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David Citadel Hotel

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1,760 Reviews from our TripAdvisor Community

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Showing 1,604: English reviews
Reviewed 5 March 2015

We stayed at the David Citadel hotel, and we had an amazing vacation. The service was excellent from the beginning, starting from reception, through executive lounge, till room receiving. Stefani from reception was very kind and helpful, and we also met Manuel, the reception manager, who was very nice and pleasant. He took care of us during our staying. We...

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2Thank קורל ו
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Coral, My sincere thanks for such very lovely compliments. We do try, and it is rewarding to know we provide the luxury hospitality we strive for. I will forward your kind comments to the entire staff ,Especially to Samir at breakfast. We look forward to welcoming you back soon.

westchester
Reviewed 4 March 2015

The breakfasts were very good. The waitstaff in the dining room were very accommodating. Housekeeping staff provided us with ample towels and toiletries. The bathroom was spacious. The shower was large and the water pressure was great. So great that the shower wand fell from its holder whenever one was taking a shower. As long as it didn't hit you...

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Thank WestchesterMike
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Twinsdad5657, Thank you for posting this review. Your comments are highly appreciated. I regret your stay with us was anything less than perfect , and hope you enjoyed some of what we have to offer. As we learn from all comments, I can assure you we will check your comments thoroughly, and make the necessary conclusions. We look forward...

Mexico City, Mexico
Reviewed 2 March 2015

The buffet breakfast is one of the best I've had in the WORLD variety and quality of food is outstanding if you book in this hotel make sure to incluide breakfast buffet is the best you can do, being in the restaurant seek for SAID It is very helpful and willing to help you out, give suggestions and very friendly

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Thank carlos p
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Carlos P., Thank you for your heart-warming review, your comments are greatly appreciated. I will forward you nice comments to all our staff members with great pride- especially to Said at breakfast. We hope to welcome you back for many future enjoyable experiences

Toronto, Canada
Reviewed 23 February 2015

Samir took care of us at breakfast at the David. He was courteous, friendly and kept us very happy. He made sure we had fresh juice and hot coffee and chatted with us and gave good advice. He made our trip in many ways. Thanks Samir!!! Rico

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Thank Odracir R
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Odracir R, My sincere thanks for such very lovely compliments. We do try, and it is rewarding to know we provide the luxury hospitality we strive for. I will forward your kind comments to the entire staff - especially to Samir. We look forward to welcoming you back soon.

London, United Kingdom
Reviewed 20 February 2015

Our stay was cut short due to the unexpected snow fall in Jerusalem. We were supposed to stay 4 nights but had to leave after the third. They were very understanding and did not charge for the fourth night even if we left the room at 4:30pm. The first night was terrible as we were given a very noisy room...

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Thank EDMT75
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear EDMT75, Thank you so much for posting this great review. We are proud and happy to be able to serve an impeccable service, and will pass your kind remarks to the entire staff. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience....

Kaltenbrunn, Bayern, Germany
Reviewed 19 February 2015

A grand hotel located a few hundred meters from the Joffa Gate, it was perfect for my visit. The level of service is top notch with delicious food and nice touches, like wine and fruit in my room waiting for me upon my return. The room decor is a bit dated and some maintenance wear is showing that should be...

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Thank Eric S
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Eric S, Thank you so much for taking the time to post this great review. We do appreciate all comments, as this is the way for us to improve. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience. Hope to host you...

Reviewed 18 February 2015 via mobile

During my stay at the hotel..i really had a blast; really nice and friendly staff. Delicious food; my friends and i really enjoyed the food and the service provided there. I recommend the breakfast there as it is amazingly good; excellent service from all staff especially Said and Samer Nabelsi I would definitely come back for my next visit to...

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1Thank Rasha J
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear Rasha J, My sincere thanks for such very lovely compliments. We do try, and it is rewarding to know we provide the luxury hospitality we strive for. I will forward your kind comments to the entire staff - especially to Said and Samer. We look forward to welcoming you back soon.

Toronto, Canada
Reviewed 17 February 2015

This is a beautiful hotel in a very good location. The public areas and the rooms are lovely and well-maintained and the dining room overlooks the walls of the Old City of Jerusalem. In typical Israeli fashion, the hotel offers a lavish, delicious breakfast buffet in a beautiful setting. Unfortunately, too many of those who work in the hotel offer...

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Thank grandma1601
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear grandma1601, Thank you for posting this review. Your comments are highly appreciated. I regret your stay with us was anything less than perfect , and happy you enjoyed some of what we have to offer. As we learn from all comments, I can assure you we will check your comments thoroughly. We look forward to welcoming you back for...

Chicago, Illinois
Reviewed 8 February 2015

I have stayed at the David Citadel twice over the past two years. The most recent was November 2014. It is a great location, walking distance to many sights.The rooms however are a bit worn, in need of new carpet etc.

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Thank worldtraveler847
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear worldtraveler847, Thank you so much for taking the time to post this kind review. As for your comments - comprehensive refurbishing of all guest rooms is taking place for the last few months, for the improvement of our guest's experience. Hope to host you again soon, so you can enjoy the impoved experience.

New York City, New York
Reviewed 7 February 2015

I was traveling with a large group of 100 women... our rooms were modest in size but they still had great bathrooms( separate soaking tub and shower) with views of side streets. Anyone who was unhappy with their original assignment was moved. Location is within easy walking distance of many sights ( but beware many of the streets are cobblestones...

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Thank JZ16
ofra A, Hotel Management at David Citadel Hotel, responded to this review

Dear JZ16, Thank you so much for such praise, we do appreciate hearing our efforts are well worth it. First rate service is our top priority, and I am delighted you enjoyed it as well as the facility and the many luxuries we offer. I will forward your king comments to our breakfast team with great pride. Hope to host...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more   less 

Additional Information about David Citadel Hotel

Address: 7 David ha-Melekh, Jerusalem 9410119, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: €302 - €627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — David Citadel Hotel 5*
Number of rooms: 384
Reservation Options:
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Also Known As:
David Citadel Jerusalem
Hotel Style:
#1 Business Hotel in Jerusalem
#5 Spa Hotel in Jerusalem
#7 Romantic Hotel in Jerusalem
#9 Family Hotel in Jerusalem
#9 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from David Citadel Hotel staff and other travellers.
19 questions
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Questions? Get answers from David Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try get internal rooms, external rooms get a view of building next door! Also try get balcony but all rooms are nice!!”
 of 5 bubbles meandmysuitcase_23, 26 Nov 2016 | Read review
“Ask for a room facing the Old City-the view is spectacular.”
 of 5 bubbles S7202GJcharlesm, 20 Nov 2016 | Read review
“Premium Alcov Delux, rooms in the middle right side :)”
 of 5 bubbles lauraY4077PW, 16 Nov 2016 | Read review
“Best View of the OLD CITY”
 of 5 bubbles 335chanas, 9 Nov 2016 | Read review
“Higher floors have better visibility to Old City.”
 of 5 bubbles DebM333, 6 Nov 2016 | Read review
5 of 5
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