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Herbert Samuel Jerusalem

Traveller (305)
360
Panoramas (11)
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Overview
25 Shamai Zion Square, Jerusalem 9463127 Israel See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
5 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (939)
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478 results
Traveller rating
356
72
23
18
9
Traveller type
Time of year
LanguageEnglish
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356
72
23
18
9
Show reviews that mention
All reviews great hotel huge shower front desk top floor old city indoor pool zion square nespresso machine perfect location walking distance ben yehuda deluxe room rooms are great highly recommend this hotel jaffa street light rail pleasant stay
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1 - 5 of 478 reviews
Reviewed 3 days ago

The Herbert Samuel is an excellent hotel in the center of all the action. The staff was amazing and extremely accommodating. The spa was clean and the massage was perfect. Raphael the host in breakfast room was friendly courteous and always had a smile. Breakfast...More

Date of stay: January 2019
Thank mommadeb7
Reviewed 4 days ago

I love the location walking distance from old city. Decent room. Cleanliness could be better. I kept finding hair in my room (and I wear my head bald)) for example. I feel like they are close but not quite there from a customer service perspective.

Date of stay: January 2019
Thank jwhite1212
Reviewed 6 days ago

This was our second trip to Israel (five weeks, total), and Herbert Samuel was one of our favorite hotels! Not only was the location perfect, the public spaces and room beautifully appointed and the bed comfortable, the bathroom spacious and clean, and the breakfast delicious;...More

Date of stay: December 2018
Thank pdk2019
Response from Orchid H, Public Relations Manager at Herbert Samuel JerusalemResponded 4 days ago

Thank you for choosing to stay at Herbert Samuel Jerusalem We always try to give the best services we can provide as a 5 star hotel We hope to see you again regards, maya

Reviewed 1 week ago via mobile

Best location. Walking distance from the old city, the market and jaffa street. Very nice hotel. Clean room. Nice spa complex, well-equipped gym and pool. Dining room on the last floor. Marvelous view to the old city.

Date of stay: January 2019
Thank vitkon
Response from Orchid H, Guest Relations Manager at Herbert Samuel JerusalemResponded 4 days ago

Thank you for choosing to stay at Herbert Samuel Jerusalem We always try to give the best services we can provide as a 5 star hotel We hope to see you again regards, maya

Reviewed 1 week ago via mobile

CONSTRUCTION NOISE ALL NIGHT - EVERY NIGHT NO WATER. NO SHOWER. WTF!! Not once but several times rooms are average A king is just 2 singles pushed together with a sheet on top. The bed was so u comfortable I had to seriously complain and...More

Date of stay: January 2019
1  Thank SamMelbAust
Response from Orchid H, Public Relations Manager at Herbert Samuel JerusalemResponded 4 days ago

Thank you for choosing Herbert Samuel Sorry we did not meet your expectations We try very hard to give each guest personal attention And to justify our being a five-star hotel Looking forward to seeing you again

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About
Description
The Herbert Samuel Jerusalem offers an ideal combination between religious and secular, business and leisure, and old and new, and on top of everything, it displays majestic views of Jerusalem. More Guests can enjoy the hotel’s luxurious spa complex by taking advantage of the professional and well-equipped gym, the indoor swimming pool, and the sauna and steam room. Hotel guests have access to a wide range of complimentary services such as high-speed Wi-Fi access, international calls from rooms and the lobby, and bicycle loan services that you can reserve at the front desk. The hotel's prime location in the heart of Jerusalem, next to the bustling Nahalat Hashiva promenade and numerous historic religious sites that include the Dome of the Rock, the Western Wall, and the Church of All Nations, makes the hotel a magical and attractive choice for tourists. Just steps away is the market complex, where a world of seductive scents, colors, and authentic Jerusalem tastes await travelers. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Restaurant
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
137
Price range
US$180 - US$359 (Based on Average Rates for a Standard Room)
Location
Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
137
Price range
US$180 - US$359 (Based on Average Rates for a Standard Room)
Location
Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Photos
Traveller (305)
Room & Suite (193)
Dining (67)
Pool & Beach (24)
Amenities (34)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
c1lm2
9 August 2018|
AnswerShow all 5 answers
Response from rds1115 | Reviewed this property |
Yes
0
Votes
a5lson
9 June 2018|
AnswerShow all 6 answers
Response from Ivret | Reviewed this property |
I don't believe so. At least not the rooms we've stayed in. The cost varies depending on season. Even at Passover, the rates were very reasonable. As I've said before, it's the best value in town.
1
Vote
Ginny B
13 March 2018|
AnswerShow all 8 answers
Response from Bearhall | Reviewed this property |
There is a restaurant on the top floor,I know they do breakfast and dinner.Great view,nice hotel!
0
Votes
Room Tips
"Top floor where it's a bit quieter. They also have King Size Beds."
KarenisChatty
1 week ago
Read review
"Avoid the 05, 07 side of the hotel. Rooms look out onto garbage piles and electrics."
LoisGriffin75
1 week ago
Read review
"If staying on the weekend, avoid rooms near the Sabbath elevator which will ring every time it stops at..."
amjur
22 Nov 2018
Read review
"you don't need a car to get in and use in the city"
ZvikaC
11 Nov 2018
Read review
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