I have visited Jerusalem many times from New York. I have stayed in many hotels that are much worldly renown. This hotel just feels like home. I just had a stay here for 10 days with my son and it was just perfect. Parking is so convenient and the food is amazing and mehadrin. Just make sure you dont come late to the meals because they close at their scheduled time. This will be my new place in jerusalem and the prices are so much better than the "other" hotels in the area.
Loved staying here. The staff is nice, the rooms are a great size and the location is perfect. They have Shabbat elevators and provide a key so you can easily get in your room. The breakfast is also delicious! I felt safe the whole time there.
I brought my tour group to this hotel at the recommendation of Sar-El Tours. The experience was terrible. My own room had no working air-conditioning and the kettle had no power cord to plug into the wall. It also had no hairdryer. Other members of my group experienced no working air-conditioning, thick layers of dust which represented a lack of cleaning, dripping water from the ceiling, and one member reported stains on the fresh towels. I reported these concerns to the management who advise me that they had a lack of staff and had hired new Filipino workers. The food in the dining room was a good standard but the cleanliness of the dining room was lacking. Each morning I was forced to perform the maintenance on the espresso machine before it would work. This was a very disappointing experience to me. The hotel was a frustration to many members on my tour. I was very disappointed at the experience and will not stay at this hotel again.…
Excellent location -- walk to many attractions and the old city! The service and breakfast were excellent! Make sure to give yourself time to enjoy everything at the buffet! The rooms and the hotel do feel a little dated as other reviewers have mentioned. The shower also seemed to spray water all over the bathroom. Stairs could be better marked for when elevators are on Shabbat programming.
I stayed here with my whole family , we enjoyed every bit , the breakfast, the beds , the pool and the caring staff! Great location and super place to stay ! From the moment we came to we left they took care of us and made sure we happy and always welcome us etc ! Amazinf food and spread wowowoowow and the breakfast staff were so nice and make u coffee how u like and really want u to enjoy ur stay ! Worth every dollar
We had a totally solid experience at this hotel. When we originally booked it, we got it because it was less than half the price of where other relatives were staying at David Citadel for 600$ a night, and still a short walk there and to everywhere. We had an awesome experience. When we checked in Zed the front desk person was wonderfully welcoming and got us setup in an amazing room with a balcony on the 21st floor with incredible views. Elevators work quick and reliable, room was a little bit dated (needs new carpet and also bathroom needs a shower curtain), but water pressure was awesome and great hot water and it was clean and comfortable and spacious. The breakfast buffet was AMAZING and free. Good security in evening. The hotel is right on a lovely park, perfect for morning walks and so close to other local hotels and the old city. Save some money and stay at this old diamond in the rough.…
We stayed four nights and enjoyed our time here. Great location as it is a 15 minute walk to the Jaffa gate to enter the Old City and 10-15 minute walk to Ben Yehuda street, Mamilla mall, and Mehane Yehuda market. Rooms were spacious.Breakfast was outstanding with made to order omelets, and fresh array of cheeses, breads, fruit, hot entrees, pastries, roasted vegetables and more. But best of all was our view of the Old City. We had rooms with balconies and the views were breathtaking. Staff was very helpful and responsive.
Visited in May 2022 with a tour. Very solid choice for budget-minded tourists. Rooms are adequate, with plenty of power outlets. Our air conditioning was either on or off, with no working intermediate temperature control - and several of our tour mates had the same issue. Hallways are not air conditioned. Food buffet selection is above average. There are several welcome amenities: gift shop, spa, workout room. 10-minute walk to the beach. The outdoor pool has separated deep and shallow sections, and the outdoor snack bar is a big plus. Perhaps the best feature is the indoor salt water spa, which lets you experience the Dead Sea floating feeling in any weather, with a shower just a few steps away. Shuttle service to the mall is a mess, inconvenient hours and inconsistent rides.…
You can easily walk to the old town from the hotel. Rooms were very good. Hotel lobby nice and very helpful front desk. Breakfast and dinner were just OK; there were large quantities of cooked dishes that almost no one would take, which was such a waste. Sabath meals were very good and then it would drop off. Ordering wine was a big deal as it seems that the staff was not use to people drinking -- suggestion: order a glass or bottle to wine in the lobby bar and bring it down to the dinning area. Lovely pool although it closes at 6:00, earlier for Shabath.
Stepping out of the elevator, you are immediately greeted by a hallway that seems frozen in the late 90's. The carpeting is old and dark and even the doors to the rooms look like they have seen better days. The bathroom felt very old, with parts that were visibly damaged (i.e. bathtub was creaky; toilet seat did not match the toilet) and scratched. With the exception of the relatively updated TV, the furniture in the room was scratched in many places and the porch was pretty much unusable. Not to be entirely critical, the abundant and creative food at all of the meals that we ate, was very much up to par with the other reviews that we have seen and recently heard about the hotel.