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Jerusalem Gardens Hotel & Spa

Traveller (172)
Room & Suite (72)
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4 Kiryat Moshe Kyriat Moshe, Jerusalem 9610204 Israel See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (868)
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431 results
Traveller rating
167
121
64
42
37
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LanguageEnglish
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167
121
64
42
37
Show reviews that mention
All reviews light rail the central bus station lobby bar indoor pool old city tram line breakfast and dinner reception staff public transportation dining room amazing hotel israeli breakfast levy kiryat knesset akram mattresses
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1 - 5 of 431 reviews
Reviewed 2 weeks ago

I stayed at this hotel on the advise of a friend of mine, who has visited Jerusalem and this hotel at an earlier time. The hotel is large and seems to be geared to conferences and such. During my stay there was a convention of...More

Date of stay: October 2018
Thank TravellerNLTilburg
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable, took advantage of our convenient location near the tram, and...More

Hotel's Favourite
Reviewed 5 February 2018

Just spent 4 nights at Jerusalem Gardens and was very satisfied with the room and service. We needed extra electrical outlets, towels, and a chair and these were provided immediately. The Israeli breakfast was satisfactory and the room was clean. The beds were excellent. Location...More

Date of stay: January 2018
Thank 263charlesk
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 7 February 2018

Dear Charles, , We are delighted by your wonderful review and to read that you were happy with your room and service and were provided with the extra essentials. I'm glad you took advantage of our convenient location near the tram, and am sorry for...More

Reviewed 2 weeks ago via mobile

The reception team and reservation staff were lovely and so helpful! But if cleanliness is important to you, give this hotel a wide berth! We booked through Roomdi (another disaster company I would never recommend to book with) and when we arrived our booking was...More

Date of stay: July 2018
Thank 2BearsAbroad
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for your review of your stay with us. I regret to read that your experience did not meet your expectations. Your feedback is highly valued, for comments like yours are what enable our continued pursuit of excellence in everything we do....More

Reviewed 2 weeks ago via mobile

The hotel was in the worst and most hazardous shape ever. We had roaches in our rooms, exposed lightbulbs in the shower, and brown shower water. We switched rooms 3 times and finally settled only because it was 1am and we were exhausted. The only...More

Date of stay: December 2018
1  Thank HCo421
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 2 weeks ago

Dear Guest, I am truly sorry to hear of all your inconveniences during your stay. I do assure you that many important changes have been made, a totally new cleaning staff has been hired, and the hotel is amazingly clean. We would be delighted to...More

Reviewed 2 weeks ago via mobile

Had such a fun time at the bar talking to Rakan on our trip and he made our whole night really fun especially since we didnt want to leave bc it was shabbat. He kept the drinks flowing and was so sweet the whole night.More

Date of stay: December 2018
Thank noamharary
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 2 weeks ago

Dear Noam, I am delighted to read that you enjoyed your stay at our hotel and that Rakan was especially helpful and accommodating at the lobby bar. We will be happy to have you as a guest again when your travels bring you back to...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Beachfront
Bar/Lounge
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
180
Price range
US$92 - US$222 (Based on Average Rates for a Standard Room)
Location
Israel > Jerusalem District > Jerusalem
Hotel class
Contact Information
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
180
Price range
US$92 - US$222 (Based on Average Rates for a Standard Room)
Location
Israel > Jerusalem District > Jerusalem
Photos
Traveller (172)
Room & Suite (72)
Pool & Beach (22)
Dining (12)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
866benjaminf
16 September 2018|
AnswerShow all 2 answers
Response from vickirae2017 | Reviewed this property |
There are always minyanim in the hotel.
2
Votes
SHIRLEY L
22 March 2018|
AnswerShow all 5 answers
Response from Toniej | Reviewed this property |
This hotel is nowhere close to as good as it thinks and advertises it is. At least, that’s how we found it. If you’re comparing it to superior rooms you’ve stayed in elsewhere, I’d run now and book somewhere far away, before... More
1
Vote
Proviidence K
24 September 2017|
AnswerShow all 8 answers
Response from Tal122 | Reviewed this property |
It's the same hotel. It had a name change when the ownership change. The former Knesset Tower hotel and the Tower Hotel (which still maintains its name) are NOT the same hotel.
0
Votes
Room Tips
"Choose a room which overlooks the outdoor swimming pool"
TravellerNLTilburg
2 weeks ago
Read review
"Ask for a room facing the pool. The other side faces another hotel."
kenjacksonmba
22 Nov 2018
Read review
"Chose another Hotel"
OmerB462
1 Jun 2018
Read review
"wedding reception - wedding suite"
ethel532
3 Apr 2018
Read review
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