11 Feb 2017 | Read review
“High floor rooms may avoid road noise. Choose a Club room/suite for extra comfort and great lounge facility.”
 of 5 bubbles Traveller,regularly, 17 Jan 2017 | Read review
“Club lounge rooms are worth it”
 of 5 bubbles Saniuna, 13 Dec 2016 | Read review
“Floor one with the terrace”
 of 5 bubbles JaneX7536ZR, 4 Dec 2016 | Read review
“Lifts are extremely efficient. So it does not matter which floor you choose.”
 of 5 bubbles balkrishen, 2 Dec 2016 | Read review
5 of 5