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Waldorf Astoria Jerusalem

26-28 Gershon Agron | Adjacent to Independence Park; Mamilla district, Jerusalem 9419008, Israel
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Apr 9 Apr 10
1 room, 2 adults, 0 children
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Traveller (323)
Room & Suite (111)
Dining (45)
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    • Excellent77%
    • Very good12%
    • Average4%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Room Service
    Fitness centre
    5 Star Hotel
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews personal concierge beautiful hotel luxury hotel nespresso machine mamilla mall dairy restaurant king david hotel experience guest relations friday night dinner breakfast buffet the location is perfect doorman adnan lobby shabbat atrium mirror gym kosher
    Reviewed yesterday

    I cannot recommend this hotel enough as it really ticked every box. Great location, great decor, great staff and great management. The hotel apparently was refurbished within the last few years, and credit to the management and staff, it looks fresh and spotlessly clean. We...More

    Hotel's Favourite
    Reviewed 5 February 2017

    This property really is stunning, and probably the most beutiful hotel in Israel. Attention to detail is fantastic, both in the public areas as well as the rooms, a real treat to the eyes :-) We had a couple of issue at check in, and...More

    Response from WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem

    Dear robertburekas, It's truly wonderful to know when we succeed in turning a less than perfect experience into a wonderful one, for you're right and here we must shine. Thank you for your lovely review! We much look forward to providing another welcome soon, this...

    Reviewed 2 days ago

    Stunning hotel. Completely new, stylish and in an historical place. Walking distance from all the main atractions in the city and the old city. The breakfst is fabulous. Is dissapointing the parking space. Its not included in the hotel rate, and you have to pay...More

    Reviewed 2 days ago via mobile

    I have stayed at all the top hotels in Jerusalem and the Waldorf is far and away the best if them all. In terms of beauty, the lobby, guestrooms and breakfast is second to none. The staff throughput the hotel is wonderful. I continue to...More

    Response from WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem

    Dear GeeLiz, Your generous review is much appreciated by a genuinely caring and dedicated team, who are rewarded by such warm words. We look forward to the privilege of providing you with many more such wonderful experiences. Kind regards, Avner On General Manager

    Reviewed 3 days ago via mobile

    Beautiful building, large, comfortable and well furnished bedrooms. Great location, just minutes from the Old City. Friendly and attentive service. Only disappointment was dinner in the Palace restaurant. We had expected a gourmet experience and it was just ordinary. We will return however for another...More

    Response from WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem

    Dear David M, Thank you for sharing your experience, I'm pleased you enjoyed our hospitality and True Waldorf Service. I do regret you were disappointed by dinner and would welcome the opportunity to host you again for an all-around prefect stay! Kind regard, Avner On...

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Traveller (323)
    Room & Suite (111)
    Dining (45)
    Hotel & Grounds (47)
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    Questions & AnswersAsk a question
    Do you still have complimentary breakfast buffet for golds booking an award room? Thanks!
    24 March 2017|
    Answer Show all 5 answers
    Response from Phyllis201 | Reviewed this property |
    I did not stay as a guest - I only went to the Waldorf Jerusalem for lunch. But, all hotels in Israel offer a free sumptuous and filling breakfast for all guests.
    Adriane G
    Does the Waldorf Astoria Jerusalem have an Executive Club, and if so, how to include access to this in our reservation?
    11 November 2016|
    Answer Show all 5 answers
    Response from WA_Jerusalem | Property representative |
    Dear Adriane G, We do not have an executive lounge. You're welcome to contact us directly if we may be of further assistance. Your Personal Concierge Team
    Are hairdryers provided in the rooms, and if so, are they fairly strong? Also does the hotel provide plug adapters?
    8 November 2016|
    Answer Show all 10 answers
    Response from WA_Jerusalem | Property representative |
    Dear crimlaw79, Professional quality hairdryers and adaptors are provided in every guest room. You're welcome to contact us directly for further assistance. Your Personal Concierge Team
    Room Tips
    "I'm a Hilton Gold member & frequent guest at the Waldorf. When available, I've even been..."
    Rivkah R, 8 days agoRead review
    "A room facing away from the main street provides a view of older houses and gardens"
    Gailyn63, 15 days agoRead review
    "Luxury priced, but well worth it ! Great breakfast, and amazing dinners at Palace Rest."
    CoconutGrovePoodle, 27 days agoRead review
    "do not go unless your Hassidic."
    AS2015tmr, 2 months agoRead review
    "if multiple nights, book at the same time"
    Erasmus R, 2 months agoRead review
    "Smile at arrival"
    Momi M, 2 months agoRead review
    "We asked for a room with a terrace, did not get one, but we still recommend asking for one."
    NoCheese, 2 months agoRead review
    "All rooms are great"
    Stephen S, 2 months agoRead review
    "With balcony."
    Rosslonic, 3 months agoRead review
    "If possible, choose a room with a balcony."
    Tzipora K, 3 months agoRead review
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