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Alma Hotel & Lounge

Traveller (90)
Room & Suite (79)
Dining (35)
About
Location
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Value
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Restaurant
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
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Air Conditioning
Family Rooms
Minibar
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279Reviews
200Photos
3Q+A
48Room tips
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Popular mentions
The staff could not do enough for us The food was exceptional In the perfect position Rooms had authentic 1920s feel with all modern amenities nesspresso machine et all. And stunning gardens with heaters so dinner could be served out side in winter. Only criticism was the rooms
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Response from Marion A, Manager at Alma Hotel & Lounge
Responded 3 weeks ago
Dear Tracyleans, Thank you for choosing our hotel, and for taking the time to write a review! Thank you for your comment about the employees, this is the best award for us, our staff members take their roles very seriously and try, every day, to provide the best quality customer service. We are so glad to hear that you enjoyed your accommodations.Our hotel aims is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Our restaurant Chef Julien Sebbag, is embracing the Israeli cooking culture with a touch of French taste and style, and we are all truly happy that you get to experimented it, and enjoyed it! I took good note of your comments, regarding the light in the room, and we will definitely work on it. It is extremely valuable to us, as our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We look forward to welcoming you back to our hotel in the future. Best Regards, Marion
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Located in the vibrant heart of the city. Historic fully renovated building. Only 14 rooms; each room is different with authentic turkish carpets and antic furniture. Rooftop with a view; shady garden(picture) where we got a huge and tasty breakfast. Friendly staff.
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Response from Marion A, Front Office Manager at Alma Hotel & Lounge
Responded 13 Nov 2018
Dear A830CB Henry, Thank you for your feedback. I am really happy to see that you enjoyed from the hotel. Like you mentioned we are are in the heart of the White City, and our neighborhood has so munch to offer. All our rooms & suites have a different design and each one of them has his own history, from all the travelings that Alma bring back with her. Our Chef is working every day to bring new flavors and unique food experiences in our restaurant "le Jardin de l'Alma", and we are so delighted that you appreciated. All my team and I are really hoping to welcoming back really soon. Best Regards, Marion
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I stayed at Alma for four nights and started each morning with a cold shower! The staff did not seem to care that the water never warmed up, no matter how long I ran the shower. While the location is great, my key card didn't always work and it was loud, with garbage trucks
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Response from Marion A, Manager at Alma Hotel & Lounge
Responded 24 Oct 2018
Dear LHB814, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. Regarding the water, indeed a problem of hot water on the fitting of the bath of your executive suite was well detected. We of course took care of it. As we were fully booked unfortunately we were not able to allocate you on another room. The Alma is under new ownership since January 2018, we are working daily on updated the structure of the hotel, as we plane to change all the windows and to modify all the key card system, to ensure does not occur again. Regarding the breakfast I understand that waiting 15 minutes to be served is not acceptable. I shared this information with the F&B manager, and she already made some changes to improve the service and make sure it will not happen again. We will be so pleased to have the opportunity to welcoming you back at The Alma Hotel & Lounge, and have the chance to offer you the service you deserve. Please do not hesitate to reach me directly at fdmanager@almahotel.co.il, if you would need anything else. Best Regards, Marion
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I’ve stayed in numerous boutique hotels in Tel Aviv, and The Alma was by far the worst I’ve encountered - in Israel or abroad. The hotel lobby was dark and smelled musty. The inefficient clerk booked us for the wrong day – and rather than graciously correcting the mistake when
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Response from Marion A, Front Office Manager at Alma Hotel & Lounge
Responded 9 Oct 2018
Dear Steven, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again for bringing the Reception agent issue to our attention. As I verified, she send you the confirmation letter on the same day as you made the reservation. The arrival date and the departure date appear on the confirmation, I apologize for the misunderstanding with the dates, and I am genuinely sorry that the situation was not handling in a better way; the wellness of our guests is always our top priority. As discussed with my team I will make sure that it will not happen again. Concerning the room, as we were fully booked unfortunately we was not able to allocate you on the higher floor. Regarding the breakfast, as the restaurant is Kosher that why we were close on Saturday. As the hotel is under new ownership since January 2018, we are trying to find some solutions for our guests for getting breakfast at the hotel during Shabbat. We will be so pleased to have the opportunity to welcoming you back at The Alma Hotel & Lounge, and have the chance to offer you the service you deserve. Please do not hesitate to reach me directly at fdmanager@almahotel.co.il, if you would need anything else. Best Regards Marion
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Nicely decorated, nice crew, great location The rooms are spacious (executive) and the facilities are excellent. Located in the center of Rothchild Avenue, the pumping heart of Tel Aviv nightlife. Good restaurants and bars within walk distance. A place to come back !
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Response from Marion A, Manager at Alma Hotel & Lounge
Responded 15 Jul 2018
Dear Olivetiron, Thank you so much for your feedback, it is really important to us.I am really glad to hear that your enjoyed your stay.If you need anything else do not hesitate to contact me directly:fdmanager@almahotel.co.il. I really hope to welcoming you back really soon at The Alma Hotel & Lounge. Best Regards, Marion
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All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorAlma Hotel & Lounge
The Studio Suite at the Alma Hotel & Lounge
beautiful room
Professional photo exclusively commissioned by TripAdvisorAlma Hotel & Lounge
The Studio Suite at the Alma Hotel & Lounge
The bed is good
Meier Tower on Rothschild Av. from the Hotel entrance.
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12345616
does hotel have a swimming pool?
our hotel does not have a pool - we are located in a small , preserved building , with just the hotel and a restaurant.
1 vote
Show all answers
Does the hotel have assigned parking?
Dear Eexplorer-p , Although we don't have our own parking lot - we do enjoy the cooperation of a near-by parking lot , on Yavne 11 , which is just a short walk away. The rate is 65 shekels for 24 hours( in and out as much as needed). If you don't intend to move your car in and out - they offer even cheaper rates.
0 votes
שלום. רציתי לדעת אם ניתן להתארח עם כלבה
ערב טוב, לצערנו מדיניות המלון איננה מאפשרת לינה עם בעלי חיים בחדרי האירוח.
0 votes
"Ask for « Alma » executive room"
"Do NOT go to this hotel. Had to go to another hotel for breakfast. If you are stuck there, beds were comfortable and decent bathrooms."
"stay somewhere else"
"Rooms are noisy since the doors are old and let the noise right in"
"do not stay on the grounder floor - the higher the better."
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12345610
PRICE RANGE
US$168 - US$404 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel Aviv
NUMBER OF ROOMS
15
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