We had an excellent two night stay at the Setai Tel Aviv. It's located near the heart of Jaffa, but the hotel is a destination in itself. We had an excellent room, the breakfast was outstanding, and the hotel pool was unique. I highly recommend this hotel. It's absolutely excellent!
Great location and friendly helpful staff. Food exceptional and the pool overlooking the beach is fantastic. Room spacious and overall facilities meet all expectations. The architecture and design fit perfectly i to the Jaffa setting.
Del is very clean the service is great but I think the best thing is the spa I have a membership in USA for massage But he’ll I got the best massage ever and I need to mention galena She is WOW, I recommend to everyone that book this hotel also book with Kalena she will solve all your problems and all your tense For sure
This is by far the best hotel in Tel Aviv, absolutely first class! Service all the way around is above and beyond. The roof top infinity pool is AMAZING! The breakfast is simply fabulous! 90 second walk to the beach.
Beautiful vintage hotel with breathtaking view from the infinity pool and some of the rooms. The staff is friendly and the location is perfect for those who wish to spend time in Jaffa. The rooms are spacious enough for a couple, clean and well equipped. The service is excellent. Highly recommended!
I recommend to everyone to go to SETAI. The position is excellent,situated in Jaffa. The view from the pool at the 4th floor is amazing,especially at sunset time….wow! The staff is extremely efficient! I have never met a kindness like this in a hotel. I will never forget Gustavo, he was so nice with us at the point that we cried when we had to say goodbye to him. I hope the staff will reach my review so I can send a kiss to everyone. Stella
The only reason I am giving it two stars is the location; Jaffa is a fun place to stay and you can walk out the door of the hotel into a lively area filled with great bars and restaurants. But from the moment we got there the whole experience was off. It took two hours for our bags to be brought to the room; we didn't have a bath mat until the third day of our stay; the lounge is understaffed and you will be ignored if you want a drink; when asked for beach towels, the concierge grunted and pointed without looking up. The pool area is so crowded there is barely room to walk and that is only the case if you can actually score a lounge chair. The day before we left we tried to go to the pool and were told by an attendant to come back in "two, three, or four hours." Six hours later there were still no available chairs. This is in July during the heat of the day. It's also worth noting that the guest population is young and flashy and there to party. This is not the fault of the hotel except that these guests stand IN the pool for hours drinking while the ambient music is crushingly loud. I wouldn't recommend this hotel and I certainly wouldn't go back.…
A most welcoming, friendly, personable and well run hotel with delightful and caring staff. Not too large clean with excellent service I highly recommend it for leisure and or business. Well done the Setai Tel Aviv!
Beautiful hotel , great location but above all spectacular service and management. Alex one of the mangers his team including Maia and Zaid are all very professional, patient and friendly . I would recommend this hotel to anyone wanting a true 5 star experience in Tel Aviv
We stayed at the Setai for 2 nights and it was wonderful. The lobby is extremely well air conditioned and has a beautiful scent wafting through it as you enter. The front desk staff are all welcoming and smiling and friendly. We were offered cold drinks as we checked in and all of our luggage was taken by the bellhop immediately to our room before we even completed check-in. Very much appreciated. The room is small but very lovely with gorgeous sea views. The bathroom is spacious and well stocked with amenities. A beautiful fruit bowl and cold water were provided in the room. I needed an iron for my clothes - all it took was 1 phone call and a very cheerful employee brought it up within a few minutes. The bed is extremely comfortable. We appreciated the evening turn down service while we were out for dinner. Breakfast in the morning was delicious and full of variety. Everything was fresh and tasty. The ambiance of the dining room is very lovely. Location is really terrific. We were easily able to order a taxi from the GetTaxi app whenever we needed one. There are also multiple electric scooters for rent on the promenade which we really enjoyed. Very walkable to all the major attractions in Jaffa - the port, the old city, the market. The infinity pool is beautiful, overlooking the Mediterranean Sea, and was not crowded at all both times we used it. We just had 1 small hiccup with the oversight of the housekeeping staff on our 2nd day - the room wasn't cleaned in the morning even though the light indicating that we wanted housekeeping was clearly turned on, and I had to call down to the front desk to ask a housekeeper to come. Every time we returned from outside to the lobby we were offered a cold bottle of water by the front desk staff. It was a very nice touch. The stay was refreshing and we look forward to returning!…