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David Citadel Hotel

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David Citadel Hotel
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1,812 Reviews from our TripAdvisor Community

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Showing 1,650: English reviews
London, United Kingdom
Reviewed 20 February 2015

Our stay was cut short due to the unexpected snow fall in Jerusalem. We were supposed to stay 4 nights but had to leave after the third. They were very understanding and did not charge for the fourth night even if we left the room at 4:30pm. The first night was terrible as we were given a very noisy room...

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Helpful?
Thank EDMT75
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear EDMT75, Thank you so much for posting this great review. We are proud and happy to be able to serve an impeccable service, and will pass your kind remarks to the entire staff. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience....

Kaltenbrunn, Bayern, Germany
Reviewed 19 February 2015

A grand hotel located a few hundred meters from the Joffa Gate, it was perfect for my visit. The level of service is top notch with delicious food and nice touches, like wine and fruit in my room waiting for me upon my return. The room decor is a bit dated and some maintenance wear is showing that should be...

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Helpful?
Thank Eric S
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Eric S, Thank you so much for taking the time to post this great review. We do appreciate all comments, as this is the way for us to improve. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience. Hope to host you...

Reviewed 18 February 2015 via mobile

During my stay at the hotel..i really had a blast; really nice and friendly staff. Delicious food; my friends and i really enjoyed the food and the service provided there. I recommend the breakfast there as it is amazingly good; excellent service from all staff especially Said and Samer Nabelsi I would definitely come back for my next visit to...

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Helpful?
1Thank Rasha J
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Rasha J, My sincere thanks for such very lovely compliments. We do try, and it is rewarding to know we provide the luxury hospitality we strive for. I will forward your kind comments to the entire staff - especially to Said and Samer. We look forward to welcoming you back soon.

Toronto, Canada
Reviewed 17 February 2015

This is a beautiful hotel in a very good location. The public areas and the rooms are lovely and well-maintained and the dining room overlooks the walls of the Old City of Jerusalem. In typical Israeli fashion, the hotel offers a lavish, delicious breakfast buffet in a beautiful setting. Unfortunately, too many of those who work in the hotel offer...

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Helpful?
Thank grandma1601
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear grandma1601, Thank you for posting this review. Your comments are highly appreciated. I regret your stay with us was anything less than perfect , and happy you enjoyed some of what we have to offer. As we learn from all comments, I can assure you we will check your comments thoroughly. We look forward to welcoming you back for...

Chicago, Illinois
Reviewed 8 February 2015

I have stayed at the David Citadel twice over the past two years. The most recent was November 2014. It is a great location, walking distance to many sights.The rooms however are a bit worn, in need of new carpet etc.

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Thank worldtraveler847
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear worldtraveler847, Thank you so much for taking the time to post this kind review. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience. Hope to host you again soon, so you can enjoy the impoved experience.

New York City, New York
Reviewed 7 February 2015

I was traveling with a large group of 100 women... our rooms were modest in size but they still had great bathrooms( separate soaking tub and shower) with views of side streets. Anyone who was unhappy with their original assignment was moved. Location is within easy walking distance of many sights ( but beware many of the streets are cobblestones...

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Helpful?
Thank JZ16
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear JZ16, Thank you so much for such praise, we do appreciate hearing our efforts are well worth it. First rate service is our top priority, and I am delighted you enjoyed it as well as the facility and the many luxuries we offer. I will forward your king comments to our breakfast team with great pride. Hope to host...

Reviewed 7 February 2015 via mobile

Devid citadel is agood hotel and have agood location and have amazing view. Breakfast...Was delicious service was supreb from(Said)coffee was hot fresh juice . We recommend this hotel to oure frindes and we will come back soon

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1Thank Ahmad R
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Ahmad R, Thank you for your heart-warming review, your comments are greatly appreciated. I will forward you nice comments to all our staff members with great pride. We hope to welcome you back for many future enjoyable experiences

Reviewed 4 February 2015

I was there the past two weeks. The hotel is very nice the location and the view is great. I really enjoyed my time in the hotel also. The food is great also specially the breakfast. Everyone enjoyed the breakfast and the service is very good specially from said. Everything was perfect and i really enjoyed my holiday there. Thank...

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1Thank 0547105872
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Sir, Many thanks for your review and compliments; I am delighted we provided the service we believe you are entitled to, and we strive to provide. I will forward your warm words to the entire staff. We look forward to host you again soon.

Jacksonville, Florida, United States
Reviewed 3 February 2015

I was very comfortable in my recent stay at the David's Citadel Hotel. This was my second visit there. The service is very good and i want to commend Ata Bayah for excellent service every morning at Breakfast.

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Helpful?
Thank Charles C
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Charles C, My sincere thanks for such very lovely compliments. We do try, and it is rewarding to know we provide the luxury hospitality we strive for. I will forward your kind comments to the entire staff - especially to Ata at breakfast. We look forward to welcoming you back soon.

Brooklyn, New York
Reviewed 1 February 2015

Hi went there with four kids , location is top, across from mall right by food..., breakfast not so great which is not the norm for this country, Staff was not helpful. lost my reservations for dinner lost my wheels for car seat asked 5 times no one knew what i was talking about. A friend asked once it had...

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1Thank Marlene A
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Marlene A, Thank you for posting this review. Your comments are highly appreciated. I regret your stay with us was anything less than perfect , and happy you enjoyed some of what we have to offer. As we learn from all comments, I can assure you we will check your comments thoroughly. We look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more   less 

Additional Information about David Citadel Hotel

Address: 7 David ha-Melekh, Jerusalem 9410119, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: €324 - €637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — David Citadel Hotel 5*
Number of rooms: 384
Reservation Options:
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Also Known As:
David Citadel Jerusalem
Hotel Style:
#1 Business Hotel in Jerusalem
#5 Spa Hotel in Jerusalem
#7 Romantic Hotel in Jerusalem
#9 Family Hotel in Jerusalem
#11 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from David Citadel Hotel staff and other travellers.
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Questions? Get answers from David Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra . The view is an extra luxury but the couch in the room made the difference in comfort .”
 of 5 bubbles derby1942, 15 Feb 2017 | Read review
“All the rooms are top notch!”
 of 5 bubbles 26martic, 11 Feb 2017 | Read review
“The older rooms are actually nicer than the updated rooms - if you can get an older suite with a view of the Old City - that is premium”
 of 5 bubbles worldsosweet, 31 Jan 2017 | Read review
“Ask for pool view rooms to get the best view of the old city and wall”
 of 5 bubbles toddl146, 30 Jan 2017 | Read review
“We were on the Executive floor (9th floor) and it was very nice.”
 of 5 bubbles kswstoryteller, 24 Jan 2017 | Read review
5 of 5