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Lighthouse By Brown Hotels

About
Location
Cleanliness
Service
Value
The Lighthouse, located at the very heart of Tel Aviv, just a block away from the Mediterranean Sea, was softly opened on August 2018. The 100-room hotel features a range of high-style amenities, two bar/lounges, and a sprawling rooftop with an active line of events. The Lighthouse is a source of energy and light in an revitalizing corner of Tel Aviv. Accommodations at The Lighthouse range from 22-27 square-meters, making them much more spacious than the average city room. Twelve terrace rooms offer expansive balconies with outdoor jacuzzis. Other rooms offer obstruction-free vistas of the Mediterranean Sea coastline, which is less than a meter away, while Urban-facing rooms feature the best panoramic city views in Tel Aviv.
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Property amenities
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Family Rooms
Non-Smoking Rooms
Accessible rooms
Minibar
Good to know
HOTEL CLASS
Reviews & more
38Reviews
44Photos
1Q+A
3Room tips
Traveller rating
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I just wanna thank you for this amazing time I had in your hotel.
Being in this industry I was totally amazed by the whole team. The service was perfect, the breakfast was really top. And a huge thanks to Daniel who made my stay unforgettable. Thank you and I will be back soon
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Response from Tourist11287097588, Responsable relations clients at Lighthouse By Brown Hotels
Responded 1 week ago
Dear Tom B, Thank you very much, both for being our guest at theLighthouse By Brown Hotels, and for your review here on Tripadvisor. We were delighted that your stay was an excellent one overall and that you were able to enjoy so many of the facilities that we offer. Our staff are constantly working hard to ensure complete satisfaction from our guests and we are delighted that (for the most part) their efforts were noted and appreciated. We hope that we will have the pleasure of hosting you again in the future when your travels bring you back to Tel aviv. Kind regards, Guest Relations Department Lighthouse By Brown Hotels
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This place is a disaster. There are cockroaches everywhere. We slept with the lights on in hopes that more wouldn’t come out while we were sleeping :/ They are well aware of the cockroach problem and said “sorry.” They asked if we wanted to switch to another room, but it is well
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Response from Tourist11287097588, Responsable relations clients at Lighthouse By Brown Hotels
Responded 2 weeks ago
Dear 441MelissaR , Thank you so much for the thorough coverage of your stay and sharing your thoughts with others.. It is our pleasure to provide the highest sense of service and relaxation, and we will be sure to share your kind words with the whole team. Thank you for giving us the opportunity to give credit where it is due, Naturally, we take such feedback very seriously and will take the necessary steps to provide you with a much better experience next time. Guest Relations Department
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I must say that it has been a very disappointing stay in this hotel . I am leaving in few days
I have been on other brown hotels in Israel and I have never imagined that this brand new hotel didn’t have the conditions to be open ... all other stayings has been great.
Even after
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Response from Tourist11287097588, Responsable relations clients at Lighthouse By Brown Hotels
Responded 2 weeks ago
Dear Road13756622651, Thank you for sharing your feelings following your recent stay with us; it is through comments from our guests that we are able to develop our services for the future. Throughout the hotel, the team are trained to offer service above and beyond our guests expectations, so it is always a regret if a guest feels we have fallen short. we have been sure to take on board your comments in a bid to ensure of no further re-occurrences of this nature. We'd hope to have another opportunity to welcome you back for a more improved experience. Best regards Daniel lerman Guest Relations Department
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A hotel that pretends to be new, where we experienced poor and disrespectful service!! In the room we reached the door knobs had fallen apart, the bed was not made, the air conditioner did not work, the grouting in the bathroom and in the shower was black, there was no water bott
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Response from Tourist11287097588, Responsable relations clients at Lighthouse By Brown Hotels
Responded 2 weeks ago
Dear Shelly,Thank you for sharing the unusual experiences of your stay; it is through comments such as these that we are able to monitor and develop for the future We'd certainly appreciate another opportunity to welcome you back for an experience more befitting of a stay Lighthouse By Brown Hotels and invite you to be in touch with me directly so that I may be of personal assistance for the future. Guest Relations Department
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What a complete mess. I sat in the lobby and watched as the phone rang while the young man at the reception just sat there playing on his smart phone ignoring the call! Unbelievable!
The air- conditioning didn't work and we had to have our rooms changed after already settling. I
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Response from Tourist11287097588, Responsable relations clients at Lighthouse By Brown Hotels
Responded 2 weeks ago
Dear Nancy G We regret to see your comments on a less than pleasant experience at The lighthouse recently and do wish that you would give us another chance to experience it. It's unacceptable if you were met by someone that did not exercise the same philosophy as the one we train upon. We look forward to welcome you back the next time you are in Tel Aviv. Best regards, Guest Relations Department
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Photo provided by managementLighthouse By Brown Hotels
Terrace room
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I have to ask, is the hotel a scam? I just can't understand how a hotel so expensive can be so utterly terrible. Why open to the public if the hotel is clearly not ready to be opened?
"Don't stay here"
"Ask for a room on level 10"
"Ask about the noise. I think the loud rattling sound we heard was from an elevator shaft."
PRICE RANGE
US$138 - US$385 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel Aviv
NUMBER OF ROOMS
100
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