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Leonardo Hotel Jerusalem

2,207 reviews
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Traveller (437)
Room & Suite (295)
Dining (63)
Overview
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“yael hazan”(25 reviews)
“old city”(292 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (2,207)Write a Review
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All reviewsyael hazanfree international callsold citythe guest relations managerfree wifidamascus gatedining roomtour groupbreakfast and dinnerholy landvery nice hotelfour nightslight railsaladlobbytombshabbat
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191 - 195 of 1,479 reviews
Reviewed 13 January 2017 via mobile

I stayed for two nights. The hotel has great customer service. Very nice rooms with plenty of space. Beautifully decorated and in a great location near the city. Offers many resources such as a gym to work out in! Enjoyed very much.

Thank Cecilia B
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 5 February 2017

Dear Cecilia, We appreciate your feedback on your recent visit at Leonardo Jerusalem Hotel. Thank you for being our guest, we hope to host you again. Regards Yael-H

Reviewed 13 January 2017 via mobile

Great location, with access to the new and old city. The rooms are very spacious and clean. Lobby and amenities are great, and the staff are very helpful! Would definitely recommend if you like an upscale and reasonable hotel. The manager ibrahem will help you...More

Thank Brett I
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 5 February 2017

Dear Brett, We're happy to hear you found our location close to old city,the rooms are spacious Thank you for your kind word regarding Ibrahim . We look forward to your next visit. Regards Yael-H

Reviewed 13 January 2017 via mobile

My girlfriend and I stayed here during our visit to East Jerusalem and were very appreciative for doing so. We are a young couple in our early twenties from California and felt like we were at home. Most likely because of the welcoming staff and...More

Thank Richie M
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 6 February 2017

Dear Richie, Thank you for your great feedback. We're happy to know you found our services and amenenitis helpful to making your visit relaxing and enjoyble. We hope to host you again Regards Yael-H

Reviewed 8 January 2017

A very nice hotel. Central to everything in Jerusalem. Rooms overlooking both east and west. Clean and very friendly staff. Stayed 3 nights. Very good Buffet. Did not have other meals here as we ate local, but have nom doubt it would have been fine...More

Thank davideQ6492QE
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear David, Thank you for your great review on TripAdvisor. We're glad that you found our location convenient, and our rooms clean We delighted that you had a nice stay. We hope to see you again among our guest Regards Yael-H

Reviewed 5 January 2017 via mobile

I stayed here toward the end of my trip to Israel. This hotel is sababa. The best hotel I have stayed at in Jerusalem! The room was clean and spacious. Additionally the hotel staff were friendly and accommodating.

Thank Bet66s
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 7 January 2017

Dear Guest, Thank you for writing a review regarding our hotel. We were honored to have been of service and we were pleased that you enjoyed your stay with us. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$141 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#8 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#8 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (437)
Room & Suite (295)
Dining (63)
Pool & Beach (26)
Amenities (36)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
catherine20172017
19 February 2018|
AnswerShow all 3 answers
Response from sbadert | Reviewed this property |
I asked my guide and he recommended a laundromat about 2 blocks away - took 4 hrs and was very good. Turn right from hotel, next left about 100yds down - Ask the hotel they may know.
1
Vote
Judy S
17 November 2017|
AnswerShow all 2 answers
Response from joeywak1 | Reviewed this property |
Yes
0
Votes
Judy S
17 November 2017|
AnswerShow all 3 answers
Response from Iansenior1 | Reviewed this property |
Yes there are creams soap shower cap etc changed daily and also a hand hair dryer
0
Votes
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12345616
Room Tips
"The one with the couch was dope"
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"Lower floors made for easier access via the stairs."
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"You may want a room far from the elevator... it's a busy hotel."
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"Too big a hotel to get the proper layout"
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