The staff was unhelpful. We always had to call the reception multiple people times to get anything sent to the room. We have the room with a jacuzzi. The porch door was way too heavy. The gym looked disgusting. The bathroom door was broken. The lighting in the room was terrible, it was always way too dark and the porch does not allow sunlight in. On the plus, The breakfast was great! , the view from our terrible was very picturesque All in all, the hotel is not worth its price. And the hotel workers did not seem to care for any of our complaints.
Just to say this hotel is a real 5 stars Hotel All the people who work in ,are marvelous!!! We recommend it strongly It was our first reservation in this hotel. And we are sure we will comeback soon Alone or with your family you have to go there!
The hotel is part of old building, the rooms are renovated but everywhere arround you feel the age. The rooms are small then expected. There is no parking at hotel and you need to pay extra 30$ for city parking each time you move the car. There better hotels with parking in Tel-Aviv
Very good location for this newer hotel in Tel Aviv. Works fine if you are in the millennial set but not older. Glitzy hotel with fancy music in lobby and avant-garde decor; LCD screen displaying electronic mirages on the ceiling of the elevator. They tried hard with plentiful refreshments, desserts, champagne, and spiked punch in the lobby, and cakes in the room. And the view of the sea was quite good. But the front desk spent too much time introverted into their iPads to pay attention to customers who simply wanted to check in, and it took almost 30 minutes to check in. The elevators were fast but the parking lot, while next door, was a challenge to drive to around multiple one-way streets. The price was reasonable for Tel Aviv but the hotel was quite different from how it appeared on line, Don't stay there unless you are less than 30 years of age.…
Staff does not listen and is rude Reception Manager Naoumi pulls an employee out of a conversation with guests on his shirt without saying a word. Unbelievable. Receptionist asks same question 3 times. Does not listen to answers. Bellboy does not find luggage. Returns after 3 minutes, asks guests to follow him and pick luggage themselves. Cleaner with a pile of toilet paper rolls squeezes himself into the bath room pushing guest aside Hotel is very loud. Music everywhere. Renovation works are going on in the front of the building. Rooms are good, bathroom very small Breakfast buffet is very good They offer a free sweets and fruit buffet in the lobby during checkin time We paid 400$ a night for a standard double and found this a lot for an unprofessionally run hotel.
We were at Lighthouse first in the loby we had a long wait for the room than when we arrive to the room we realize there is no light in the bathroom, the bedroom was also dark with only 2 lights , so i guess it should be called darkhouse.. When we told them they said its the "style" of the hotel Later in the breakfast the waiter did not give us any menu and did not tell us we should get served dishes in addition to the bouffe . There was no phone in the room and no service what so ever. Also after the stay when we alerted them they even did not reply or answer us back. I would never visit there.
What a special hotel. Perfect location to the beach but also disengoff and Rothschild which are the two main areas for bars/ resteraunts / clubs. Lovely rooms, helpful staff, and a good breakfast selection on the pretty 5th floor terrace. Now on to Avi, one of the hotels managers. He couldn’t do enough for us!! From helping us change rooms, booking cabs, sorting out our jeruselum trip, and just generally providing us with a great service 24/7 whenever we needed. He’s the star of this place. We will stay again and Avi has been a big part of that!
We keep coming to this hotel over and over again! It is situated in a central place in Tel Aviv, 5 min from the beach. The rooms are a bit small and dark, but are comfortable. Breakfast is amazing and the terrace is fantastic. Well recommended!!
In general, hotels in Israel are overpriced and under-deliver on value. This is especially true in Tel Aviv and the Lighthouse Brown Hotel certainly fits this description. The hotel was simply unclean and full of mosquitos. I would recommend selecting a different hotel.
The hotel is clean and the room is clean. The bed is comfortable. Excellent breakfast. Accessible parking. The general manager mr.Haggy Arviv are sensitive and give has a good attention. Nice view to the sea. You can going to the beach 5 minutes.