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All reviewsindoor poolmarriott pointsthe executive loungedirect access to the beachbit datedgreat location on the beachgordon beachbreakfast buffetbeach viewsmall balconymediterranean searooms are nicebusiness loungeisraelpromenadejaffabalconies
I stayed here for a few days on a business trip. The hotel is not as nice as what I have come to expect from the Renaissance. The wallpaper was bubbled on the walls and the room service was not good. The hotel has a...More
1 Thank BeaglesLocos
Response from Renaissance T, Front Office Manager at Renaissance Tel Aviv HotelResponded 23 January 2018
Thank you for sharing your valuable feedback with.
Providing the highest level of hospitality is our number one priority and we regret to read that we fell short of meeting your expectations.
Your comments have been forwarded to the respective departments. We are...More
This property is certainly showing some signs of old age, and would benefit from a thorough renovation.
That said, you cannot beat a balcony overlooking the Mediterranean which most rooms in this hotel have. Access to the beach and the walking trails is spectacular. The...More
1 Thank jasamuels
Response from Renaissance T, Front Office Manager at Renaissance Tel Aviv HotelResponded 20 January 2018
Thank you for sharing your valuable feedback. We pride to provide superior customer service and are delighted to hear that we were able to meet your expectations.
We are glad to inform you that we are in the process of updating and renovating...More
The place is run down, I was in the executive floor and the walls were peeling. I did have the highly recommended breakfast and I found it just ok. I have been to other Renaissance properties and they are way better than this one. I...More
1 Thank pranjals
Response from Renaissance T, Front Office Manager at Renaissance Tel Aviv HotelResponded 18 January 2018
Thank you for sharing your feedback with us.
We strive to provide the highest level of hospitality and we sincerely regret for falling short of meeting your expectations.
Your feedback is important to us in order to ensure improvement in guest satisfaction.
This hotel is right on the beach, but that is the only compliment that I have about this hotel. The rooms are mediocre, and you can hear other room occupants thorough the night.
My biggest complaint is the poor service. It is not anywhere close...More
1 Thank Jason S
Response from Renaissance T, Front Office Manager at Renaissance Tel Aviv HotelResponded 10 January 2018
Dear Jason S,
Thank you for sharing your feedback with us. We strive to provide the highest level of service and are deeply concerned to hear the issues that you incurred during your stay. Your feedback is important to us and please be rest assured...More
Stayed at the Renaissance for 8 nights. Room was overall ok. Rooms are not sound protected - you can easily hear your neighbor talking in the room next door. Service in the restaurants and room service were nothing but poor. No food could be served...More
Response from Renaissance T, Front Office Manager at Renaissance Tel Aviv HotelResponded 9 January 2018
Thank you for taking the time to review your stay with us.
We strive to provide the highest level of service and it is unfortunate to hear that we
Have fallen below your expectations .
Your feedback is important to us and we...More