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Sheraton Amman Al Nabil Hotel

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#12 of 142 Hotels in Amman
Certificate of Excellence
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Sheraton Amman Al Nabil Hotel
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488 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Khartoum
Reviewed 3 days ago NEW

Wonderful, Excellent service, Delicious Restaurant, Clean rooms, Helpful staff, The best receptionists, Good Location, Safe hotel, Small size T.V, Big rooms Nice decoration, Need to repeat the stay on it again

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Helpful?
Thank Rashoom R
Paris, France
Reviewed 1 week ago via mobile

The location of the hotel is ok for a business trip along with the breakfast which offers enough variety to satisfy mostly all the needs but the service is really bad. Rami (to mention one of those horrible service providers) from the checkin was unfriendly, when I paid my room he provided the deposit in a printed white letter as...

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Helpful?
1Thank Badredin B
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Badredin B, Thank you for your time spent in writing about your experience with us on the Trip Advisor. On behalf of Rami I would like to extend our apologies for the unpleasant experience you had upon your arrival. And I would like to assure you that corrective actions has been taken to this regard. On a positive note,...

Riyadh, Saudi Arabia
Reviewed 2 weeks ago via mobile

I enjoyed staying at Sheraton. It was only one day for an event attendance but i really enjoyed the food and service. Staff is welcoming and professional. I just feel that it needs some renovation....

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Helpful?
Thank rawad z
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear rawad z, Thank you for your short but nice review posted on Trip Advisor. We are happy to read that your stay with us was enjoyable same as for our food and services provided. Please come back again, we are waiting for you. Best Regards, Muna Samawi Director of Guest Services

Salvador, BA
Reviewed 2 weeks ago via mobile

Our one night at Sheraton Amman was perfect. Friendly staff, excellent breakfast buffet and a comfort room. Impressive lobby and nice restaurant options inside the hotel. Bathrooms could be renovated...

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Helpful?
Thank Carlos B
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Carlos B, Than you for your excellent review posted on Trip Advisor. We are thrilled to read such a positive feedback like yours. All of us are waiting for your next stay with us, hopefully soon. Best Regards. Muna Samawi Director of Guest Services

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

It's a Sheraton So it is what you would expect Great service English plugs Best breakfast options ever experienced Clean and comfortable Seems where a lot of business is done judging by business breakfasts

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Helpful?
Thank mnasrudin
Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

We had a 3 day visit here visiting colleagues in one of Amman's hospitals. The room was very clean and comfortable and well equipped. The internet worked. We ate in 2 restaurants. In the Spice Garden we had the breakfast buffet which was extensive covering western and Jordanian items. Service was excellent and the food was of good quality. We...

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Helpful?
1Thank Quentin C
Los Angeles, California
Reviewed 3 weeks ago via mobile

I believe this hotel is the best in Amman. Huge lobby, multiple restaurants, nice comfy clean rooms, great selection of breakfast, shops, lounges, etc. But the main thing I enjoyed the most is the Gym and Pool. The Gym is more than a world class. It's a huge Gym with all modern new equipments. There are two pools. One outdoor...

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Helpful?
Thank T5015DFel
Jordan
Reviewed 4 weeks ago via mobile

In this month I stayed in sheraton Amman for 4 nights in separate momentum this hotel never stop to amaze me by the new renovation of the health club and indoor swimming pool , the added amenities to the room and the nice attendive staff . I am sorry cause I can not mention them all. I never forget khalid...

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Helpful?
Thank majdi s
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Majdi S, Thank you for your loyalty and for your precious time spent in writing your amazing review about our hotel on Tripadvisor. We are extremely happy to read such a beautiful feedback like yours and we are glad to know that our renovated Health Club have exceeded your expectations and I can assure you that none of the...

Kuwait
Reviewed 4 weeks ago

Despite the fact that the rooms were a little out dated and need renovating, the hotel was wonderful. The rooms were clean, staff was friendly, and the services were great. Food selection was good and the only issue I had was the fact that the staff did not communicate well with one another.

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Helpful?
Thank Ali_Al-Ghanim
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Ali_Al-Ghanim, Thank you for your kind review posted on Tripadvisor. We are glad to read that our product and services provided were to your liking and satisfaction. Concerning to your comment about the few staff who did not communicate well with one another, this will be addressed with the concerned immediately. We hope to see you again at our...

Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

Came on business for 2 nights and as before the hotel is very welcoming. Its a friendly venue with good restaurants and friendly helpful staff. Olga in the bar is professional and very helpful thanks.

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Helpful?
Thank Jonnytwosocks
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Jonnytwosocks, Thank you so much for your good review posted on TripAdvisor. Olga and us are very thankful for your positive feedback about your professional services provided. Until your next stay with us, please accept our best regards. Thanks again, Muna Samawi Director of Guest Services

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Spice Garden
Spice Garden
Cuisines: Asian, Thai
EVOO
EVOO
Cuisines: Italian, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Jordan's capital, the Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away. ... more   less 

Additional Information about Sheraton Amman Al Nabil Hotel

Address: 5th Circle, Amman 11184, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: €189 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Amman Al Nabil Hotel 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Sheraton Amman Al Nabil Hotel And Towers
Amman Sheraton
Hotel Style:
#5 Business Hotel in Amman
#9 Romantic Hotel in Amman
#11 Luxury Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Amman Al Nabil Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Amman Al Nabil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free high speed internet when you stay in their suite”
 of 5 bubbles Ali_Al-Ghanim, 9 Nov 2016 | Read review
“Go to see Petra and the Dead sea.”
 of 5 bubbles manutd65, 15 Oct 2016 | Read review
“get a club room, it is on higher floors and the view is great”
 of 5 bubbles 279mohannad, 23 Aug 2016 | Read review
“Premium or Club rooms are your best bet.”
 of 5 bubbles HusamJayyusi, 21 Aug 2016 | Read review
“The hotel is good service”
 of 5 bubbles brindabons, 16 Aug 2016 | Read review
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