Leonardo Plaza Hotel Jerusalem
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1 Harav Avida Street, Jerusalem 9426801 Israel
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US$339
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About
#25 of 111 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travellers' Choice
The Leonardo Plaza Jerusalem welcomes you to the heart of historic, iconic Jerusalem with five-star hospitality just walking distance from the Western Wall and Old City. Thanks to an enviable central location, this luxurious, family-friendly hotel ably fulfills any need, whether your visit is for business, pleasure, or spiritual reasons. All of the hotel's 255 rooms and suites showcase magnificent views of the surrounding cityscape, as well as beautiful furnishings and décor. Each room is outfitted with conveniences such as A/C and free Wi-Fi, while parents traveling with small children are encouraged to use the hotel's Welcome Baby service for optimal hassle-free relaxation. The Leonardo Plaza Jerusalem is conveniently close to all major attractions throughout the Old City and modern metropolis, such as the nearby Great Synagogue, Old City, Israel Museum, Mount of Olives, and Yad Vashem. However, the hotel is an attraction in itself, boasting a luxury spa complex, gym, kids' club, and advanced conference area suitable for various events, alongside an excellent kosher l'mehadrin chef restaurant that serves countless incredible dishes a la carte.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Arabic, Hebrew
Location
Full view
93Great for walkers
Grade: 93 out of 100
70Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
2,071Reviews48Q+A100Room tips
Reviews
Traveller rating
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- 98
- 87
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+1
The room was NOT clean! I arrived a little bit late because I had the bar exams the next day. The bathroom was leaking water from the ceiling. I only figured that out when I woke up the next morning to take a shower and found all the towels wet. The walls were dirty, furniture was dirty, it just doesn’t meet the standards of a 5 stars hotel, not even 1 star. Check out the photos.
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Date of stay: August 2020Trip type: Travelled solo
Helpful
Response from Yifat Danker, Other at Leonardo Plaza Hotel Jerusalem
Responded 11 Sep 2020
Dear Guest, thank you for your comments, i am sorry to read you had a bad experience. we strive to provide the highest standards to meet the satisfaction of our guests and we hope we will have a chance to prove this to you. we hope to see you soon :)
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We are checking out soon, after 3 nights, a couple with a 9 year old and a 1.4 year old. Unfortunately, I can't say anything but ok about this hotel. The hotel is huge and not modern at all. Rooms are nice and big, but not clean!!! We moved from one room to another because of noise fom the construction outside,open electricity spots a bathroom that didn't work,and the master bed was two seperated mattresses. Felt like they tried their luck with us on that room. So we got a bigger room with a nice view, but also not clean enough. They came to clean the room at 3pm, when the kids were resting, so we asked them to come later. Until check out, we are still waiting for them to clean the room... Another thing- the hotel sepoused to be a family friendly hotel, but the facilities are not. The pool is very deep, even on the shallow part, the lifeguard played with his phone, even though smoking is prohibited, people were smoking... our boy was pretty disappointed. Breakfast is good, staff is mostly nice and helpful. Location is great. No oarking at the hotel! The parking lot gets full very fast and there's not a lot of parking at the area, so for a family, its not very easy. And one more thing- watch out for the hidden light switches in the bed. One of us moved at night and all the lights in the room suddenly went on. So, our Jerusalem family vacation was lots of fun, but probably could be better in another hotel for this price.…
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Date of stay: August 2020Trip type: Travelled with family
Helpful
Location : great, close by walk to many sites like Mahne Yehuda market , old city, restaurants. Service: Great service,hotel stuff are very kind and will do the maximum to help and let you feel welcomed. Room: clean and tidy, there are some maintenance issues like displaced cabinet door and some issue with the shower tap, we had some additional 2 other issues that was instantly fixed. Food: breakfast was partial ok, very few non dairy dishes , the scrambled egg was felt not fresh, and some of the pastries was felt dry, coffee was terrible . Pool: very clean and well organized by the stuff (under the restriction of the COVID-19), the stay in the pool was very pleasant. Overall: good hotel ,stuff are great and kind , food needs some fine tuning. We had good time.
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Date of stay: August 2020
Rooms
Cleanliness
Service
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We came to have a cup of coffee and meet friends that were staying in the hotel, service was very prompt and pleasant, coffee and cakes served were very good, all in all nice place to have a coffee in the Lobby of the Hotel.
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Date of stay: February 2020
Location
Service
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I needed to come to Jerusalem for the night so we decided on this hotel chain , the check in was ok , the room on the 22 floor was ok but very dated around 1970’s, but after we spent a hour at the pool which was spoilt by their very yucky choice in loud music , I went to have a shower only to find a very small bath towel with a blood mark in the middle , of course that put me off having a shower at that time , so I went to reception with the towel to explain and show him the mark , I was then explained in great detail how they wash their towels after listening I said I don’t care this marked yucky towel should not be put back into the rooms - no sorry was given to me - yeah a new towel would be sent , we went out 2.5 hours later no towel. I went back to reception a new person explained again , again no sorry we will send u a new towel , This morning after having no sleep due to a large crowd outside with police until 1.30 we asked for a late check out until 12.30 so we could return to sleep after our meeting , we were met with someone dressed in shorts like he was going to the beach , he said no way as it was Friday , did not care we only got to sleep at around 2, because of the noise send we could have until 12 but was very rude about it . Breakfast should be different in these days no helping yourself any more , this hotel has done nothing , good job we went early , afterwards in will be gross , not what the government guidelines have told them to do Will not be back find a different hotel there are hundreds in this town Someone’s food left out by the lift at 7.00am Car park costs 40.00 nis per night Don’t need a answer from a customer service rep after I have left , this is my point of view , …
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$152 - US$383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leonardo plaza jerusalem hotel jerusalem, sheraton jerusalem, jerusalem sheraton
LOCATION
IsraelJerusalem DistrictJerusalemDown Town West Jerusalem
NUMBER OF ROOMS
270
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Claim Your Listing Frequently Asked Questions about Leonardo Plaza Hotel Jerusalem
Which popular attractions are close to Leonardo Plaza Hotel Jerusalem?
Nearby attractions include Gatsby Cocktail Room (0.4 km), Biratenu (0.4 km), and The Friends of Zion Museum (0.5 km).
What are some of the property amenities at Leonardo Plaza Hotel Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Leonardo Plaza Hotel Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Plaza Hotel Jerusalem?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Leonardo Plaza Hotel Jerusalem?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Leonardo Plaza Hotel Jerusalem?
Conveniently located restaurants include Deja Bu, Primitivo, and Jahnun Bar.
Are there opportunities to exercise at Leonardo Plaza Hotel Jerusalem?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Leonardo Plaza Hotel Jerusalem located near the city centre?
Yes, it is 0.4 km away from the centre of Jerusalem.
Are any cleaning services offered at Leonardo Plaza Hotel Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Plaza Hotel Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Plaza Hotel Jerusalem?
The staff speaks multiple languages, including Arabic and Hebrew.