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Crowne Plaza Hotel Jerusalem

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Crowne Plaza Hotel Jerusalem
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1,503 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Sao Paulo, SP
Reviewed 24 July 2015

rooms are spacious and were recently renovated, the swimming pool area is nice and the electric roof provides control of shade and sun light; Israeli breakfast is delicious and varied, with a mediterranean healthy style .

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Helpful?
Thank Lucia B
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 23 July 2015

you Always feel @ home the rooms are very nice and the food is very nice this is Great value for what you Get who ever i saw in the hotel was happy in the morning @ Breakfast the waiters go out of the way to make everybody happy

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Thank solomon j
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Manchester, United Kingdom
Reviewed 21 July 2015

The location of the hotel is good depending on your needs. It is close to the main bus station main and main market but is not really walkable to the old city and centre of town. We were put in one of the refurbished room on the 11th floor with a great view of Jerusalem. The bathrooms could do with...

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Helpful?
Thank Dani M
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Haifa, Israel
Reviewed 18 July 2015

Very nice and clean room, good view on Jerusalem. Very good location, close to Old City, Machane Yehuda market. Excellent food. Few another details (that need to improve): Wireless speed very low, internet work very slow. Sometime water was stop for few minutes.

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Helpful?
Thank Sasha N
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Reviewed 17 July 2015 via mobile

Our first day in Jerusalem at Crown Plaza hotel was very good. Firstly the food was excellent especially the lavish buffet! Would like to stay in the same hotel in my next visit ! The rooms were quite spacious and the staff very pleasant. Over all nothing to common about.

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Thank verar540
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Haifa, Hefa, Israel
Reviewed 16 July 2015

Located at the entrance to Jerusalem and close to tram and bus station makes for a low stress and convenient stay without fighting traffic. I thoroughly enjoy the architecture, breakfast, service and sport center. It is a nice bonus to have the small balcony and view.

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Helpful?
Thank Ron S
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

haifa
Reviewed 14 July 2015 via mobile

An extraordinary experience from day one To the end of our stay ( 3 nights ). Great rooms, Welcoming staff, Impeccable service, Dining at a high level, great Pool and spa facilities ,Breathtaking view and the word no does not appear in the dictionary of the hotel staff. We will be happy to return next year. We will recommend this...

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Thank abonom
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 12 July 2015 via mobile

The service was excellent the room was very nice and the breakfast was 10 out of 10 Don't understand why some people on here put the hotel down . If I am in Jerusalem again I will defenetly stay again in this hotel and will recommend this hotel to everyone

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Thank Davinlondon
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Halifax, Canada
Reviewed 10 July 2015

... and this place is a dump! Front desk staff don't greet you, check in feels like ordering at McDonald's. They shout out a response before hearing your question (plain RUDE!). No recognition of Platinum status. Breakfast feels like a refugee camp... hordes of hungry hunters (busloads of tourists on the cheap with breakfast included) swamped the buffet, you won't...

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1Thank edster1971
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Brisbane
Reviewed 10 July 2015

Great hotel with wonderful staff! They even helped track my lost bag (from TK) by email while we went to Masada. It's a bit far from the old city but taxis aren't too expensive, be sure to bargain! You can walk to the main bus station from here to get to Masada or elsewhere in Israel. Excellent use of IHG...

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1Thank Tikibird
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: €96 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#12 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
14 questions
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Tel Aviv, Israel
6 months ago
Beit Shemesh, Israel
8 months ago
10 months ago
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel!!!”
W3551NJrobertc, 23 Apr 2017 | Read review
“don't go on a weekend”
maddyy, 1 Apr 2017 | Read review
“Winter in Jerusalem can be cold and windy. Make sure your room is not drafty”
MenachemK_13, 20 Mar 2017 | Read review
“I would suggest a room that faces Old Jerusalem, but really, all views are great!”
martink919, 20 Mar 2017 | Read review
“Higher rooms are nicer, deluxe and up are better...”
littledebnewyork, 12 Mar 2017 | Read review
5 of 5